Increase your Customers' Lifetime Value

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Best Practices to get the most out of your customers and increase their lifetime value.

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Increase your Customers' Lifetime Value

  1. 1. Best Practices for Increasing Your Customers’ Lifetime Value NextBee Media
  2. 2. What is the Lifetime Value of a Customer? The revenue your business can generate with its relationship with a customer
  3. 3. Customer Lifetime Value (CLV) can be Increased
  4. 4. Practices to Follow to Increase Customer Lifetime Value
  5. 5. Customization is the Key Zero in on your Segments Segment your Customers Buying Patterns, Rewards that entice them, & What They Need Identify Early Adopters, Early & Late Majority Group customers on the basis of Reward Preferences discover Target Segments based on the cues derived from Segmentation bases
  6. 6. Map Your Users’ Path Lay down a track for your users to follow Analyze what incentives entice Create benchmarks for gaining rewards Lengthen their association through the promise of rewards Design a plan to foster activity Make customers tread on it
  7. 7. a Plan Re-engagement Ahead Plan when to re-engage customers When you lay down tracks for activity, you would know well when your customers have to be approached. Measure customer activity Never leave customers clueless what course to take Guide them what next ‘good’ awaits
  8. 8. www.nextbee.com THANK YOU! NextBee Media

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