International ManagementRyan and Nathan’s guide to better exam prep**results may varyWeek 1 – The Challenge of International Management1. Identify the key issues that differentiate international management frominternational business.2. Discuss the importance of international management in today’s global organisations.3. Compare and contrast international and domestic organisations.4. Discuss the contingency role of the international manager.5. What is meant by the terms Parochialism and Ethnocentrism.Week 2 – The Role of Culture1. Define culture. What are cultural values, beliefs and norms? Provide examples.2. What are Hofstede’s five (5) cultural dimensions? Provide examples to demonstrate.3. What are Trompanaar’s cultural dimensions? Provide examples to demonstrate.Week 3 – Managing Across Cultures1. Explain the terms cultural convergence and cultural divergence? Do you thinkcultures are becoming increasingly similar? If so, why? If not, why not?2. Define the term national context. Provide examples of social institutions to supportyour answer.3. Social institutions can influence organisations through coercive, mimetic, andnormative isomorphism. Define these concepts, and provide examples todemonstrate how they work.4. When managing globally, what are the four (4) key types of managerialpredispositions that international management can utilise?Week 4 – Cross-Cultural Communication1. Explain how culture affects the communication process. In your answer you shouldidentify each step of the communication process and the impact of culture on eachstep.2. Using Hall (1976), as reference, analyse the difference between explicit and implicitcommunication.3. Identify and describe three (3) verbal communication styles.4. What is non-verbal communication and describe four (4) types of non-verbalcommunication.5. How does one effectively communication across cultures?Week 5 – Conflict and Negotiation1. Define each of the five (5) conflict management styles.2. Identify and briefly describe the six (6) steps in the international negotiationprocess.3. Explain four (4) ways in which cultural differences can affect the key negotiatingprocesses.
4. Define five (5) of the seven personal characteristics needed to be a successfulinternational negotiator.Week 6 – Organisational Structure and Control1. Contrast foreign, minireplica and transnational subsidiaries.2. Define Global Product and Global Area structures and give an example of when anorganisation would use each one.3. What is an export department? What is an international division? What are theadvantages in having an international division?4. Describe, using examples, of how a matrix structure works in an internationalorganisation.5. Evaluate the arguments in the centralisation / decentralisation debate.Week 7 – Motivating Across Cultures1. What are the four components of the Basic Work Motivational Process? Provide anexample of how cultural differences can influence each of these.2. Explain Expectancy Theory of motivation. Using one or more of Hofstede’sdimensions, discuss the influence of cultural differences have on this process.3. Explain Equity Theory of motivation. Using one or more of Hofstede’s dimensions,discuss the influence of cultural differences have on this process.4. Explain Goal-Setting Theory of motivation. Using one or more of Hofstede’sdimensions, discuss the influence of cultural differences have on this process.Week 8 – Leadership Across Cultures1. In a high power distance, high uncertainty avoidance culture, which leadership styleis most applicable and why.2. Identify and differentiate three (3) different implicit leadership styles.3. How can House’s Path Goal Theory be used in international management.4. Identify four (4) positive and four (4) negative leadership traits identified from theGLOBE study.Week 9 – International Human Resource Management1. Define Parent-country nationals, Host-country nationals, Third country nations, andFlexpatriates.2. What are the advantages and disadvantages of using expatriates on internationalassignments? Consider issues regarding repatriation.3. What are the strengths and weaknesses of Ethnocentric, Regiocentric, Polycentic,and Geocentric IHRM orientation?Week 10 – Managing International Teams1. Explain the difference between transnational teams, representative teams,subsidiary teams, and global virtual teams.2. What are the advantages of using international teams in multinational organisation?3. What are the disadvantages of using international teams in multinationalorganisation?
4. Using Hofstede’s cultural dimensions, explain issues which arise in the start-up,development, cohesion, and maturity stages of group development.Week 11 – Ethics and Social Responsibility1. Identify and discuss five (5) ethical issues identified in international management.Provide examples to support your answers.2. Identify and discuss the six (6) basic ethical languages identified by Donaldson(1992).3. Critically evaluate the views of ethical relativism and ethical universalism. Provideexamples to support your arguments.4. List the five (5) economic and five (5) legal components of CSR.5. Explain the five (5) stages of moral development, giving examples for each.