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Workshop on managerial effectiveness
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Workshop on managerial effectiveness

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  • 1. Workshop on Managerial Effectiveness Towards framing the Content and Context : Our approach Enterprise unlimited
  • 2. “O ARJUNA, DO NOT YIELD TO THIS DEGRADING IMPOTENCE. IT DOES NOT BECOME YOU.GIVE UP SUCH PETTY WEAKNESS OF HEART AND MIND AND ARISE, O CHASTISER OF THE ENEMY” THE BHAGWAD GITA----on Krishna telling Arjuna to be more proactive and effective Enterprise unlimited
  • 3. WHAT IS A MANAGER EXPECTED TO DO? Enterprise unlimited
  • 4. WHAT ARE THE REASONS FOR MANAGERIAL INEFFECTIVENESS? ( there could be more---) Enterprise unlimited
  • 5. Indices of productivity • • • • • • • • • • • • • • The organization may look at--Building trust Degree of rapport with employees Empowerment- freedom of action Elimination of wasteful activity Building loyalty Self regulation, variety and challenge Involvement in planning and decision making Objective job performance standards Healthy work environment QWL Salary/incentive schemes Subordinate development Knowledge sharing Enterprise unlimited
  • 6. IS A HAPPY EMPLOYEE A PRODUCTIVE EMPLOYEE?? Enterprise unlimited
  • 7. What is the linkage between managerial effectiveness and turnover? What is the linkage between employee productivity and turnover? Enterprise unlimited
  • 8. Proposed Framework Enterprise unlimited
  • 9. Managerial Competencies Desired • Achievement Orientation – Performance – Results – Goal Clarity • Interpersonal Effectiveness – Team Building & team Handling/ Team Effectiveness – Internal Customer satisfaction – Emotional Intelligence • Quality orientation – – – – Response time/ Downtime Technical Support Customer Satisfaction Minimization of error through success orientation Enterprise unlimited
  • 10. Contd--• Communication – – – – • Grievance handling Transparency/ Openness Feedback & Action on feedback Reward & Recognition Leadership – – – – – – Problem Solving Decision Making Planning & Organizing Creative thinking Influencing/ Persuasiveness Subordinate Development Enterprise unlimited
  • 11. Pedagogy being adopted to enhance Effectiveness • • • • • • • • Role plays Case study Psychometric tests Value based tests Management games Self awareness exercises Questionnaires Interactive sessions Outcome Productivity will be enhanced to 25- 30 % * Conditions apply Enterprise unlimited
  • 12. Impact on Managerial Effectiveness/Turnover • Managerial Effectiveness is likely to increase by 25-30% as a result of certain behavioral changes consequent upon training imparted. This is directly linked to their productivity. • Employee turnover is likely to decrease by 1015% as a result of enhanced managerial effectiveness in the next six months. • Subsequent follow ups will be required on a quarterly basis by the training team to monitor effectiveness.
  • 13. Assumptions • Hiring is as per laid down procedures • The managers have already reached a certain level of effectiveness which would be the take off point for training. • Employee turnover will be minimized only over an extended period of time. • All operational processes are time tested. • The training team will be given opportunities to interact with employees prior to the start of training.
  • 14. Critical Success Factors • A high Level of Commitment on the part of the Top Management • An understanding of the fact that trainers are facilitators. Ultimately, the organization, as beneficiaries will need to follow up on lessons that emerge from the two day session.
  • 15. Thank You Enterprise unlimited

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