Wayne Woodfield: Maximising Te Puna Value
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Wayne Woodfield: Maximising Te Puna Value

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Wayne Woodfield: Maximising Te Puna Value Wayne Woodfield: Maximising Te Puna Value Presentation Transcript

  •  
  • Business Capability 2
  • Business Capability 2
  • Business Capability Evolves
  • Business Capability Electronic Birth Register Register Birth Registrars Parents Citizenship People Process Info. Systems
  • A Business Capability is the collaboration of 4 components People in roles Performing business processes Using business systems To exchange and transform business information 4a People Process Systems Info. In order to deliver Business Services
  • Te Puna Business Capabilities
  • Te Puna Business Capabilities Support NZ Libraries Bibliographic Information Provisioning Interlibrary Loan Administration Library Support & Engagement New Zealand Library TP Search Services TP Cataloguing Services TP Interloan Services Support Services Brokering Services Orgs & Public School Library Search Cataloguing Search
  • Provide Bibliographic Information comprises Voyager – NUC etc Client Apps WorldCat Web Apps Osmosis Create Bib Data Search/Edit Bib Data Supply Bib Data Maintain Bib Data Record Holdings Maintain Holdings SD&S Staff OCLC Help Desk Bib Descriptions Library Holdings Authorities People Process Info. Systems
  • Te Puna Service Delivery 5a New Zealand Library Orgs & Public School Library TP Search TP Cataloguing Holdings Maint Bib Data Support Requests Search/Copy Search Help Desk Support Holdings Maint Holdings Updates Bib Data TP Subscriber Services TP Related Services NZ Libraries Cat SchoolsCat Support NZ Libraries Bibliographic Info Provisioning NUC WorldCat Support Consults Sync TP Help Desk Osmosis
  • InterLibrary Loan Administration VDX IBS Directory of NZ Libs WorldCat Registry Borrow Item Reconcile Charges Admin Invoicing Admin Payments Finance staff SD&S Staff Bib Descriptions Library Holdings Charge Schedules Loan Requests Library Details People Process Info. Systems
  • Full Te Puna Business Model
  • PARTNERSHIP 6 Revenues flow through but costs are subsidized Contracted Suppliers Libraries Others Suppliers Return Contribution NLNZ Bibliographic data Item descriptions New item information Industry position Relationships Revenue Bibliographic data Contracted services Support Revenue Market share/positioning Industry knowledge Bibliographic data Holdings Info & visibility Industry contacts Industry knowledge Revenue Fulfilling crown outcomes Bibliographic data Holdings Revenue Participation Bibliographic data Holdings Infrastructure Services Support & Training Leadership
    • New Zealand library resources are visible, usable and attractive to New Zealanders and the rest of the world.
    Partnership is reflected in TP Vision Te Puna Vision Te Puna Mission Through the collaborative efforts of New Zealand libraries, Te Puna provides accurate, adaptive, responsive, robust and cost effective systems, to support acquisitions, cataloguing, resource sharing and discovery, delivering timely services to our New Zealand customers. New Zealand library resources Through the collaborative efforts of New Zealand libraries
  • The Te Puna Business Model is a Partnership To maximise its value we all have a role to play Given
  • Challenges and Interventions
  • Investment Logic Map Improved discovery of NZ material from anywhere in the world 15% Improve participation and commitment of all libraries to meeting Te Puna’s goals 35% Exploit new technology to improve business practices and expand service offering 50% Improve the timeliness and quality of records for NZ material provided nationally and internationally 15% 2. Streamline workflows, processes and systems to enable identification of up-to-date holdings in real time 3. Expand availability of Te Puna’s metadata 4. NZ National Library able to replace records of NZ material in international catalogues (OCLC) Improved access to a much wider amount of material at a local level 40% A quality record for NZ material is not always available so people can’t see what’s available 25% Reduced duplication and waste of library services effort 45% 1. Improve Te Puna’s Partnership model through education, communication, formal agreement & reporting Enhance current or buy new software (tbc) Key Performance Indicators Reduced duplication and waste of library services effort (45%) KPI 1: Reduced duplication of original cataloguing of NZ material KPI 2: Reduced number of requests that cannot be supplied due to incorrect holding information Improved access to a much wider amount of material at a local level (40%) KPI 1: Increased lending of material not held locally at own institution KPI 2: Increased amount of digital material accessed Improved location of NZ material from anywhere in the world (15%) KPI 1: Increased number of international ‘click-throughs’ to NZ libraries KPI 2: Increased interloans of NZ material overseas BENEFITS PROBLEM SOLUTION Changes (Capital) Assets needed Not everything is catalogued or recorded properly in Te Puna, preventing people finding the ‘best fit' material 35% Libraries are under increasing cost pressures resulting in demand for better value from Te Puna 40% 5. Get record creation for NZ material to market more quickly and utilise metadata through the whole publishing chain 6. Expand Te Puna standards to meet specialised needs 1 Te Puna is the central database of collection materials and interloan support system used by 97% of NZ Libraries Libraries are under increasing cost pressures resulting in demand for better value from Te Puna 40% Not everything is catalogued or recorded properly in Te Puna, preventing people finding the ‘best fit‘ 35% Exploit new technology to improve business practices and expand service offerings 50% Improve participation and commitment of all libraries to meeting Te Puna’s goals 35% Version 2.0 Original ILM Workshop 28/01/10 Template Version 3.5 Last Modified 11/05/10 By Karen Tregaskis Facilitator Karen Tregaskis Investor Sue Sutherland & Janet Copsey INTERVENTIONS High Level
  • There are Short to Medium Term Challenges Challenges Metadata Creation & Access Additional Services Data Steward-ship Maintain Holdings Metadata Sharing & Reuse
  • There are Longer Term Challenges Challenges Evolving Library Focus Role of the NUC Digital Content Info Provision-ing Enabling Discovery
  • That can be addressed by streamlining the Status Quo model
      • Leadership role
      • Early metadata availability
      • Fix Batch Load
      • SchoolsCat
      • Short Bib record availability
    In the Short Term Operational Strategic SHORT MEDIUM LONG People Process Systems Information
  • And in the Short to Medium Term
      • Leadership role
      • Data stewardship role
      • Data stewardship processes
      • Two metadata exchange technology
      • NUC record update notification
      • Data stewardship tools
      • Enhanced metadata
      • Social tags
      • Improved vendor records
    Operational Strategic SHORT MEDIUM LONG People Process Systems Information
  • Implementing these requires the participation of all partners PARTNERSHIP Return Contribution Libraries NLNZ Partners Suppliers
  • Streamlined Status Quo Preferred Operational Strategic SHORT MEDIUM LONG NUC and/or WorldCat ?
  • Te Puna Service Delivery 5a New Zealand Library Orgs & Public School Library TP Search TP Cataloguing Holdings Maint Bib Data Support Requests Search/Copy Search Help Desk Support Holdings Maint Holdings Updates Bib Data TP Subscriber Services TP Related Services Support NZ Libraries Bibliographic Info Provisioning NUC WorldCat Support Consults Sync TP Help Desk Osmosis NZ Libraries Cat SchoolsCat
  • Longer Term Issues Need Strategic Consideration Short to Medium Lays Foundation Metadata quality, timeliness & breadth Enhanced metadata Cataloguing standards Data stewardship And Partnership Participation and Leadership Operational Strategic SHORT MEDIUM LONG
  • The Te Puna Business Model is a Partnership We all have a role to play to maximise its future value Ask not what your National Library can do for you................. Ask what we can all do for the Libraries of New Zealand !