How To Monitor Just About Anything Travis Greene travis.greene@netiq.com Sr. Product Marketing Manager Joe Hargrave joe.ha...
Summary    •   Purpose/requirements for custom monitoring    •   Challenges in custom application monitoring    •   Specia...
Purpose/Requirements for Custom Monitoring     •   Customer driven     •   Management driven     •   SLA Achievement (vari...
Custom Monitoring Challenges    •   Where do I start?    •   How can I monitor _______ application?    •   Do I need exper...
Custom Monitoring Challenges (cont’d)    •   Time / Access / Knowledge         –   Lack of time to investigate application...
Module Builder6 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
The Module Builder Solution         •   Module Builder (MoB) is a simple solution that:                –   Does not requir...
Building an AppManager Module      without Module Builder    Resources Required                                 Actions   ...
Building an AppManager Module      with Module Builder    Resources Required                                 Actions    1/...
Module Builder - components        •    Editor                –    Easy-to-use interview wizard to guide App SME through  ...
Module Builder – how it works     Application       Expert                      Custom                                    ...
SNMP Toolkit12 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
Overview     •   NetIQ AppManager solution to remotely monitor devices     •   Supports devices with SNMP versions 1-3    ...
Network Devices vs. SNMP Toolkit     Network Devices Module     •     Ensures health, performance and availability of netw...
SNMP Toolkit Communications                                                           Windows    SNMP      Repository     ...
Install and Discover     •     Install the module            – Install MO on all proxy SNMP agents            – Run setup ...
Response-Time Modules17 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
RT Module Family     ResponseTime for Microsoft Exchange –                    ResponseTime for Networks –     Monitors the...
Measuring Performance from an End-UserPerspective… using AppManager ResponseTime Modules                                  ...
Demo20 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
Q&AWhere to next To get more details about specific AppManager modules or to download a free 30-day trial of any module, v...
Worldwide Headquarters                           +1 713.548.1700 (Worldwide)     1233 West Loop South                     ...
This document could include technical inaccuracies or typographical errors. Changes areperiodically made to the informatio...
Upcoming SlideShare
Loading in...5
×

How to Monitor Just About Anything

621
-1

Published on

Visit: https://www1.gotomeeting.com/register/352178624 to watch the recording.

NetIQ AppManager expert Joe Hargrave recently outlined the easiest way to monitor something without a module. Enable application administrators to build their own modules with NetIQ AppManager Module Builder. Monitor network and other devices effectively with the SNMP Toolkit and understand how end users perceive your applications' performance using AppManager ResponseTime Modules

Catch the recording at https://www1.gotomeeting.com/register/352178624 and you will get a chance to see how the combination of NetIQ AppManager 8 and these tried and true methods for extending the platform work together to make it easier to collect the events and data you need to keep your IT systems and applications performing at their best.

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
621
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
16
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • For WinRT, mention account examples
  • How to Monitor Just About Anything

