What customers love about a brand
Upcoming SlideShare
Loading in...5

What customers love about a brand



How would you make your brand stand out from the rest? ...

How would you make your brand stand out from the rest?
Ensuring positive customer experience at every instance is a sure shot way to achieve that.
Here are some ways to make customers love your brand and actively vouch for you.



Total Views
Views on SlideShare
Embed Views



2 Embeds 2

https://twitter.com 1
http://www.linkedin.com 1



Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
Post Comment
Edit your comment

What customers love about a brand What customers love about a brand Presentation Transcript

  • What Customers Love About a Brand NextBee Media
  • A Great Product Offers tremendous customer satisfaction Seek ways to add value to your product, without adding to the costs Never, Ever compromise on quality Know your market, get your pricing right Deliver more than you promise, better than the competition
  • Exceptional Customer Support Always listen to your customers Always strive to improve Provide Solutions fast Follow-up quickly
  • Rewards Inspire customers to buy more and stay active Develop a robust loyalty program to reward your customers Offer cumulative discounts on purchases Give choice as a reward. Let customers choose their next reward Gain New Customers & Reward existing customers through a Referral Program 1 2 3 4
  • P Social Media Recognition Respond to users’ comments Say ‘Thank you’, when customers share their experiences Use social media to address customer queries Give away goodies as rewards
  • Value to Customers Money spent on marketing research is money well spent Follow your customer’s online activities Know what incentives excite them Keep track of your Customers’ Preferences
  • Customization Create a unique experience for each customer Personalised solutions add more value Allow customers to adjust every aspect of your product or service Customized service becomes Irreplaceable service Create a solution that fits their needs
  • Exclusivity Develop VIP offers and discounts Surprise your best customers with an exciting reward Provide exclusive ‘beta’ access to your new versions/products Create special rates for your top customers Create Personal Offers to offer a sweeter experience
  • We will sum it up for you - Customers love brands that deliver A Great Product Exceptional Support Rewards Social Media Recognition Value Customization Exclusivity
  • www.nextbee.com NextBee Media