Challenge: Eliminate an aging storage environment to better support
all tiers of clinical and IT applica- tions and elevate patient care.
Solution: Consolidate on NetApp FAS6210HA clusters for production and a FAS3240 storage system for data archival.
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Children’s Hospital Futureproofs IT with Highly Scalable NetApp Storage
1. Success Story
Children’s Hospital
Futureproofs IT with Highly
Scalable NetApp Storage
Another NetApp
solution delivered by:
Customer Profile Rockies to receive Magnet Nursing
KEY HIGHLIGHTS
Children’s Hospital Central California is designation and has earned accredi-
Industry a not-for-profit state-of-the-art children’s tation by the Joint Commission.
Healthcare hospital on a 50-acre campus situated
As the only children’s hospital in
on the bluffs of the San Joaquin River
The Challenge Central California, the hospital depends
in Madera, California. With 348 beds
Eliminate an aging storage on an exceptional staff to provide
and a medical staff of more than 525
environment to better support quality healthcare to its patients. The
physicians, Children’s Hospital Central
all tiers of clinical and IT applica- organization also strives to improve
California is the second-largest children’s
tions and elevate patient care. its healthcare services by continually
hospital in California and one of the
incorporating new ideas, methodologies,
The Solution 10 largest hospitals of its type in the
and technologies into its many hospital
Consolidate on NetApp® nation. The mission of Children’s
programs. Recently, the hospital identi-
FAS6210HA clusters for Hospital Central California is to provide
fied opportunities to improve operations
production and a FAS3240 high-quality, comprehensive healthcare
with a new storage solution to support
storage system for data archival. services to children, regardless of their
and protect its PACS, access control,
ability to pay, and to continuously improve
pharmacy, inventory management,
Benefits the health and well being of children.
e-mail, file-sharing, billing, and other
The Challenge mission-critical applications.
with Merge PACS images
- Continually raising the bar
in pediatric healthcare “Given the nature of our pediatric care
ments by more than one third services, our IT team must comply with
Children’s Hospital Central California
stringent service-level agreements for
objectives from 24 to 4 hours has cared for hundreds of thousands
system uptime, quick access to patient
for top-tier systems of children since its founding in 1951.
data, and reliable data protection,” says
- The hospital has earned such acco-
Kirk Larson, vice president and chief
ture to minimize future capex lades as the Beacon Award for Critical
information officer, Children’s Hospital
costs Care Excellence and the LeapFrog
Central California. “We need a storage
Group Award for Excellence in Patient
platform that can deliver enterprise-
Safety and Health Care Quality. It is
class high availability and enable a
the first children’s hospital west of the
superior disaster recovery plan.”
2. “Our hospital data is growing at a rate of
25% annually. Regardless of which medical
systems and services we decide to expand
or launch in the next few years, our NetApp
storage solution will grow with us, given
its scalability.”
Kirk Larson
Vice President and Chief Information Officer, Children’s Hospital Central California
The IT team wanted to streamline IT The Solution The hospital protects its clinical and
operations and reduce costs through Embrace technology innovation administrative data with NetApp inte-
storage platform efficiency. The hospital Children’s Hospital Central California, grated data protection, which provides
also needed a highly scalable storage high-availability, backup, compliance,
platform that would help futureproof its Healthcare and NetApp Professional and disaster recovery capabilities
IT investments and accommodate Services, deployed NetApp FAS6210HA from a single platform. The IT team
potential future storage needs of clusters in its primary and disaster protects data locally with Snapshot™
its Merge PACS environment and recovery data centers. The secondary and SnapRestore® technologies.
site also hosts a FAS3240 storage SnapManager ® for Microsoft SQL
system for data archival, particularly Server and Virtual Storage Console
Children’s Hospital’s IT management enable IT to efficiently manage data-
important for meeting Health Insurance
- protection activities in the hospital’s
Portability and Accountability Act (HIPAA)
nology solutions provider and partici- e-mail, relational database, and virtual-
and other regulatory requirements.
pant in the NetApp Partner Program, ization environments.
to develop the right storage solution The team successfully migrated dozens
for its current and future healthcare of hospital systems and 135TB of data As part of its business continuity plan,
requirements. The organization wanted to the NetApp storage platform, pro- the team will leverage SnapMirror ®
to forge a strategic partnership with viding fast, secure, reliable 24/7 access and SnapVault® technologies to perform
the new storage provider for important to clinical and administrative data. disk-to-disk replication between its
expertise in deploying and managing NetApp supports many of the hospital’s primary and secondary data centers,
the storage solution at a healthcare mission-critical clinical and business reducing its recovery-time objectives
organization. A collaborative decision applications such as Merge PACS, from 24 to 4 hours for top-tier systems.
