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With online shopping continuing to expand across borders, domestic post and parcel organisations increasinglyneed to utilise the services of carriers in other countries to deliver their post and parcels. These multiple global partnerships are difficult to manage: choice of partner follows complex selection rules, items need to be correctly
labelled for the destination country and must be accompanied by the correct documentation. Becky Clark demonstrates how carriers across the world are solving these problems and creating new market opportunities through the use of ‘intelligent vendor selection’. Case studies will include La Poste, New Zealand Post and Royal Mail.