S U C C E S S S T O R Y
Executive Summary
INDUSTRY DESCRIPTION
Kindred Healthcare provides healthcare in
more than 40 stat...
In addition, NetIQ Directory and
Resource Administrator would reduce
the organization’s high number of
domain administrato...
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NetIQ Directory and Resource Administrator Helps Kindred Healthcare Achieve Compliance

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Kindred Healthcare is one of the nation's most respected healthcare providers. Through its subsidiaries, Kindred operates multiple healthcarerelated businesses across the United States, including hospitals, nursing centers, institutional pharmacies and a contract rehabilitation services business. Kindred’s aggressive growth has been matched by its IT commitment to strict compliance with internal audit standards that in turn meet or exceed recent HIPAA regulations governing the use and protection of information collected and utilized by healthcare providers.

NetIQ® Directory and Resource Administrator™ provides an automated, easy-to-use solution that helps reduce administrative costs while providing granular control and reporting to meet audit standards and comply with HIPAA regulations.

Read more here: https://www.netiq.com/success/stories/kindred-healthcare.html

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NetIQ Directory and Resource Administrator Helps Kindred Healthcare Achieve Compliance

  1. 1. S U C C E S S S T O R Y Executive Summary INDUSTRY DESCRIPTION Kindred Healthcare provides healthcare in more than 40 states through 60 skilled- nursing centers; more than 60 long-term, acute-care hospitals and 30 pharmacies. The company has grown to rank among the top five long-term healthcare providers in North America. BUSINESS SITUATION Kindred Healthcare needed a solution that could simplify the management of 60,000 employees, 8,000 Windows desktops and more than 1,200 Windows servers. THE NETIQ DIFFERENCE NetIQ® Directory and Resource Administrator™ provides an automated, easy-to-use solution that helps reduce administrative costs while providing granular control and reporting to meet audit standards and comply with HIPAA regulations. NETIQ PRODUCTS AND SERVICES NetIQ® Directory and Resource Administrator™ Kindred Healthcare is one of the nation’s most respected healthcare providers. Through its subsidiaries, Kindred operates multiple healthcare-related businesses across the United States, including hospitals, nursing centers, institutional pharmacies and a contract rehabilitation-services business. Kindred Healthcare matches its impressive growth with its commitment to strictly comply with internal audit standards, which meet or exceed the Health Insurance Portability and Accountability Act (HIPAA) regulations. NetIQ® Directory and Resource Administrator™ serves as Kindred’s primary administrative and security support tool for assuring compliance with these internal audit standards, and therefore with HIPAA regulations that govern patient- information privacy and confidentiality. The solution helps Kindred ensure separation of duties and proper information access and security for 20,000 users in its health system. The NetIQ Solution According to Kelley Ealy, a security analyst with Kindred Healthcare, the security and privacy of patient information is Kindred’s top priority for its IT operations.“We have very strong internal audit and security standards,”she emphasized,“so we are a bit ahead of the game when it comes to complying with HIPAA regulations.” Over the last four years, Kindred has been consolidating and centralizing the IT operations that serve nearly 30 departments and 800 facilities across the country. As part of its consolidation effort, Kindred’s IT group chose to build an in-house provisioning application and combine it with the administrative and security capabilities of NetIQ Directory and Resource Administrator. The goal was to establish a formal access-request and approval-tracking process, streamline administrative functions across applications and improve accountability for changes. NetIQ Directory and Resource Administrator Helps Kindred Healthcare Achieve Compliance
  2. 2. In addition, NetIQ Directory and Resource Administrator would reduce the organization’s high number of domain administrators and limit the number of information systems (IS) developers and customer support staff with access to critical production data. “NetIQ Directory and Resource Administrator allows us to segregate and separate duties to effectively control access and to provide an audit trail of changes in a centralized repository automatically,”Ealy explained. Kindred’s in-house provisioning system controls the process for requesting and setting up new user accounts and integrates directly with NetIQ Directory and Resource Administrator. Kindred integrated NetIQ Directory and Resource Administrator with its in-house system in less than a month. The security team can now assign a user account according to the user’s appropriate group and assign access privileges to specific applications. Only the security team has the ability to add individuals to groups and control exceptions. Kindred Simplifies, Automates and Saves Kindred’s security team uses Active View Management in NetIQ Directory and Resource Administrator as a central location for simplifying user-role administration.“With NetIQ Directory and Resource Administrator, we can automatically enforce separation of duties, track requests and approvals, provide auditing capability and minimize excess access by IS personnel that may not be necessary,” Ealy pointed out. The solution also lets the security team review and track changes as they occur. NetIQ Directory and Resource Administrator has enabled Kindred’s IT department to reduce its domain administrators by a factor of 10. The solution also gives Kindred highly granular yet automated control of user privileges, eliminates manual procedures and saves time, allowing administrative staff to concentrate their efforts on more productive tasks. “The role-based security management we get with NetIQ Directory and Resource Administrator allows us to satisfy our internal and external audit requirements for knowing who gets what kind of access to specific information,”Ealy said. “It would be very difficult to live without NetIQ Directory and Resource Administrator,”she concluded,“since it gives us the ability to ensure separation of duties, automate many manual processes and help us meet new HIPAA regulations—all necessary to ensure the appropriate privacy and confidentiality of our patient information.” Learn more today by contacting your NetIQ partner or a local NetIQ sales representative, or by visiting www.netiq.com for contact information in your area. “It would be very difficult to live without NetIQ Directory and Resource Administrator.” Kelley Ealy, Security Analyst, Kindred Healthcare Worldwide Headquarters 1233 West Loop South, Suite 810 Houston, Texas 77027 USA Worldwide: +1 713.548.1700 U.S. / Canada Toll Free: 888.323.6768 info@netiq.com www.netiq.com http://community.netiq.com For a complete list of our offices in North America, Europe, the Middle East, Africa, Asia-Pacific and Latin America, please visit www.netiq.com/contacts. Follow us: NetIQ, the NetIQ logo and Directory and Resource Administrator are trademarks or registered trademarks of NetIQ Corporation in the USA. All other company and product names may be trademarks of their respective companies. © 2012 NetIQ Corporation and its affiliates. All Rights Reserved. CSS90065KIND PO 11/12-F

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