Time for Smarter Thinking?          New study shows energy providers are falling short on         meeting customer expecta...
Consumer   confidence inenergy providers isat an all time low…                     …and energy                  prices are...
97% of consumers want to reduce theirenergy consumption88% want to better understand how theyare using energy…… and want t...
53m smart meter rollout is already underway !        Every home in the UK        will get one by 2019        !            ...
The UK’s energy providers are painting aconfusing landscape for consumers……leaving them to navigate a minefield ofenergy e...
Consumers want energy consumption forindividual appliances…But only 50% of energy providers offer anenergy monitoring devi...
Energy provider websites provide some    information on the smart meter roll out…                           !But there is ...
Calls to customer services team paint aworrying picture…  “It’s all a bit sketchy at the moment” “I’m not sure if you have...
It’s time for a new approach
The smart meter rollout presents the perfect    opportunity…
…for energy providers to find a new,    purpose-driven way of engagingconsumers in their bid to become energy             ...
It’s time for smart meters to get smarter
and provideconsumers  with the appliance level data they need                to save              energy and              ...
Download the full report at:http://www.navetas.com/corporate/     pressreleases/energyaudit      Or follow us @NavetasUK  ...
Navetas Energy Management: Time for smarter thinking
Navetas Energy Management: Time for smarter thinking
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Navetas Energy Management: Time for smarter thinking

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Navetas Energy Management study shows energy providers are falling short on meeting customer expectations on energy efficiency and smart meters.

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Navetas Energy Management: Time for smarter thinking

  1. 1. Time for Smarter Thinking? New study shows energy providers are falling short on meeting customer expectations on energy efficiency and smart metersSeptember 2011
  2. 2. Consumer confidence inenergy providers isat an all time low… …and energy prices are at an all time high
  3. 3. 97% of consumers want to reduce theirenergy consumption88% want to better understand how theyare using energy…… and want this data at an appliance level!
  4. 4. 53m smart meter rollout is already underway ! Every home in the UK will get one by 2019 ! But what’s in it for the consumer? !
  5. 5. The UK’s energy providers are painting aconfusing landscape for consumers……leaving them to navigate a minefield ofenergy efficiency products and services Loft insulation – energy monitors –iPhone apps – fixed pricing – switching – energy saving plans – solar panels – boiler care!
  6. 6. Consumers want energy consumption forindividual appliances…But only 50% of energy providers offer anenergy monitoring deviceAnd none can provide data on individualappliances from a single point in the home
  7. 7. Energy provider websites provide some information on the smart meter roll out… !But there is little evidence of any tangible benefits !
  8. 8. Calls to customer services team paint aworrying picture… “It’s all a bit sketchy at the moment” “I’m not sure if you have to pay for the smart meter”
  9. 9. It’s time for a new approach
  10. 10. The smart meter rollout presents the perfect opportunity…
  11. 11. …for energy providers to find a new, purpose-driven way of engagingconsumers in their bid to become energy efficient
  12. 12. It’s time for smart meters to get smarter
  13. 13. and provideconsumers with the appliance level data they need to save energy and money
  14. 14. Download the full report at:http://www.navetas.com/corporate/ pressreleases/energyaudit Or follow us @NavetasUK ! ! ! !

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