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Communication skills for swimming professionals
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Communication skills for swimming professionals

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  • 1. Opening the Gateway Kerre Burley "Masters of the Aquatic Industry" www.kerreburley.com
  • 2. Opening the Gateway
    • 7 secrets to rapport
    • Dare to care
    • Purpose of your communication
    • Understand people’s model of the world
    • Power of questions not probing
    • Learn to read your communication
    • - Off the page, attentive, emotive, soak in
    • Subconscious Rapport.
    • Power of persuasion re-frames & closes
    "Masters of the Aquatic Industry" www.kerreburley.com
  • 3. Practice rapport "Masters of the Aquatic Industry" www.kerreburley.com Mirroring Body Position Breathing rate Gestures Movements Blinking Voice Tonality Voice Cadence Patterns of Speech Predicates Phrases experiences Matching
  • 4. Opening the Gateway
    • Elevator Speeches - Know your Nutshell information.
    • Practise your rapport skills.
    "Masters of the Aquatic Industry" www.kerreburley.com
    • Seek out their model of the world, what’s important to them?
    • Keep it open, conversational and flowing.
    Kerre Tip Remember & use names, ask questions off every sentence Guys love sport ie union and fast cars Ladies love shopping, families & movie
  • 5. Elevator exercise
    • You have 30 seconds intro & brief chats with one other person at a time.
    • Bell rings every 1 minutes, every minute you must find another partner
    • Stop after 3 minutes , and gets some feedback
    • Begin again. Have fun
    "Masters of the Aquatic Industry" www.kerreburley.com
  • 6. Opening the Gateway
    • Serving and satisfying!
    • Your are the skilled driver of every conversation.
    • Question to customize results ?
    • Chunking & Agreement Frames
    "Masters of the Aquatic Industry" www.kerreburley.com
  • 7. Opening the Gateway
    • Questions to customize results
    "Masters of the Aquatic Industry" www.kerreburley.com
  • 8. Chunking exercise
    • Get into teams of three.
    • Person A is standing behind person C, signing the direction of the story
    • Person B is sitting facing person C, telling the story but being directed by the hand signals of person A.
    • Person C is sitting facing person A and has to guess with their hand signals the way the dialogue is heading.
    "Masters of the Aquatic Industry" www.kerreburley.com
  • 9. Opening the gateway
    • What did you find out ?
    • Questions & comments from the floor ?
    "Masters of the Aquatic Industry" www.kerreburley.com
  • 10. Re-Opening the gateway
    • Make it memorable
    • Achieve the desire outcomes
    • Even when dialogue is over create raving fans .
    "Masters of the Aquatic Industry" www.kerreburley.com
    • So I made a promise,
    • lets play & check out how much better we are!
    • New Identity’s – Your have just had your balloon ride, and am having a glass of champagne to celebrate.
  • 11. Keep the “Gateway to Excellence” open ….
    • “ Master of the Aquatic industry” training resource is a online membership discovering and learning step by step powerful NLP skills and processes relevant to the Aquatic Industry.
    "Masters of the Aquatic Industry" www.kerreburley.com Over 26 weekly e-classes to complete in your own time at your own pace. with the time to apply and practice these unique and life changing skills. Personal mentoring & coaching , with improvements, revision & support via tele-seminares, skype and email access for the duration of the complete membership . Access to Fabulous interviews & webinars with industry experts from around the world. “ Business Bonuses” alongside your NLP training, we also provide specialist business articles & training. Write down our website now!