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User management was a difficult and time-consuming task at Swisscard. The Swiss credit company had to handle access rights to approximately 200 applications manually. A simple request from the business to give a new employee the same access rights as an existing employee required the IT team to first determine the existing access rights, and then laboriously apply them one by one to the new person.
Withdrawing access rights when an employee switched departments or left the company was equally difficult and presented a potential security risk. Swisscard wanted to standardize and, where practical, automate the provisioning and deprovisioning of users. Most important, Swisscard wanted to ensure easier and more efficient compliance with regulations. The company needed to comply with a large number of local and international regulations, and access rights to data and systems needed to be fully auditable.
Read more here: https://www.netiq.com/success/stories/swisscard.html