Shifting Sands through Innovation – The Qatar Experience (Karen Joc)


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Shifting Sands through Innovation – The Qatar Experience.

Karen Joc
Business Development Manager,
Softlink Australia

The Weill Cornell Medical College in Qatar (WCMC-Q) is a joint venture between Cornell University and the Qatar Foundation for Education, Science and Community Development. The Foundation’s premiere project is Education City, a multi-institutional campus which aims for progressive education, state of the art technology and cutting edge research. WCMC-Q is part of Cornell University, and the first American medical school to offers an American MD outside of the US. The college is housed in a state of the art facility which opened in 2002 and the college’s mission promotes the development and use of technology in this deliberately digital environment. WCMC-Q’s Distributed eLibrary directive is to provide both services and resources beyond the confines of the traditional library space and plays an integral role in contributing to the college’s mission.

This address will outline the experience, opportunities and the challenges of working as a medical librarian from within this deliberately digital environment. Some areas of discussion will include: the challenges of a start up environment; living and working in a developing country; idiosyncrasies of a diverse student population; the impact of the technological drive of the college on library services; librarian class attendance, clinical librarianship and outreach from beyond the library’s walls; the realities of virtual reference, roving reference, chat and IM and the role librarians play in curriculum integration and evidence based medicine.

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  • Shifting Sands through Innovation – The Qatar Experience (Karen Joc)

