In a Minute: Customer Contact Strategies

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In the following webinar clip, Susan shares an example from a communications service provider and outlines four key components for providing customers with analytics-driven, highly personalized messaging and offers.

Download full webinar: http://www.neolane.com/usa/resources/events/webinars/webinars-2012/customer-contact-strategies-beyond-just-marketing

Published in: Business
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