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Four Great Ways to
Engage Customers Online
NextBee Media
Why Engage Customers
To Intensify Brand Value
To Increase Customer Lifetime Value
To Gain New Customer
To Retain Customers
Retain to Engage
The Depth of your relationship
with your Customers decides if
you will be able to Retain them
offer
Custo...
Four Good Ways of
Engaging Your Customers
Keep your customers hooked to your
business with the following four steps
Encourage Sharing of Personal Opinion1
Organize a Testimonial Contest
Drives Engagement
Creates Your Brand’s Image
Invites...
Be Present on Multiple Social Platforms2
Accept challenges
Be open to enter a new social platform
Find new customers activ...
Social Engagement to
Control Program Growth
3
Trigger specific response on social media
Track preferences of your customer...
bullet
Create Excitement
Present activities that seek customers’ opinions
Initiate a series of activities
Ask Close-ended ...
www.nextbee.com
THANK YOU!
NextBee Media
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Four Great Ways to Engage Customers Online

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The presentations shows how you can retain customers and engage customers online through four easy ways.

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Transcript of "Four Great Ways to Engage Customers Online"

  1. 1. Four Great Ways to Engage Customers Online NextBee Media
  2. 2. Why Engage Customers To Intensify Brand Value To Increase Customer Lifetime Value To Gain New Customer To Retain Customers
  3. 3. Retain to Engage The Depth of your relationship with your Customers decides if you will be able to Retain them offer Customer Retention Deep relationships
  4. 4. Four Good Ways of Engaging Your Customers Keep your customers hooked to your business with the following four steps
  5. 5. Encourage Sharing of Personal Opinion1 Organize a Testimonial Contest Drives Engagement Creates Your Brand’s Image Invites Valuable Feedback Display Testimonials Publicly What it Does
  6. 6. Be Present on Multiple Social Platforms2 Accept challenges Be open to enter a new social platform Find new customers active on different social platforms Gain a bigger share than your competitors Encourage them to follow more 3 2 1
  7. 7. Social Engagement to Control Program Growth 3 Trigger specific response on social media Track preferences of your customers Use Analytics based on their preferences to ensure engagement on specific activities to engage further Celebrate Events Offer Incentives
  8. 8. bullet Create Excitement Present activities that seek customers’ opinions Initiate a series of activities Ask Close-ended Questions Get Quick Response without having them to think much Gather opinion through PollsAsk Questions Encourage to Like or Share to see the result of their activity Offer a Reward for participation 4
  9. 9. www.nextbee.com THANK YOU! NextBee Media
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