City of Evansville Enhances Services, Braces for Growth with NetApp Storage


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Challenge: Optimize existing storage invest- ments and create a more agile, resilient IT infrastructure.

Solution: Consolidate on NetApp V-Series Open Storage Controller, replicated to FAS3200 storage system to help enable business continuity.

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City of Evansville Enhances Services, Braces for Growth with NetApp Storage

  1. 1. Success Story City of Evansville Enhances Services, Braces for Growth with NetApp Storage Customer Profile provides the services that enable theKEY HIGHLIGHTS Located along the banks of the Ohio community to continue to thrive.Industry River in the southwestern corner of Behind the scenes, the City of Evansville/Government Indiana, Evansville is the third-largest Vanderburgh County Computer Services city in the state. Evansville is the cityThe Challenge division, managed full time on site by seat of Vanderburgh County and theOptimize existing storage invest- Mark Rolley Consulting, Inc., provides regional hub for both southwesternments and create a more agile, information technology and support for Indiana and the tri-state area, whichresilient IT infrastructure. both the City of Evansville and Vander- includes Indiana, Illinois, and Kentucky. burgh County. The IT staff supports 62The Solution Evansville is home to a regional airport, executive, administrative, fiscal, andConsolidate on NetApp® the University of Southern Indiana, and judicial offices such as the policeV-Series Open Storage Controller, the University of Evansville. Principal department, fire department, andreplicated to FAS3200 storage industries include healthcare, financial Mesker Park Zoo and Botanic Garden.system to help enable business services, education, manufacturing, In total, Computer Services delivers ITcontinuity. and retail. As of the 2010 census, the services such as help desk, network city’s population totaled 117,429. and server, and application and WebBenefits The Challenge development support for 2,500 city Protected existing SAN invest- Enhancing government operations and county employees. ments with NetApp V-Series cost effectively Accelerated data restore pro- In addition to providing day-to-day IT cesses from weeks to hours Evansville, Indiana, is a community rich services, Computer Services has a stra- Reduced storage requirements in business opportunities, educational tegic mission of enhancing government by 60% with deduplication outlets, cultural events, and recreational operations, lowering costs, and lever- Obtained superior service and activities. Immediate access to all major aging innovative technology solutions. thought leadership through forms of transportation that include Recently, the organization established greater storage efficiency excellent road, rail, water, and air trans- that the existing SAN environment did portation systems makes Evansville an not align with short-term and long-term important factor in Indiana’s economy. strategic planning. “The storage infra- Known as the “River City,” it boasts a structure had reached capacity and broad economic base that has helped only a forklift upgrade would enable us to build a stable, diverse, and vital econ- to respond to ongoing service demands omy. The City of Evansville government
  2. 2. “In recent years I’ve witnessed steady data growth and eventually an inability to scale the infrastructure to deliver all of the services requested by the departments we serve. NetApp scalability is a game-changer. Today we don’t have to tell our clients ‘No.’” John Staples Site Manager, Mark Rolley Consulting, Inc. and brace for growth,” says John The Solution Microsoft SQL Server® 2005 and 2008. Staples, site manager for Mark Rolley Preserving existing storage SnapManager for Microsoft Exchange Consulting, Inc. investments Server and Microsoft SQL Server pro- The City of Evansville selected NetApp vide the capabilities for protecting these The Computer Services division had in V3240 Open Storage Controller for its vital environments. Snapshot™ copies recent years enhanced its backup and primary data center, replicating to produced several times daily help pro- recovery practices with disk-to-disk FAS3210 storage system in its disaster tect all City of Evansville data while backup for quick recovery of short-term recovery site using NetApp SnapMirror® SnapRestore® technology offers easy- data and a tape backup system for technology. The production environ- to-use restore functionality. archival and compliance. However, ment also includes Cisco® Unified Com- robust replication capabilities would help