Hospital administration & Hospital Administrator

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Hospital administration & Hospital Administrator

  1. 1. HOSPITAL ADMINISTRATION<br />DR.N.C.DAS<br />
  2. 2. ADMINISTRATION<br />Administration is a process by which the potentials of men and materials are synthesized and activated for the achievement of defined goal.<br />
  3. 3. HOSPITAL ADMINISTRATION<br />1. Hospital has become a highly scientific and complex medical institution as against<br /> the age old concept of a poor house where people left their patients for hope of cure. <br />2. To keep space with the changing environment and demands of the people, <br />the administrator has to strike a balance between internal management and community <br />expectations maintaining positive relation with the staff and patients on one side and<br />other health related community organization on the other side. <br />
  4. 4. ADMINISTRATIVE SET-UP <br />DR. RML HOSPITAL<br />MEDICAL SUPERINTENDENT<br />ADDLMS(1)<br />ADDLMS (4)<br />ADDLMS (2)<br />ADDLMS (3)<br />DD(A)<br />Nursing Services<br />CPWD, BMW<br />Laundry<br />CMO <br />(ACADEMICS)<br />STATE MATTERS<br />AO (1)<br />AO (2)<br />HA-I/ HA-II<br />(SR/ JR/ INTERNS)<br />MED. BOARD<br />CMO I/C<br />OS <br />(HA-I)<br />OS <br />(TECH)<br />HC<br />(VIG)<br />OS<br />(GR-D)<br />OS<br />(NURSING)<br />HC<br />(RR)<br />
  5. 5. IDEALS HOSPITAL ADMINISTRATOR<br />
  6. 6. ATTRIBUTES OF HOSPITAL ADMINISTRATOR<br /><ul><li>A man with lot of experience and post graduate qualification in</li></ul> hospital management.<br /><ul><li>Successful past record of efficient and effective management.
  7. 7. Professional par excellence, committed to task.
  8. 8. Posses high degree of conceptual skills and creative mind.
  9. 9. Ability to direct the sub-ordinates in goal achievement.
  10. 10. Poses mental robustness and adequate tactfulness.
  11. 11. Have a attitude to change in changing circumstances and time situation.
  12. 12. Demonstrate a code of ethics within the organisation.
  13. 13. Can withstand the adverse criticism and able to take appropriate measures.
  14. 14. Clear and realistic goal setting. And keen in professional growth.</li></ul>.<br />
  15. 15. MANAGEMENT SKILLS<br />MANAGEMENT LEVELS<br />Higher level<br />Mid level<br />Lower level<br />Conceptual<br />Technical<br />Humane<br />TYPE OF SKILLS<br />Successful administration is based on three basic managerial skills<br />
  16. 16. ADMINISTRATIVE SKILLS<br />1.Managerial skill<br />2.Marketing skill<br />3.Business skill<br />4.Finance & budgeting<br />1.Leadership skills<br />2.Inter-personal skill<br />3.Conflict management skills<br />4.Negotiating skills<br />1.Planning & decision<br />making skills<br />2.Innovative skill<br />3.Research oriented<br />A modern hospital administrator has to acquire above administrative skills to successfully manage a hospital.<br />
  17. 17. ROLE OF HOSPITAL ADMINISTRATOR<br />ROLE TOWARD S<br />PATIENT<br />ROLE TOWARDS <br />COMMUNITY<br />ROLE<br />ROLE TOWARDS <br />ORGANIZATION<br />
  18. 18. ROLE TOWARDS PATIENT<br />SAFETY <br />NEEDS<br />CLINICAL <br />NEEDS <br />PHYSICAL <br />NEEDS <br />PATIENT <br />EMOTIONAL <br />NEEDS <br />PATIENT <br />SATISFACTION <br />STAFF <br />ATTITUDE<br />EDUCATIONAL <br />NEEDS <br />
