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Week 4 International Management - Managing Across Cultures
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Week 4 International Management - Managing Across Cultures

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  • 1. MGF3681: International Management Week 4: Cross Cultural Communicationwww.monash.edu.au
  • 2. Get excited for……Kendall Herbert– PhD Student (B.Bus (Hons))– Teaches IB– Nathan thinks she is awesome so you should too www.monash.edu.au 2
  • 3. Assignment 1• Cross-Cultural Communication• Due week 6 on the Friday 5pm - Moodle• Worth 40%• 2,500 – 3,000 words• 15 Journal Articles• Harvard Referencing• THIS WEEK MAY BE IMPORTANT….. www.monash.edu.au 3
  • 4. Week 3 Lecture(yep Nathan made a mistake last week….)• Explain how culture affects the communication process. In your answer you should identify each step of the communication process and the impact of culture on each step.• Using Hall (1976), as reference, analyse the difference between explicit and implicit communication.• Identify and describe three (3) verbal communication styles.• What is non-verbal communication and describe four (4) types of non-verbal communication.• How does one effectively communication across cultures? www.monash.edu.au 4
  • 5. Welcome back Tonga!• In groups choose a country (even no of groups)• What are their ‘quirks’ in cross cultural communication – Verbal and Non Verbal styles > High and Low Context > Silence > Communication style (elaborate, succinct etc) > Chronemics (relationship to time) > Oculesics (eye contact) > Proxemics (interpersonal space) www.monash.edu.au 5
  • 6. Welcome back Tonga!• Now you have a business deal to do• You are two universities looking to create a strategic partnership• How you do this deal is up to your culture• Nathan is all for different languages and interpreters! www.monash.edu.au 6
  • 7. Moshi MoshiMcFarlin and Sweeney, International Managementpage 219 www.monash.edu.au 7
  • 8. Week 4 Lecture(see the mistake now….)• Explain the terms cultural convergence and cultural divergence? Do you think cultures are becoming increasingly similar? If so, why? If not, why not?• Define the term national context. Provide examples of social institutions to support your answer.• Social institutions can influence organisations through coercive, mimetic, and normative isomorphism. Define these concepts, and provide examples to demonstrate how they work.• When managing globally, what are the four (4) key types of managerial predispositions that international management can utilise? www.monash.edu.au 8

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