puting System™ (UCS™) B200 servers The IT infrastructure is 95% virtualized elevate the organization’s disaster recov- and Cisco Nexus® 5010 switches. The using VMware vSphere® 5 and vCenter™ ery plan to the next level. The City of V-Series storage virtualization solution Server 5 virtualization software, with Evansville wanted to continue its server enables the Computer Services team to 200 virtual servers running on 6 Dell virtualization strategy and needed stor- leverage the capacity of its existing HP PowerEdge R810 servers. All mission- age that tightly integrated with VMware® 4400 Enterprise Virtual Arrays and man- critical applications such as Microsoft technologies. In addition, the organiza- age the combined storage environment Exchange Server and Microsoft Share- tion was investigating a virtual desktop as a single platform supported by the Point Server are virtualized on NetApp infrastructure (VDI), which would enable Data ONTAP® 8.0 operating system. storage. The staff can provision virtual a more efficient, resilient client environ- servers in its production, Web, and ment, and the division needed storage “Technology innovation is imperative to disaster recovery server farms in signifi- that could effectively support it. not only delivering a more agile and effi- cantly less time on NetApp storage. In cient IT infrastructure, but also improving the five years since launching its virtual- Computer Services management the value Computer Services brings to ization project, the organization has searched for a new storage solution the city and county governments,” says reduced 150 physical servers to 10. that provided additional disaster recov- Staples. “The integrated NetApp storage ery capabilities, VMware support, new platform offers important data protec- IT efficiency from virtualization and cost efficiencies, and the scalability to tion, scalability, and other capabilities other strategies remains paramount accommodate growth. Also important, that benefit the larger enterprise.” to meeting the strict budgetary require- the organization wanted a storage ments of the City of Evansville and solution that would allow it to leverage The team uses SnapManager® products Vanderburgh County. The IT staff uses its existing SAN investment, rather than to manage the end-to-end storage NetApp deduplication to increase disk doing an expensive forklift upgrade, infrastructure that supports business- utilization in its primary, secondary, and and centralize the entire heterogeneous critical environments such as Microsoft® archival storage environments. V-Series storage environment for IT manage- SharePoint® Server 2010, Microsoft controllers enable the organization to ment efficiency. Exchange Server 2003 and 2010, and
  3. 3. Primary Data Center DR Site Cisco Unified Computing System (UCS) B200 Server 3 Dell PowerEdge R810 Servers 200 Virtual Servers 6 Dell PowerEdge R810 Servers VMware vSphere 5 VMware vCenter 5 VMware vSphere 5 NetApp SnapManager for Microsoft Exchange VMware vCenter 5 NetApp SnapManager for SQL Server Cisco Nexus Cisco Nexus Cisco Nexus 5010 Switch 5010 Switch 5010 Switches NetApp SnapMirror NetApp Thin Provisioning NetApp Snapshot technology NetApp Deduplication NetApp SnapRestore HP 4400 Enterprise Virtual Array NetApp FAS3210 NetApp V3240 Open Storage Controller running on NetApp Data ONTAP 8Figure 1) City of Evanville Storage Infrastructure.The City of Evansville relies on NetApp technology to enhance service delivery by consolidating on a V-Series controller and replicating data to the FASsystem in the secondary data center for complete data protection.increase NetApp and HP storage effi- “Computer Services just entered into a NetApp console,” says Staples, “Beingciency by reducing storage requirements new IT service agreement with the Van- able to control both NetApp and third-by an average of 60%. derburgh County Courts Prosecutor’s party storage systems via a single pane Office,” says Staples. “Besides signifi- of glass is the secret sauce of theBusiness Benefits cantly reducing their costs, we’ll be NetApp V-Series.”Enhancing IT service delivery able to easily accommodate growthFrom the onset, NetApp storage has from data-intensive court proceeding NetApp SnapMirror replication hashelped improve the productivity and materials such as voice recordings and eliminated previous manual, time-con-services delivered by City of Evansville legal document images and store them suming backup and recovery processesstaff members. “We implemented the for years to come.” while offering a new level of protectionNetApp V-Series and FAS system in a for city and county data. Five yearslive production environment, fronted the The consolidated