Why Social Learning Matters.

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I gave this presentation to the Interagency Acquisition Career Managers Council in June 2014. My goal was to describe how structured training reduces intrinsic motivation, thereby limiting the value of individual contributors.

Learning Paths address the motivation challenge while providing an opportunity for organizations to preserve the knowledge of an ever-more transient workforce.

Our first iteration, Learning Path: Cloud, launched this month and is open to anyone with an interest.

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Why Social Learning Matters.

  1. 1. Federal Acquisition of IT Solving Challenges through Social Learning June 2014
  2. 2. Page 2© 2014 ASI Government, Inc. 1. Why is it difficult to acquire IT? 2. Improving capabilities through workforce development 3. Enabling core-plus specialization in IT acquisition 4. Learning path solutions 5. Questions & discussion Topics
  3. 3. Page 3© 2014 ASI Government, Inc. Why is it Difficult to Acquire IT?
  4. 4. Page 4© 2014 ASI Government, Inc. IT Projects Have Unique Risks • Technical obsolescence • Risk implicit in contract type • Technical feasibility • Interoperability • Frequency of other high risk projects • Funding availability • Program management risk • Cybersecurity TECHNICAL SCHEDULE COST
  5. 5. Page 5© 2014 ASI Government, Inc. Developing Software is Hard Standish Group Chaos Report Findings on IT Projects 32% 52% 16% Cancelled Early Late & Over Budget Completed on Time 0 %
  6. 6. Page 6© 2014 ASI Government, Inc. Typical Development Lifecycle
  7. 7. Page 7© 2014 ASI Government, Inc. Stakeholder Interests Single Multiple Component/Enterprise stakeholders complexity & time
  8. 8. Page 8© 2014 ASI Government, Inc. How Government Views Failure Waste, Fraud & Abuse
  9. 9. Page 9© 2014 ASI Government, Inc. How Government Should View Failure Waste & Write-off Trial & Error Fraud & Abuse Process Improvement ProgressAccountability Learning!
  10. 10. Page 10© 2014 ASI Government, Inc. Improving Capabilities through Workforce Development
  11. 11. Page 11© 2014 ASI Government, Inc. Acquisition Workforce Development Challenges • Funding • Staff support • Prioritization • Attrition • Bathtub effect • Knowledge capture • Application • Knowledge Transfer • Scrap Learning
  12. 12. Page 12© 2014 ASI Government, Inc. Desire Diligence Necessity Yearning Intrinsic Extrinsic Addressing the Development Challenges
  13. 13. Page 13© 2014 ASI Government, Inc. VALUE = (Personal costs + supervisory costs) Contributions **Extrinsically motivated employees have a higher denominator. Why Does Motivation Matter?
  14. 14. Page 14© 2014 ASI Government, Inc. Necessity Diligence Desire Yearning Structured Training May Impact Motivation
  15. 15. Page 15© 2014 ASI Government, Inc. Necessity Diligence Desire Yearning Truncating the Bell Curve
  16. 16. Page 16© 2014 ASI Government, Inc. Necessity Diligence Desire Yearning Truncating the Bell Curve
  17. 17. Page 17© 2014 ASI Government, Inc. Curiosity Interests Aptitude Rewards How to Foster Intrinsic Motivation?
  18. 18. Page 18© 2014 ASI Government, Inc. Alignment is the Key Desire Diligence Necessity Yearning
  19. 19. Page 19© 2014 ASI Government, Inc. Enabling Core-Plus Specialization in IT Acquisition
  20. 20. Page 20© 2014 ASI Government, Inc. To support core-plus specialization, we are curating a learning path for the acquisition of cloud- enabled IT services The Cloud Computing Learning Path Network Software Compute Apps & APIs Storage Cloud-enabled IT Services
  21. 21. Page 21© 2014 ASI Government, Inc. An open assembly of experiential and developmental activities designed to improve competency in a specialized area of focus, such as information technology What Is a Learning Path?
  22. 22. Page 22© 2014 ASI Government, Inc. The open curriculum allows anyone to gain applied experience through individual and team activities The Open Curriculum Difference Requirements Development Acquisition Streamlining Planning & Strategy Regulation & Policy Solicitation & Award Industry Insight Administration & Changes Critical Thinking
  23. 23. Page 23© 2014 ASI Government, Inc. Participants control their progress by selecting activities that are best aligned with their learning needs Strategy Policy & Regulation Critical Thinking Requirements Development The Open Curriculum Difference
  24. 24. Page 24© 2014 ASI Government, Inc. Sharing & Retaining Knowledge Participants contribute learning outcomes to an open platform to promote information sharing and knowledge retention. CollaborationIteration Challenge Solution
  25. 25. Page 25© 2014 ASI Government, Inc. Learning Path Activities
  26. 26. Page 26© 2014 ASI Government, Inc. The Open Platform (Beta)
  27. 27. Page 27© 2014 ASI Government, Inc. Document Explain Create • Debrief a GAO report or protest • Explain a cloud related policy • Develop an acquisition strategy for a cloud procurement • Annotate an existing solicitation document and provide analysis • Lead a collaboration event • Submit your content for peer review while serving as a peer reviewer for another participant 1 CLP 2.5 CLPs 5 CLPs The self-directed nature of the Learning Path enables flexibility, fosters intrinsic motivation, and decreases time away from the job while preserving the benefits of social and informal learning. Self-Directed Activities – Start Earning Now!
  28. 28. Page 28© 2014 ASI Government, Inc. The Open Repository (Beta)
  29. 29. Page 29© 2014 ASI Government, Inc. Breaking Down Language Barriers
  30. 30. Page 30© 2014 ASI Government, Inc. Open Registry for Cloud SLA’s
  31. 31. Page 31© 2014 ASI Government, Inc. Open Registry for Cloud Risks Risk Mitigation OwnerRank 1 2 3 4
  32. 32. Page 32© 2014 ASI Government, Inc. We’ll host the first such event at the Amazon Web Services Government, Education, and Nonprofits Symposium June 26 at the DC Convention Center The Cloud Computing “Hackathon”
  33. 33. Page 33© 2014 ASI Government, Inc. For More Information: fmcnally@asigovt.com 703-216-0097

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