Hospital challanges

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Different Challenged Faced in the Hospital, in their working and Management

Different Challenged Faced in the Hospital, in their working and Management

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  • 1. CHALLENGES OF HOSPITAL
    DR.N.C.DAS
  • 2. NATURE OF CHALLANGES
    • Modern present day hospital is a complex matrix organisation with amalgam of social architecture and latest technology.
    • 3. The present hospital function has unique components of its own apart from functioning as a business organisation , research laboratory, and a provision store.
    • 4. It is important to strike a balance between internal operations and external connections with emphasis on planning, development, efficient operation and cost containment.
    • 5. The biggest nature of challenge is from the Wish list of health care institution, expanded need list of professionals and demand list of users (patient), people and community.
    • 6. Over and above all these the administrator has to manage with present day innovations technologies, legislation ,optimum utilisation of scare resource and compliance to various acts and rules.
  • WHY CHALLENGES
    • Rapid development in Med. Tech.
    • 7. Increase Health awareness of people
    • 8. Rapid Urbanization
    • 9. Increase demand for better facilities
    • 10. Active participation of Media
    • 11. Legal involvements in hospital affair
    • 12. Maintaining peaceful internal environment
    • 13. Increased Political interference
    • 14. Better and quick communication facilities
    • 15. Competitive private health care facilities
    • 16. Increase in Senior Citizens
    • 17. Higher level of consumers expectations
    • 18. Marketing of hospital services
  • CHALLENGES OF HOSPITAL
    • Lack of infrastructure
    • 19. Lack of adequate
    manpower
    • Lack of motivation of
    staff
    • Apathy of Doctor/
    Nurses
    HOSPITAL
    ADMN.
    INTERNAL
    EXTERNAL
    TECHNOLOGICAL &
    NEW CONCEPTS
    • Competitive Health Care
    • 33. Quality Management
    • 34. ISO Certification
    • 35. NABH Accreditation
    • 36. Patient Safety
    • 37. Robotic Surgery
    • 38. Modern Investigations (MRI, C.T)
    • 39. High Level of Consumer Expectation
    • 40. Shortage of Technical Manpower
  • INTERNAL CHALLANGING FACTORS
    MANPOWER
    MANAGEMENT
    TECHNOLOGY
    MANAGEMENT
    FIXED ORG. STRUCTURE
    CHALLANGING
    AREAS
    QUALITY
    MANAGEMENT
    POWER
    CRAZE
    MODERN
    INFORMATION
    TECHNOLOGY
    LEADERSHIP
    MOTIVATION
    COST CONTAINMENT
    COMPETITIVEMARKET
  • 41. COMMUNITY CARE RIGHTSAND LEGAL ISSUES
    COMMUNITY CARE RIGHTS
    1. Preparation of MLC
    2. Notification of birth & deaths
    3. Notification of infectious disease
    4. Notification of unnatural deaths
    5. Conducting medical examination
    6. Issue of medical & fitness certificate
    7. Conducting post-mortem
    8. Notification of all accidental cases
    9. Proper completion of case sheets. (Medical records)
    10. Age Determination by court orders.
    11. Furnishing Medical Opinion on court direction.
    LEGAL ISSUES
    1.Compliance of MTP Act.
    2. Compliance of PNDT Act.
    3. Compliance of BMW Act.
    4. Consumer’s Protection Act.
    5. Right to Information Act.
    6. Issue of disability Certificates
    7. Organ Transplantation Act.
    8. Artificial Insemination Act.
    9. Custody of Mentally ill patients.
    10. PNDT (Sex Determination) Act.
    11. Food Adulteration Act.
    12. Ethical Issues.
  • 42. EXTERNAL CHALLANGES
    BMWMANAGEMENT
    EXTERNAL CHALLANGES
    CONSUMER PROTECTIONFORUM
    RIGHT TO INFORMATION
  • 43. PATIENT SERVICE CHALLANGES
    OVER CROWDING
    SERVICE EXPANSION
    PATIENT
    NEW TECNOLOGY
    PATIENT SATISFACTION
    QUALITY OF CARE
  • 44. HOSPITAL ORGANIZATION CHALLANGES
    PRODUCT IS A SERVICE &
    CAN NOT BE QUANTIIFIED
    LEGAL BINDINGS
    DUAL
    AUTHORITY
    CHALLANGES
    AS
    AN ORGANIZATION
    VARIABLE & UN EVEN CARE NEED
    STANDARD NOT COMPARABLE
    SERVICE IS PERSONALIZED
    PROFESSIONAL &
    HIGHLY SKILLED
    CRAVE FOR MODERN TECHNOLOGY
    IN OPERATION AND INVEST.
    MATER OF LIFE AND DEATH
    NEEDS IMMEDIATE
    DECISION
    NATURE OF DUTIES
    VARIES, DOCTORS, NURSES
    & OTHER TECH. STAFF
  • 45. STRATEGIES TO MEET THE CHALLENGES
    CLEAR CUT
    RESPONSIBILITY
    TECHNOLOGICAL
    ADVANCEMENT
    HOSPITAL INFECTIONCONTROL PRACTICE
    RESTRUCTURING
    POWER
    SHARING
    REORIENTATION
    TRAINING
    AWARDS ANDPUNISHMENT
    STRATEGIES
    INCREASE
    EFFICIENCY
    CARRIERDEVELOPMENT
    RELATION WITH
    OUTSIDE AGENCIES
    LEADERSHIP &
    MOTIVATION
    IMPROVE PATIENT
    SAFETY &CARE
    MARKETING OF
    HOSPITAL SERVICES
    DEVELOPING
    MODERN MIS
  • 46. hospiad
    Hospital Administration Made Easy
    THANK YOU
    http//hospiad.blogspot.com
    An effort solely to help students and aspirants in their attempt to become a successful Hospital Administrator.
    DR. N. C. DAS