  19. 19. COMMUNITY ROLE<br />INTEGRATION WITH <br />OTHER HEALTH CARE <br />INSTITUTIONS<br />(PVT. HOSP.<br />PRACTITIONERS, PUBLIC <br />HEALTH DEPTT.) <br />SUPPORTING <br />COMMUNITY <br />HEALTH NEEDS <br />COMMUNITY <br />SUPPORTING<br /> PRIMERY <br />HEALTH CARE<br />COMMUNITY CARE <br />(SURVILLENCE SYSTEM<br />COMMUNITY EDUCATION)<br />OUT REACH<br /> SERVICES<br />DR.N.C.DAS<br />
  20. 20. ROLE TOWARDS THE ORGANIZATION<br />PATIENT CARE <br />SERVICES <br />MAINTENANCE <br />SERVICES <br />LOGISTICS &<br />SUPPLIES <br />LEGAL & STATULORY <br />RESPONSIBILITY<br />ORGANIZATION <br />ETHICS & <br />CODE OF CONDUCT<br />PUBLIC RELATION<br />HOSPITAL <br />SAFETY<br />MARKETING <br />MANAGEMENT<br />QUALITY <br />MANAGEMENT<br />MANAGEMENT <br />INFORMATION <br />SYSTEM <br />FINANCE &<br />BUDGETTING<br />STAFF <br />MANAGEMENT<br />PLANNING &<br />DECISION MAKING<br />
  21. 21. PATIENT CARE<br />DEVELOPING PATIENT <br />CARE SERVICES<br />ORGANIZATION <br />STRUCTURE <br />FUNCTIONAL <br />DIVISIONS <br />INVESTIGATION <br />FACILITIES <br />PATIENT <br />FORMATION OF <br />POLICIES <br />PATIENT SAFETY <br />MEASURES <br />RULES AND <br />REGULATIONS <br />PHYSICAL <br />FACILITIES <br />
  22. 22. PERSONAL MANAGEMENT<br />MANPOWER <br />PLANNING <br />SELECTION <br />REWARDS &<br />PROMOTION <br />TRAINING <br />STAFF <br />WAGES &<br />SALARY <br />PERFORMANCE <br />APPRAISAL <br />RECRUITMENT <br />DISCIPLINARY <br />PROCEDURE<br />GRIEVANCE <br />REDRESSAL<br />
  23. 23. MATERIAL MANAGEMENT<br />MATERIAL <br />PLANNING<br />QUALITY <br />ASSESMENT<br />SPECIFICATION<br />DISPOSAL <br />OF SCRAP<br />PROCUREMENT<br />MATERIALS<br />INVENTORY <br />CONTROL <br />RECEIPT <br />TRANSPORTATION <br />STORAGE<br />INSPECTION <br />DISTRIBUTION <br />
  24. 24. FINANCIAL MANAGEMENT<br />BUDGETTING PLAN <br />NON- PLAN <br />RECURRENT <br />CAPITAL<br />DISTRIBUTION <br />HEADS <br />FINANCE <br />ACCOUNTING<br />REVISED <br />ESTIMATE<br />SURPLUS <br />DEFICIT<br />EXPENDITURE <br />
  25. 25. HOSPITAL INFORMATION SYSTEM<br />OPERATIONAL <br />PLANNING <br />& BUDGETTING<br />MEDICAL <br />RECORDS<br />BILLING &<br />PAYMENT <br />HOSPITAL <br />INFORMATION <br />SYSTEM <br />CONTROL <br />FUNCTIONS<br />PATIENT FEED <br />BACK SYSTEM<br />INVENTORY <br />MANAGEMENT <br />TWO WAY <br />COMMUNICATION <br />
  26. 26. LEGAL AND STATUTORY RESPONSIBILITY<br />CONSTITUTIONAL <br />ROLE (ETHICS)<br />IPC <br />M.L.CASES<br />MCI ACT<br />LEGISLATIONS <br />C.P.A <br />BMW <br />NOTIFICATION OF<br />(DISEASE BIRTH<br />& DEATH)<br />RTI <br />PNDT ACT<br />MTP ACT<br />TRANSPLANTATION <br />ACT <br />
  27. 27. MEDICAL AUDIT<br />ADVERSE <br />REACTIONS <br />DEATHS <br />ACCIDENTS<br />AUDIT<br />OPERATIONS<br />SAFETY <br />COMPROMISE <br />MANAGEMENT <br />LAPSES <br />
  28. 28. MARKET RESPONSIBILITY<br />ADVERTISEMENT<br />PRODUCTS <br />CONCESSIONS<br />INCENTIVES <br />MARKETING <br />BILLING <br />PAYMENT <br />MODE <br />PROMOTION <br />PRICE <br />PLACE <br />
  29. 29. ETHICS AND CODE OF CONDUCT <br />FOR RELATIVES<br />VISITORS <br />FOR STAFF<br />FOR PATIENTS<br />CODE OF CONDUCT<br />FOR RESEARCH <br />ISSUES<br />PERSONAL <br />PROTECTION <br />DRUG TRIALS<br />
  30. 30. hospiad<br />Hospital Administration Made Easy<br />THANK YOU<br /> http//hospiad.blogspot.com<br />An effort solely to help students and aspirants in their attempt to become a successful Hospital Administrator.<br />DR. N. C. DAS<br />

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