    1. 1. How To Monitor Just About Anything Travis Greene travis.greene@netiq.com Sr. Product Marketing Manager Joe Hargrave joe.hargrave@netiq.com Systems Engineer
    2. 2. Summary • Purpose/requirements for custom monitoring • Challenges in custom application monitoring • Specialized monitoring using NetIQ AppManager: – Module Builder – SNMP Toolkit – Response-Time Modules • Demo • Q&A • Where to next2 © 2012 NetIQ Corporation. All rights reserved.
    3. 3. Purpose/Requirements for Custom Monitoring • Customer driven • Management driven • SLA Achievement (various stakeholders) • Other…Considerations • You have new products/applications that do not have out-of-the- box monitoring … how will you support them to achieve SLAs? • With the current economic stresses, you want to avoid costly customization, especially with products and applications that are continuously upgraded. 3 © 2012 NetIQ Corporation. All rights reserved.
    4. 4. Custom Monitoring Challenges • Where do I start? • How can I monitor _______ application? • Do I need experts to build the monitoring capabilities? • Do I need scripting knowledge? • What are the benefits gained vs. cost incurred?4 © 2012 NetIQ Corporation. All rights reserved.
    5. 5. Custom Monitoring Challenges (cont’d) • Time / Access / Knowledge – Lack of time to investigate application instrumentation – Lack of access to remote resources – Lack of security rights to examine applications – Lack of knowledge to inner-workings of custom applications • Language Barrier between Application SMEs and Monitoring Team – What metrics make sense to monitor? – What thresholds are reasonable? – What severity is appropriate?5 © 2012 NetIQ Corporation. All rights reserved.
    6. 6. Module Builder6 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
    7. 7. The Module Builder Solution • Module Builder (MoB) is a simple solution that: – Does not require scripting experience – Is cost effective – Leverages an intuitive, interview-style wizard – Monitors all associated Services, Processes, PerfMon Counters, Event Logs & ASCii Logs with just a few jobs7 © 2012 NetIQ Corporation. All rights reserved.
    8. 8. Building an AppManager Module without Module Builder Resources Required Actions 4 hours x 2 people Initial meeting (AM expert and App expert) AppManager capabilities discussion Application instrumentation discussions Resource access requirements Document requirements 1/2 day total (AM expert) First attempt 4 hours Configure generic KSs 2 hours (AM & App experts) Review with App expert 1 day (AM expert) Second attempt / adjustments 2 hours (AM expert) Document results / configuration ~3 days per application TOTAL8 © 2012 NetIQ Corporation. All rights reserved.
    9. 9. Building an AppManager Module with Module Builder Resources Required Actions 1/2 hour (App expert) Initial discussion MoB Editor access granted 1 hour (AM expert tweaks) First attempt MoB KSs 1 hour (AM & App experts) Review with App expert Not required Second attempt / adjustments ~2.5 hours per application TOTAL9 © 2012 NetIQ Corporation. All rights reserved.
    10. 10. Module Builder - components • Editor – Easy-to-use interview wizard to guide App SME through process of fingerprinting their application – Captures App SME knowledge without requiring any AppManager or monitoring knowledge – “AppManager Expert” mode exposes more options for AM expert to perform final tweaks and generate an AppManager module – Generates a complete AM module, including a discovery KS and monitoring KSs for each type of instrumentation • Agent Runtime (MO) – MO for AM agent which assists in execution of modules produced by Module Builder10 © 2012 NetIQ Corporation. All rights reserved.
    11. 11. Module Builder – how it works Application Expert Custom .mob File Application AppManager Module Builder Expert Interview Generate AM Module & Service Monitor in AppManager Monitoring Module Builder “contract” Review11 © 2012 NetIQ Corporation. All rights reserved.
    12. 12. SNMP Toolkit12 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
    13. 13. Overview • NetIQ AppManager solution to remotely monitor devices • Supports devices with SNMP versions 1-3 • Uses SNMP community strings for security • Requires no management information base (MIB) compilation on the AppManager agent • Free MIB Browser included • Devices appear as child objects in the AppManager Console • Converts MIB values to meaningful data13 © 2012 NetIQ Corporation. All rights reserved.
    14. 14. Network Devices vs. SNMP Toolkit Network Devices Module • Ensures health, performance and availability of network switches, routers and voice gateways from Cisco, Nortel, Extreme and Alcatel SNMP Module • Generic SNMP monitoring for servers • Firewall, VPN & SAN monitoring • Network device monitoring for all equipment vendors14 © 2012 NetIQ Corporation. All rights reserved.