    1. 1. NSW Health Librarians Forum <ul><li>Shifting Sands Through Innovation: the Qatar Experience . </li></ul><ul><li>Karen Joc </li></ul><ul><li>Business Development Manager </li></ul><ul><li>Softl i nk Australia </li></ul>
    2. 2. Digital Resources/Reference Librarian (The American University in Cairo ) <ul><li>Wednesday, May 30th, 2007 </li></ul><ul><li>Digital Resources/Reference Librarian </li></ul><ul><li>The American University in Cairo (AUC) seeks a dynamic, experienced Digital Resources/Reference Librarian. The successful candidate will be responsible for coordinating the management of the Library’s digital/electronic resources. Specific duties include the coordination of a project to populate and implement a new electronic resources management system. He/she will also function as a member of the Reference Team as well as have some responsibilities for staff training and other duties as assigned including collection development. </li></ul><ul><li>more…) </li></ul><ul><li>Posted in Reference , Middle East , Electronic Resources Management , Digital Services Librarian , Middle East, United Arab Emirates , Library, Academic </li></ul>Source:
    3. 3. Supervisor - Learning Resources Services (Higher Colleges of Technology (HCT) United Arab Emirates) Monday, October 13th, 2007 Supervisor - Learning Resources Services (Higher Colleges of Technology (HCT) United Arab Emirates) This key position supervises the technical services department, coordinates system library policy and manages the III integrated library system to its maximum potential. The Higher Colleges of Technology (HCT) is a system of 14 colleges in 7 centres in the United Arab Emirates one of the most progressive and modern countries in the Middle East. We are the leading institution in the region and promote innovation in the development and delivery of all educational programs. (more…) Posted in Technical Services , Systems , Administration , Middle East , Acquisitions , Middle East, United Arab Emirates Source:
    4. 4. Reference Librarian (3n.o’s) US$48,000 plus Full Expatriate Package <ul><li>An innovative and pioneering project, started jointly by an international medical college in the United States of America and the Qatari government will begin offering a six year Doctor of Medicine Degree. This will be the first American University to offer a degree of this type in a foreign country. The Qatar campus will adopt the same curriculum as used in the United States. The Reference Librarian will be responsible for general reference service; assisting patrons in the use of electronic reference resources; presenting lectures and bibliographic instruction as part of the User Education Program; recommending additions to the library’s collections, both reference and general; maintaining records of reference activities for reports, etc.; and, participating in programmatic elements of the National Library of Medicine’s NN/LM (National Network of Libraries of Medicine.) Participates in general Orientation activities. May elect to participate in other library functions such as the teaching portions of the User Education Program and other functions as they may become available. Participation on committees, teams, task forces, and involvement in special projects is expected as deemed necessary or assigned by the supervisor, Director or Associate Director of the Library. Must be flexible regarding hours, which may be altered occasionally as the need arises. Applicants should possess a Masters degree in library and/or Information science from an accredited institution and an understanding of general library procedures; excellent oral and written communication skills; should have the ability to organize, prioritize, and be detail oriented, as well as the ability to work with a diverse clientele. </li></ul>
    5. 5. 3 Most Common Questions <ul><li>Did I have to cover? </li></ul><ul><li>Could you drive? </li></ul><ul><li>Could you drink? </li></ul>
    6. 8. The Ruling Family <ul><li>The Al Thani family have been in the region since the 18 th Century. </li></ul><ul><ul><li>The Emir was appointed on 27 th June 1995 . </li></ul></ul><ul><ul><li>Heir Apparent </li></ul></ul><ul><ul><li>Sheikh Tamin Bin Hamad Al Thani </li></ul></ul><ul><ul><li>Prime Minister </li></ul></ul><ul><ul><li>Sheikh Hamad bin Jassim Bin Jaber Al Thani </li></ul></ul>
    7. 9. Qatar University <ul><li>College of Education by a decree from the Emir of Qatar in 1973. </li></ul><ul><li>become the University of Qatar in 1977. </li></ul><ul><li>As of 2005 there are 5 colleges: </li></ul><ul><ul><li>College of Education, </li></ul></ul><ul><ul><li>College of Arts and Sciences </li></ul></ul><ul><ul><li>College of Shariaa and Islamic Studies </li></ul></ul><ul><ul><li>College of Engineering </li></ul></ul><ul><ul><li>College of Law and College of Business & Economics </li></ul></ul>
    8. 10. 1 st Lady of Qatar <ul><li>Official Website : </li></ul><ul><li> </li></ul><ul><li>Catchphrase: </li></ul><ul><li>“ today we plant </li></ul><ul><li>Seeds tomorrow we build </li></ul><ul><li>Frontiers” </li></ul>
