25 Working Days

Program
Soft skills- The key to employment
Performance as a manager-leader
Performance as a team member
Task performance
Importanc...
Importance of Soft skills
Could make the difference between getting hired and fired
Policy formulation and implementation
...
Importance of Soft skills
73 % of a Manager’s time is spend on communication
Efficiency and success in the organization
Li...
Soft skills aid in . . .
Problem solving
Communication
Working with others
Creativity
Working under pressure
4 Days

Communication skills
Oral communication
Written
communication
Listening skills
Interpersonal /
Intrapersonal
commu...
2 Days

Presentation skills
Preparation for a presentation
Do’s and don'ts for a successful presentation
Action plan for a...
3 Days

Leadership
What makes a leader
Concept of leadership
Leadership & human
behavior
Leadership & communication
Leader...
Invest in yourself . . .
Know the four factor theory of leadership
Know yourself
Know others
Know your job
Know your Organ...
5 Days

Team Building
Characteristics of effective
teams
Five factor personality model
Team building blocks
Communication ...
1 Day

Negotiation skills
Why negotiate
Pre- negotiation
Negotiation strategy
Negotiation process
Planning & preparation t...
1 Day

Emotional Intelligence
Brief History
Nature of EI
Importance of EI
The emotional brain
Domains of EI
Cost of emotio...
2 Days

Interview & Group Discussion
Types
Formats
Preparations
Conduct
Follow-up
Ethical guidelines
2 Days

Executive Effectiveness
Goal setting
Time management
Handling stress
Relationship
building
2 Days

Corporate Etiquette
Dining etiquette
Gift giving
Cross cultural communication
Hotel etiquette
1 Day

Personal Grooming
Basic wardrobe
Dressing for
interviews
Friday dressing
Briefcases
Women executives
Personal groom...
2 Day

Finance for non-finance managers
Why finance matters
Analyzing income statements, balance sheets
and cash flow stat...
Always Remember . . .
The Six most important words “I ADMIT I MADE A MISTAKE”
The five most important words “YOU DID A GOO...
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Module on Soft Skills for Executives

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Module on Soft Skills for Executives

  1. 1. 25 Working Days Program
  2. 2. Soft skills- The key to employment Performance as a manager-leader Performance as a team member Task performance Importance of illustrative soft skills : Work ethics Courtesy Teamwork Self – discipline & self – confidence Conformity to prevailing norms Language proficiency
  3. 3. Importance of Soft skills Could make the difference between getting hired and fired Policy formulation and implementation Size of business Coping with competition Harmonious relations Motivation Image building Personality development Career Enhancement
  4. 4. Importance of Soft skills 73 % of a Manager’s time is spend on communication Efficiency and success in the organization Liaison Salesmanship Training and development Bridging gap between planning and execution Greater exposure to new ideas - broader understanding of world affairs Helps to boost employee morale Overall self development
  5. 5. Soft skills aid in . . . Problem solving Communication Working with others Creativity Working under pressure
  6. 6. 4 Days Communication skills Oral communication Written communication Listening skills Interpersonal / Intrapersonal communication Telephone etiquette
  7. 7. 2 Days Presentation skills Preparation for a presentation Do’s and don'ts for a successful presentation Action plan for a presentation Feedback and advice Practicing for presentation Presentation skills Review of visuals Building a rapport with audience The “tell ’em” technique Overcoming stress in public speaking
  8. 8. 3 Days Leadership What makes a leader Concept of leadership Leadership & human behavior Leadership & communication Leadership & motivation Leadership & time management Leadership & change Brings out the leader in you Case studies
  9. 9. Invest in yourself . . . Know the four factor theory of leadership Know yourself Know others Know your job Know your Organization Do provide directions Do implement Do motivate
  10. 10. 5 Days Team Building Characteristics of effective teams Five factor personality model Team building blocks Communication within informal workgroups Self managing teams Being an effective and valuable team leader Ensuring effectiveness / performance of teams
  11. 11. 1 Day Negotiation skills Why negotiate Pre- negotiation Negotiation strategy Negotiation process Planning & preparation tools Negotiation review & continuous improvement Conflict negotiation “We have no choice but to negotiate in the business scenario, we can only decide how well we want to negotiate. & emerge as WINNERS ”
  12. 12. 1 Day Emotional Intelligence Brief History Nature of EI Importance of EI The emotional brain Domains of EI Cost of emotional illiteracy EI-the dark side
  13. 13. 2 Days Interview & Group Discussion Types Formats Preparations Conduct Follow-up Ethical guidelines
  14. 14. 2 Days Executive Effectiveness Goal setting Time management Handling stress Relationship building
  15. 15. 2 Days Corporate Etiquette Dining etiquette Gift giving Cross cultural communication Hotel etiquette
  16. 16. 1 Day Personal Grooming Basic wardrobe Dressing for interviews Friday dressing Briefcases Women executives Personal grooming
  17. 17. 2 Day Finance for non-finance managers Why finance matters Analyzing income statements, balance sheets and cash flow statements Establishing and managing realistic operational budgets Selecting the most profitable projects or activities Importance of depreciation & amortization Managing a profit / cost centre Budgeting
  18. 18. Always Remember . . . The Six most important words “I ADMIT I MADE A MISTAKE” The five most important words “YOU DID A GOOD JOB” The four most important words “WHAT IS YOUR OPINION” The three most important words “IF YOU PLEASE” The two most important words “THANK YOU” The least important word “I”
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