    15. 15. SNMP Toolkit Communications Windows SNMP Repository MS SNMP Proxy AppManager Windows Devices UNIX AppManager Agents15 © 2012 NetIQ Corporation. All rights reserved.
    16. 16. Install and Discover • Install the module – Install MO on all proxy SNMP agents – Run setup on the AppManager Repository server to check in Knowledge Scripts – Run setup on Console machines to check in help files • Monitored Devices – No AppManager agent required – Must have SNMP enabled • Discover (Discovery_SNMP) – Run on the proxy server – Add community string for each device that is being discovered in AppManager Security Manager • MIB files stored in AppManagerbinAMSnmpMIBs16 © 2012 NetIQ Corporation. All rights reserved.
    17. 17. Response-Time Modules17 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
    18. 18. RT Module Family ResponseTime for Microsoft Exchange – ResponseTime for Networks – Monitors the availability and response time of typical Uses NetIQ’s unique network application emulation Exchange operations, such as checking an Exchange technology to monitor a network’s ability to move Address Book entry and reporting on how long this critical application traffic. AppManager ResponseTime took and any errors generated. for Networks is installed on at least two computers, typically on different sites, and it monitors network ResponseTime for Microsoft Active Directory (and performance between those sites. DNS) – Provides a set of transactions that monitor ResponseTime for Web – the availability and response time of typical Active Measures the response time of complex Web-based Directory operations, such as checking Active transactions through record and playback capabilities. Directory domain controller connectivity or service With this module, you can also verify the performance availability. and availability of web page URLs and key web services, such as SMTP and FTP. ResponseTime for Microsoft SQL Server – Provides a set of transactions that can be run from ResponseTime for Windows – client machines to SQL servers. These transactions Measures the response time of virtually any Windows monitor the availability and response time of typical application, including Citrix terminal sessions, through queries. scriptable recording and playback of client operations. ResponseTime for Oracle – Provides a set of transactions that can be run from client machines to Oracle servers. These transactions monitor the availability and response time of typical queries.18 © 2012 NetIQ Corporation. All rights reserved.
    19. 19. Measuring Performance from an End-UserPerspective… using AppManager ResponseTime Modules Poor Database Web Server Response Farm Load App Firewalls Routers Balancers Firewalls Switches ServersWeb ClusteredApplication DatabaseUsers ResponseTime Measurements19 © 2012 NetIQ Corporation. All rights reserved.
    20. 20. Demo20 AppManager Advanced - Module 5: Advanced Monitoring with AppManager
    21. 21. Q&AWhere to next To get more details about specific AppManager modules or to download a free 30-day trial of any module, visit https://www.netiq.com/products/appmanager/modules Contact your local account team at https://www.netiq.com/company/contact/21 © 2012 NetIQ Corporation. All rights reserved.
    22. 22. Worldwide Headquarters +1 713.548.1700 (Worldwide) 1233 West Loop South 888.323.6768 (Toll-free) Suite 810 info@netiq.com http://community.netiq.com Houston, TX 77027 USA NetIQ.com22 © 2011 NetIQ Corporation. All rights reserved.
    23. 23. This document could include technical inaccuracies or typographical errors. Changes areperiodically made to the information herein. These changes may be incorporated in neweditions of this document. NetIQ Corporation may make improvements in or changes to thesoftware described in this document at any time.Copyright © 2011 NetIQ Corporation. All rights reserved.ActiveAudit, ActiveView, Aegis, AppManager, Change Administrator, Change Guardian, Compliance Suite, thecube logo design, Directory and Resource Administrator, Directory Security Administrator, Domain MigrationAdministrator, Exchange Administrator, File Security Administrator, Group Policy Administrator, Group PolicyGuardian, Group Policy Suite, IntelliPolicy, Knowledge Scripts, NetConnect, NetIQ, the NetIQ logo, PSAudit,PSDetect, PSPasswordManager, PSSecure, Secure Configuration Manager, Security Administration Suite,Security Manager, Server Consolidator, VigilEnt, and Vivinet are trademarks or registered trademarks of NetIQCorporation or its subsidiaries in the United States and other countries.
    1. A particular slide catching your eye?

      Clipping is a handy way to collect important slides you want to go back to later.

    ×