and highly scalable ago, retrieving data solely from tapeHP storage arrays, and established our NetApp storage environment is enabling backups could stall staff activities fordisaster recovery practices during normal Computer Services to accommodate weeks. Today, local backups can bebusiness hours with no downtime and no the growing data requirements of other recovered in minutes, while disk-basedimpact to end users,” says Staples. busy departments. For example, the site-to-site replication enables IT to team leverages NetApp storage to help recover data from the disaster recoverySince then, NetApp storage has empow- the Evansville Water and Sewer Utility site in a matter of hours, with a goal ofered the City of Evansville IT staff with meet compliance mandates by provid- reducing recovery windows to 15 min-the ability to deliver more IT services ing long-term archival of sewer-line vid- utes by year’s city and county employees, and to eos. NetApp also provides the storagedeploy them more rapidly. “In recent for areas of significant growth such as “Servers and networks are commodities,”years I’ve witnessed steady data growth the Assessor’s Office GIS pictometry says Staples. “But storage is where alland eventually an inability to scale the images and the enterprise content of the mindshare resides. Day after dayinfrastructure to deliver all of the services management systems that support City and County staffs produce invalu-requested by the departments we serve,” Administrative Services. able content that other governmentnotes Staples. “NetApp scalability is a employees and the citizens of Evans-game-changer. Today we don’t have to The NetApp storage management ville and Vanderburgh County depend difference on. NetApp data protection and disas-tell our clients ‘No.’” NetApp storage management capabili- ter recovery capabilities enable us toWith the V3240 Open Storage Controller ties are at the center of the effectiveness actively protect it and ensure its ongo-fronting the HP EVA4400 storage arrays of the integrated, heterogeneous storage ing availability.”and NetApp deduplication and thin pro- environment, and are not natively avail-visioning to help optimize the environ- able on HP storage arrays. “I cannot A visionary enterprisement, the IT staff is well positioned to say enough about the advantages of With an agile, consolidated, highly effi-deliver new services when needed. controlling the HP array through the cient storage environment, the City of
  4. 4. “Day after day City and County staffs produce invaluable content that other government employees and the citizens of Evansville and Vanderburgh County depend on. NetApp data protection and disaster recovery capabilities enable us to actively protect it and ensure its ongoing availability.”John StaplesSite Manager, Mark Rolley Consulting, Inc.Evansville is maximizing its storage SOLUTION COMPONENTSinvestment and creating a more visionaryenterprise. “We’ve freed up resources NetApp Products Protocolsacross the organization previously V3240 Open Storage Controller iSCSItasked with the day-to-day manage- FAS3210 storage system FCoEment and maintenance of a disparateIT infrastructure and standalone sys- Data ONTAP 8.0 operating in Third-Party Productstems,” says Staples. “By doing so, our 7-Mode Microsoft SharePoint Server 2010staff can function more as business Snapshot technology Microsoft Exchange Server 2003,leaders and we can help the City and SnapRestore 2010County provide better services to theircitizens, which is ultimately what we’re SnapManager for Microsoft Microsoft SQL Server 2005, 2008here to do.” Exchange Server VMware vSphere 5 SnapManager for Microsoft SQL VMware vCenter Server 5 Server Cisco UCS B200 servers SnapMirror Cisco Nexus 5010 switches Thin provisioning HP 4400 Enterprise Virtual Array Deduplication Dell PowerEdge R810 servers NetApp creates innovative storage and © 2012 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. data management solutions that deliver Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster, Data ONTAP, SnapManager, SnapMirror, outstanding cost efficiency and accelerate SnapRestore, and Snapshot are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. business breakthroughs. Discover our and vSphere are registered trademarks and vCenter is a trademark of passion for helping companies around the VMware, Inc. Cisco and Nexus are registered trademarks and Unified Computing System and UCS are trademarks of Cisco Systems, Inc. world go further, faster at Microsoft, SharePoint, and SQL Server are registered trademarks of Microsoft Corporation. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated Go further, faster ® as such. CSS-6567-0712