NetWrix Case Study

1. NetWrix Customer Case Study
Achieving Efficiency and Auditability of Active Directory
Environment
“Active Directory Change Reporter was able to detect
Customer:
Straits Asia Resources Limited
unauthorized changes to sensitive administrative groups.
Web Site: Prompt corrective action was taken and a reminder was sent
www.straitsasia.com/ to the IT staff. Plus, the auditors simply love the tool!”
Number of Users: 500
Industry: Mining SayJade Teo, Group IT Manager, Straits Asia Resources Limited
Solutions: Proper Active Directory management is a difficult and error-
Change Auditing prone endeavor— knowing, at all times, exactly who did what,
Compliance when and where within AD takes a watchful eye and careful
Product:
planning. Throw in multiple administrators dispersed across
Active Directory Change Reporter an entire region, responsible for the cooperative management
of a distributed Active Directory environment, and the task
Vendor: can seem impossible. Unauthorized and undocumented
NetWrix Corporation
changes can result in security breaches and failed audits, and
Phone: 888-638-9749
Web Site: www.netwrix.com
IT management must realize the importance of controlled and
auditable AD administration.
Customer Profile:
Straits Asia Resources was the Challenge: Please Auditors and Maintain Visibility Without
first coal producer to be listed in Affecting Productivity
Singapore. The group has a highly
active and organic acquisitionbased With 500 Active Directory users and five isolated administrators
growth strategy that is responsible for maintaining both security and compliance
designed to give assurance to throughout the Active Directory infrastructure, the IT department
customers over the long-term
at Straits Asia Resources had its hands full. The administrators,
availability of their coal supplies
and high rewards for shareholders. who were stationed in various locations across Singapore and
Already one of Indonesia’s leading Indonesia, were hard-pressed to find a way to cooperatively
thermal coal exporters, Straits Asia manage Active Directory without complicating the audit practices
is fast gaining recognition as a or compromising security. Knowing who changed what and why
global force in the industry.
across a multi-administrator network without immediate lines of
communication can be difficult, and Straits Asia Resources had
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2. NetWrix Customer CaseCase
NetWrix Customer Study
Study
to find a way that would satisfy its auditors expectations.
without consuming the IT department’s limited
“Technical support was helpful to provide
resources.
quick solutions during deployment,” Teo
Solution: NetWrix Active Directory said. “The sales and support team is prompt,
knowledgeable and helpful.”
Change Reporter
That’s when Straits Asia Resources turned to Conclusion:
NetWrix Active Directory Change Reporter, an A typical multi-administrator Active Directory
automated Active Directory auditing solution change management can be counterproductive,
that provides daily AD, Group Policy and error-prone, and hard to control and audit.
Exchange audit reports, to help ensure automatic Without an efficient and fully automated process
retention and convenient access to audit data that tracks exactly who made what changes
without any routine maintenance. The solution within a domain managed by multiple AD
provides regular reports that pinpoint precisely administrators, confusion, downtime and failed
who made what Active Directory changes, audits are inevitable. NetWrix Active Directory
when and where they were made, and the Change Reporter fully automates and simplifies
before and after values of each modification—a the change management processes in enterprise
simplified auditing practice that all remote AD IT environments . Straits Asia Resources can
administrators have come to appreciate. With now easily present audit reports that satisfy the
automatic audit reports, the IT department needs of auditors, allowing the IT administrators
can rest assured knowing that is has complete to fulfill their daily responsibilities without
visibility into all Active Directory changes worrying about routine documentation of every
without any strenuous procedures. single change they make to Active Directory.
“We considered a few different vendors such
About NetWrix Corporation
as Quest, but NetWrix provided the most
value for our money,” Teo said. “The cost and Established in 2006, NetWrix Corporation
features provided by NetWrix were ultimately provides innovative and cost-effective
what made us go with them, and we are very solutions that simplify and automate
satisfied.” Since deploying NetWrix Active the management of Windows networks.
Directory Change Reporter, the IT department With in-depth knowledge and experience
of Straits Asia Resources Limited has had an managing Windows environments of all
easy time meeting the needs of its auditors, who sizes, the company delivers solutions to
literally “love the tool.” The solution has done meet complicated business requirements
exactly what Straits Asia Resources Limited had while fulfilling the best expectations of IT
hoped, and the NetWrix service has exceeded professionals.
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