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ISC Münster Reduces Security Risk and Strengthens Compliance with NetIQ
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ISC Münster Reduces Security Risk and Strengthens Compliance with NetIQ

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Informations Service Center (ISC Münster) is a leading IT service provider based in Münster, Germany, which offers customized solutions to its customers in the health insurance industry. ISC Münster …

Informations Service Center (ISC Münster) is a leading IT service provider based in Münster, Germany, which offers customized solutions to its customers in the health insurance industry. ISC Münster provides customers with consulting services and implements IT infrastructure and software development. In total, it manages the data of more than a million patients insured by its customers. The company has 62 employees and an annual turnover of approximately ten million euros.

Read more here: https://www.netiq.com/success/stories/isc-munster.html

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  • 1. S U C C E S S S T O R Y ISC Münster Reduces Security Risk and Strengthens Compliance with NetIQ Executive Summary INDUSTRY DESCRIPTION Informations Service Center (ISC Münster) is a leading IT service provider offering customized solutions to statutory health insurance companies. To remain competitive, ISC Münster must adhere to regulations and retain its ISO27001 certification (the international standard for data security). BUSINESS SITUATION ISC Münster’s customers are legally required to store patient data securely. To boost competitiveness, ISC Münster sought ISO27001 certification, for which central log management is a prerequisite. THE NETIQ DIFFERENCE ISC Münster implemented NetIQ® Sentinel™ Log Manager to reduce operational risks and prove to auditors that it fulfills the strict ISO27001 requirements regarding data security. PRODUCTS AND SERVICES NetIQ® Sentinel™ Log Manager Informations Service Center (ISC Münster) is a leading IT service provider based in Münster, Germany, which offers customized solutions to its customers in the health insurance industry. ISC Münster provides customers with consulting services and implements IT infrastructure and software development. In total, it manages the data of more than a million patients insured by its customers. The company has 62 employees and an annual turnover of approximately ten million euros. Security is very important for ISC Münster and its customers, particularly where data processing is concerned. As health insurers, its customers are legally required to store patient data securely. To become more competitive, ISC Münster decided to apply for ISO27001 certification— the internationally accepted data security standard. To gain and keep this certification, it was crucial for ISC Münster to build a central log management system on a stable platform. Doing so ensures compliance and reduces operational risks. The Solution ISC Münster asked NetIQ partner TWINSEC to provide a reliable solution that could support central log management and increase IT security. TWINSEC provides architecture, solutions, design and implementation for security products. It has 16 security consultants and many years of experience with NetIQ products. After considering several other solutions, ISC Münster chose NetIQ Sentinel Log Manager to reduce operational risks associated with IT security and to ease compliance. Bernhard Fahr, Head of Technology at ISC Münster, commented, “We decided to implement NetIQ Sentinel Log Manager because it is a very sophisticated product that provides a very intuitive and advanced search function, and offers good value for the money.” ISC Münster seamlessly integrated NetIQ® Sentinel™ Log Manager into its existing IT environment, which includes Microsoft Windows Server, Microsoft
  • 2. Worldwide Headquarters 1233 West Loop South, Suite 810 Houston, Texas 77027 USA Worldwide: +1 713.548.1700 U.S. / Canada Toll Free: 888.323.6768 info@netiq.com www.netiq.com http://community.netiq.com For a complete list of our offices in North America, Europe, the Middle East, Africa, Asia-Pacific and Latin America, please visit www.netiq.com/contacts. Follow us: Active Directory and Microsoft Exchange. TWINSEC also connected the NetIQ solution to various UNIX systems, firewalls and switches. In the space of just six months, ISC Münster integrated around 500 systems with NetIQ Sentinel Log Manager to monitor failed logins and authentications in internal systems, changes in access management rights, and detect attempts to breach firewall rules. The Results Simplifies Reporting to Improve Compliance NetIQ Sentinel Log Manager has simplified reporting, helping ISC Münster easily prove to auditors that data is stored securely. Fahr explains, “The NetIQ Sentinel Log Manager includes a report generator, which provides us with all the information necessary for ISO27001 certification. We can easily find archived log data and send it to auditors to fulfill all reporting requirements.” Saves Time on System Administration The user-friendly interface of NetIQ Sentinel Log Manager reduces the amount of time the company spends on system administration. It provides a single view of important status information from multiple systems, so employees do not need to manually log in to different systems to monitor them. Fahr comments,“Since monitoring became easier, staff keep a closer eye on the systems. This helps us to keep our IT systems stable.” Improves IT Security NetIQ Sentinel Log Manager automatically informs relevant staff members of potential security breaches, such as failed logins and changes in access management, so they can quickly resolve the issue. The solution also automatically archives historic data, helping ISC Münster recognize trends and take a proactive approach to IT security—identifying and preventing problems before they occur. ISC Münster is very satisfied with the NetIQ solution, which easily can be scaled up to provide for new customers. In the future, the company is planning to use NetIQ Sentinel for security information and event management (SIEM). SIEM enables real-time analysis of data security to actively prevent security breaches. Learn more today by contacting your NetIQ partner or a local NetIQ sales representative, or by visiting www.netiq.com for contact information in your area. “NetIQ Sentinel Log Manager includes a report generator, which provides us with all the information necessary for ISO27001 certification” Bernhard Fahr, Head of Technology, ISC Münster NetIQ, the NetIQ logo, and Sentinel Log Manager are trademarks or registered trademarks of NetIQ Corporation in the USA. All other company and product names may be trademarks of their respective companies. © 2013 NetIQ Corporation and its affiliates. All Rights Reserved. CSS90066ISCM ST 1/13