led to NetApp storage. Microsoft ® SharePoint ® Server 2007,
®
technology protects
Microsoft SQL Server ® 2005 and hospital systems against double disk
2008 R2, GroupWise Messaging, failures.
ultimately gave a firm recommendation
3M Coding and Reimbursement
for a NetApp storage solution that we NetApp storage and VMware® vSphere®
System, and others.
believed was the best fit for Children’s 5.0 provide the foundation for the
Hospital,” says Brian Pieters, executive “The transition of our critical healthcare hospital’s virtualization strategy, which
systems and patient data to the unified reduces the organization’s hardware
and long-time IT consultant to the hos- NetApp storage platform has gone very costs while increasing IT flexibility and
pital. Adds Larson, “Based on my previ- smoothly, and, importantly, with no scalability. The hospital runs 300 virtual
ous experience with NetApp storage in interruption to our hospital staff,” notes servers in its 85% virtualized infrastruc-
a healthcare environment, I was very Larson. “We are confident that we will
interested in continuing the relationship. experience the same smooth transition Kronos Workforce Central, Lawson
NetApp was the clear choice.” - ERP, and other systems. In addition,
tems and EMR data to the NetApp NetApp and VMware View™ 4.6 deliver
platform in the future.”
3. Primary Data Center Disaster Recovery Data Center
NetApp FAS6210c
Running NetApp NetApp FAS6210c
Data ONTAP 8.0
Virtual Storage Console
NetApp SnapManager for SQL
NetApp SnapManager for Exchange
10GbE 10GbE
NetApp SnapVault
Brocade 5100 Brocade 5100
8Gb FC Switches 8Gb FC Switches
NetApp SnapMirror
NetApp SnapRestore
NetApp Flash Cache Virtual
Storage NetApp Deduplication
iSCSI, FC, CIFS, NFS, FCoE
Tier NetApp Snapshot Technology
NetApp FAS3240
Figure 1) Children’s Hospital Central California storage infrastructure.
450 virtual desktops to users in the backup and recovery of VMware, Futureproofing the IT infrastructure
inpatient areas and Neonatal ICU, Microsoft SQL Server, and Microsoft The hospital is further increasing the
Pediatric ICU, ER, and other depart- SharePoint applications. The technology returns on its storage investment by
ments via desktop computers, laptops, partnership between NetApp and positioning for growth with the built-in
and mobile devices. Merge PACS provides system integra- scalability of the FAS6210HA and
tion that helps accelerate the hospital’s FAS3240 storage systems and the
NetApp storage efficiency helps the clinical workflows and data retrieval
hospital optimize its IT investment while times. ONTAP® 8 software. NetApp integration
streamlining storage management,
with the hospital’s virtualization solu-
enabling IT resources to devote more “NetApp and Merge PACS are equally
tions provides additional scalability.
time to new and innovative projects that focused on meeting the patient care
Children’s Hospital can seamlessly
help the hospital improve patient care. and budgetary challenges that today’s
grow its PACS and other systems and
NetApp deduplication reduces the healthcare institutions face,” says Jeff
derive maximum benefit from these
hospital’s storage requirements by Surges, chief executive officer at Merge
systems, while caregivers continue to
more than one third. The NetApp Virtual Healthcare. “Through our technology
have ready access to growing stores
Storage Tier combines NetApp efficiency partnership, we can help deliver a more
of medical data and imagery.
technologies with Flash Cache intelli- effective and efficient healthcare experi-
gent caching to prioritize I/O data ence for Children’s Hospital patients “Our hospital data is growing at a
requests. Hospital staff members can and physicians.” rate of 25% annually,” says Larson.
access the right data at the right time, “Regardless of which medical systems
while the IT department can deliver Adds Larson, “Our cardiologists, radi-
and services we decide to expand or
a more dynamic and cost-effective ologists, and other caregivers devoted
launch in the next few years, our
infrastructure. to our 40 subspecialties need immediate
NetApp storage solution will grow
access to digital images to effectively
with us, given its scalability.”
Business Benefits diagnose and treat our patients. At the
Unified storage and application same time, our IT department needs Strategic partnerships and
integration a level of application integration that a bright future
Children’s Hospital Central California enables them to provide affordable Besides leveraging NetApp scalability
leverages the NetApp unified storage image sharing and archiving, proactively to confidently face future growth,
platform and important application inte- monitor and maintain systems to ensure Children’s Hospital Central California
gration to reduce cost and complexity ongoing availability, and meet HIPAA will continue to leverage its partnership
and meet its SLA requirements for sys- compliance. By working together to with NetApp to help move the hospital
tem availability. For example, NetApp deliver an integrated solution, NetApp and forward. “When we invested in NetApp
alliances with Microsoft and VMware Merge PACS help Children’s Hospital storage, we invested in a strategic part-
provide the hospital with the application accomplish all of this and more.” nership,” notes Larson. “The NetApp
integration that enables IT to automate