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The Future of UX

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As the physical world and the digital world converge, what does the future of designing software products look like? This talk outlines three major eras of user experience; UX 1.0 in the era of …

As the physical world and the digital world converge, what does the future of designing software products look like? This talk outlines three major eras of user experience; UX 1.0 in the era of personal computing, UX 2.0 in the era of cloud and multiscreen, and UX 3.0 in the future we are moving towards of connected devices and internet of things.


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  • 1. THE FUTURE OF UX for Software N Y C G I R L G E E K D I N N E R @nataliehollier #FutureUX
  • 2. What is User Experience? 2 @nataliehollier #FutureUX
  • 3. UX IS NOT UI 3 @nataliehollier #FutureUX
  • 4. 4 PC’S - UX 1.0 4 type @nataliehollier #FutureUX desktop computer single device specialized physical hardware click
  • 5. 5 CLOUD - UX 2.0 5 touch @nataliehollier #FutureUX laptop computer multi-screen direct interaction with device voice command phone tablet gesture
  • 6. 6 IOT - UX 3.0 6 3D motion @nataliehollier #FutureUX watch multi-device natural human interaction with world biometric sensorsglasseswristband natural speech thermostatcar … everything & anything! thought! (brain waves)
  • 7. What does it mean? 7 @nataliehollier #FutureUX
  • 8. These are not separate trends or technologies. 8 INTERNET OF THINGS CLOUD WEARABLE TECH CONNECTED DEVICES It is the convergence of computers, software & physical objects - the convergence of the digital world & the real world. N-SCREEN BIG DATA AUGMENTED REALITY SMART HOME ANALYTICS
  • 9. OUR OPPORTUNITY IS… 9 To design natural, meaningful, and human interactions with technology that are as immersive as the world around us.
  • 10. OUR CHALLENGE WILL BE… 10 To wipe the slate clean and design with a green-field mindset rather than drag legacy UX from past technical constraints into the future.
  • 11. THE FUTURE OF UX 11 @nataliehollier #FutureUX …is in your hands
  • 12. THANK YOU • Computer by Daniel Abril • Computer Keyboard by Andrew Forrester • Mouse by Camila Bertoco • Laptop by Edward Boatman • Smartphone by George Agpoon • Tablet by Pham Thi Dieu Linh • Touch by Michele Zamparo • Two Finger Tap by Scott Lewis • Dialog by DEADTYPE • Wearable Technology by Yellow Chip • Dial by David Hayes • Car by Johan Victor Nilsson • Golf by Juan Pablo Bravo • Heartbeat by Brandosaurus ! ! ! • Glasses by Chinmay Kulkani • Watch by Edward Boatman • Cloud by Pieter J. Smits • Cloud by Abraham • Mobile Analytics by Roman Kobvasyuk • Augmented Reality by Benni • Google Glass by Luis Prado • Wearable Technology by Duke Innovation Co-lab • Map Marker by Venkatesh Aiyulu • Washing Machine by Matthijs de block • Router by Joe Harrison • Internet by Steve Boak • Display Device by Daniel Rabjerg @nataliehollier #FutureUX Icons from the Noun Project (creative commons attribution)