A VIRTUAL ASSISTANT
GUIDE
Do you need one? And how they can help your
business grow.
YOU AND YOUR BUSINESS
Happy
Customers &
Keeping them
Happy
Collecting
Payment
Paying
bills/expenses
Keeping up
with invent...
We all dreamt of running away to join the circus
someday, but we wanted to do it for fun…
Not Stress
You have a business and it’s
going great...except you are
getting tired of Juggling.
This is when you can take a
step back...
WHAT TO OUTSOURCE
 Data entry
 Online research
 Bookkeeping
 Customer service
 Shipping & Logistics
 Marketing
 Lead generation
 Lead database organization
 E-mail marketing
 Classifieds listing
 Yelp, Yahoo, Google,...
 Blogging
 Social media Networking
 Inbound/Outbound calls
 Transcribe audio or video dialogue
 Promotions
 Event Planning
 Scheduling
 Reservations & Appointments
 Anything that a savvy assistant can do
THE BENEFITS
There are some great benefits when hiring a VA:
 No over head. You can keep running your business out
of you...
It goes without saying that an assistant will help
your business grow.
•We bring invaluable work experience into your busi...
You
Delegate to
Virtual
Assistant
Customer
Service
& Keeping
them Happy
Collect
Payment
Keep track
of
Inventory/S
ervices
...
THE EXPENSE
Virtual Assistant services range from $3/hour to
$30/hr
Why is this affordable to you?
(This chart represents ...
Your employee's 8 hour day can be crunched
into 3-4 hours with a Virtual Assistant.
Remember, with a Virtual Assistant, yo...
DO YOU NEED A VIRTUAL ASSISTANT?
Do you…
…Have more than 10 voicemails waiting to be heard?
…Have e-mails from customers a...
TIPS BEFORE FINDING A VIRTUAL ASSISTANT
If you answered yes to at least 3 of those
questions, it may be a good idea to hir...
WHERE CAN I FIND A VIRTUAL ASSISTANT
There are several Virtual Assistants listed throughout the internet. The
best way is ...
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A Virtual Assistant Guide

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Virtual Assistants make great partners. See how beneficial and inexpensive it is to contract help.

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A Virtual Assistant Guide

  1. 1. A VIRTUAL ASSISTANT GUIDE Do you need one? And how they can help your business grow.
  2. 2. YOU AND YOUR BUSINESS Happy Customers & Keeping them Happy Collecting Payment Paying bills/expenses Keeping up with inventory or excellent services Running a successful/ balanced business
  3. 3. We all dreamt of running away to join the circus someday, but we wanted to do it for fun… Not Stress
  4. 4. You have a business and it’s going great...except you are getting tired of Juggling. This is when you can take a step back and take note on what you are able to out- source.
  5. 5. WHAT TO OUTSOURCE  Data entry  Online research  Bookkeeping  Customer service  Shipping & Logistics
  6. 6.  Marketing  Lead generation  Lead database organization  E-mail marketing  Classifieds listing  Yelp, Yahoo, Google, Social media listing
  7. 7.  Blogging  Social media Networking  Inbound/Outbound calls  Transcribe audio or video dialogue
  8. 8.  Promotions  Event Planning  Scheduling  Reservations & Appointments  Anything that a savvy assistant can do
  9. 9. THE BENEFITS There are some great benefits when hiring a VA:  No over head. You can keep running your business out of your guest room or garage.  No need for new equipment ie. Computers, phones, printers…  No need to worry about unemployment taxes. Virtual Assistants are contractors, they take care of their own taxes.  VAs bill only for actual time worked, or per project/request.
  10. 10. It goes without saying that an assistant will help your business grow. •We bring invaluable work experience into your business •We understand what it takes to run and operate a business •We have to be organized in order to productively work from home •We take over tasks allowing you to focus on your core- business function •We are marketing geniuses, we think outside the box, if you already have your campaign set-up we help you launch it and
  11. 11. You Delegate to Virtual Assistant Customer Service & Keeping them Happy Collect Payment Keep track of Inventory/S ervices Create new products/ services to sell-Grow Business Paying bills/ expenses Running a successful / Balanced business
  12. 12. THE EXPENSE Virtual Assistant services range from $3/hour to $30/hr Why is this affordable to you? (This chart represents the extreme cases, but you get the point)Cost Comparison Full Time Employee Virtual Assistant Hourly Rate of Pay $20.00 $35.00 Fringe Benefits @ 35% (Health/Dental/Life Insurance, Retirement Plans) $7.00 None Overhead Rate @ 50% (Office Space, Equipment & Office Supply expense, UI Insurance, Worker's Compensation, Overtime Pay, Administration Costs) $10.00 None Total Effective Rate of Pay $37.00 $35.00 Hours Per Year 2080 480 TOTAL Annual Labor Cost $76,960.00 $16,800.00
  13. 13. Your employee's 8 hour day can be crunched into 3-4 hours with a Virtual Assistant. Remember, with a Virtual Assistant, you only pay for the time on task by the minute! No more paying for socializing, hour long lunches or frequent trips to the washroom.
  14. 14. DO YOU NEED A VIRTUAL ASSISTANT? Do you… …Have more than 10 voicemails waiting to be heard? …Have e-mails from customers and leads waiting to be read/replied? …Need more than 24 hours in one day to finish your tasks? …Work through lunch? …See your sales slipping due to lack of customer service? …See your business reach a plateau and can’t help it grow?
  15. 15. TIPS BEFORE FINDING A VIRTUAL ASSISTANT If you answered yes to at least 3 of those questions, it may be a good idea to hire an assistant to help you catch up. Many virtual assistants are available to work from your home office or your location in their area. Make a list of tasks you can outsource. Make a budget, you can break it up per task or per hour. Sort your task list by priority. Make some time to talk to several assistants and review their references.
  16. 16. WHERE CAN I FIND A VIRTUAL ASSISTANT There are several Virtual Assistants listed throughout the internet. The best way is to do a Google Search or browse online classifieds listings such as Craigslist, Oodle or EBay Classifieds. Feel free to call Nancy with Austin’s Virtual Assistant to find out about our rates and availability. 512-630-2581|nvaldez@austinsva.com|ww.AustinsVA.com

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