    9. 11. Education City <ul><li>Qatar Foundations Premier project </li></ul><ul><li>A multi Institutional campus for education, research and technology </li></ul><ul><li>Its goal is to prepare graduates to take on leadership roles in key professions </li></ul><ul><li>5 leading US universities </li></ul><ul><li>Qatar Academy </li></ul><ul><li>Al Jazerra Children’s Channel </li></ul><ul><li>Learning Centre </li></ul><ul><li>Academic Bridge Program </li></ul>
    10. 12. The Universities <ul><li>Carnegie Mellon Qatar </li></ul><ul><ul><li>Undergraduate degrees in: </li></ul></ul><ul><ul><li>Business </li></ul></ul><ul><ul><li>Computer science </li></ul></ul><ul><li>Texas A & M University Qatar </li></ul><ul><li>Undergraduate degrees in: </li></ul><ul><li>Chemical Engineering </li></ul><ul><li>Electrical Engineering </li></ul><ul><li>Mechanical Engineering </li></ul><ul><li>Petroleum Engineering </li></ul>
    11. 13. The Universities <ul><li>Virginia Commonwealth University School of the Arts in Qatar </li></ul><ul><li>Offer courses in: </li></ul><ul><li>Art Foundation Program Courses General Education, Electives and VCUQ-wide Courses Fashion Design Courses Graphic Design Courses Interior Design Courses </li></ul><ul><li>Georgetown University School of Foreign Service in Qatar </li></ul><ul><ul><li>Degrees in </li></ul></ul><ul><ul><li>Liberal Arts and Science </li></ul></ul>
    12. 14. WCMC-Q <ul><li>Established in 2001 </li></ul><ul><li>Joint Venture of Cornell University and the Qatar Foundation </li></ul><ul><li>1st intake of students enrolled in Pre-medical Program in 2002 </li></ul><ul><li>Branch of Weill Medical College in NY </li></ul><ul><li>1st time a US Medical degree has been offered outside the US </li></ul><ul><li>WCMC-Q must provide equivalent medical degree standards to that of their NY counterparts </li></ul><ul><li>First coeducational as well as medical university in Qatar </li></ul>
    13. 15. WCMC-Q’ Building
    14. 16. Facilities
    15. 17. Facilities
    16. 18. Faculty <ul><li>Number of Faculty based in Doha </li></ul><ul><ul><li>Pre-medical 28 </li></ul></ul><ul><ul><li>Medical 32 </li></ul></ul><ul><ul><li>Medical – voluntary 95 </li></ul></ul>
    17. 19. Pre-Medical Students <ul><li>Enrollment for 2006 - 2007 </li></ul><ul><ul><li>2nd Year Pre-medical 35 </li></ul></ul><ul><ul><li>1st Year Pre-medical 61 </li></ul></ul><ul><ul><li>Foundation 18 </li></ul></ul>
    18. 20. Medical Students <ul><li>Enrollment for 2006 - 2007 </li></ul><ul><li>Class of 2008 (4th Year Medical) 16 </li></ul><ul><li>Class of 2009 (3rd Year Medical) 17 </li></ul><ul><li>Class of 2010 (2nd Year Medical) 27 </li></ul><ul><li>Class of 2011 (1st Year Medical) 30 </li></ul>
    19. 21. Medical Curriculum
    20. 22. Clerkships
    21. 23. Challenges of a Start Up <ul><li>No local support </li></ul><ul><li>Forming, Norming, Storming Performing </li></ul><ul><li>So many different backgrounds and ideas </li></ul><ul><li>Few had medical experience </li></ul><ul><li>The infrastructure was not in place </li></ul><ul><li>MacIntosh Environment </li></ul><ul><li>Developing Country </li></ul><ul><li>You didn’t perform the job you were hired to do </li></ul>
    22. 24. About D e Lib <ul><li>Mission </li></ul><ul><li>The Distributed e Library is a catalyst in the interaction between intellect and information for the advancement of medical knowledge and the promotion of excellence in health care </li></ul>
    23. 25. D e Lib - Vision <ul><li>Provide leadership in the establishment of a rich information environment that is service centered, deliberately digital, and collaborative. </li></ul>
    24. 26. D e Lib Values <ul><ul><ul><ul><ul><li>Collaboration </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Communication </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Foresight </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Diversity </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Quality </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Support </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Synergy </li></ul></ul></ul></ul></ul>
    25. 27. D e lib Organisational Structure Library Director Associate Library Director Acquisitions coordinator Manger, Information Services 6 Reference Librarians 2 Information and Reference Technicians 1 Information and Reference Assistant Manager, System Administration E-Resources Librarian Systems Librarian Systems Technician
    26. 28. My Role <ul><li>Information Services/Clinical Liaison Librarian </li></ul><ul><li>Clinical Curriculum </li></ul><ul><li>PDAs </li></ul><ul><li>Information Technology </li></ul><ul><li>Reference </li></ul><ul><li>Clinical Outreach </li></ul><ul><li>HMC Liaison </li></ul><ul><li>Coordinator staff development </li></ul><ul><li>and training </li></ul>
    27. 29. Collection & Collaboration Overview <ul><li>147 major research databases for both Medicine and Basic Sciences </li></ul><ul><li>2,600 ebooks </li></ul><ul><li>3,549 e journals </li></ul><ul><li>2,000 books </li></ul><ul><li>$5 Million Budget </li></ul><ul><li>Seamless Resource Linking via Web bridge </li></ul><ul><li>Access to both Cornell Ithaca and New York’s Libraries collections </li></ul><ul><li>70 Public available iMacs </li></ul><ul><li>Catalogue and other core resources are fully accessible via PDAs </li></ul>
    28. 31. Course Support
    29. 34. PDAs <ul><li>Wireless Palm Tungsten C PDAs were given to all Medical Students and Faculty </li></ul><ul><li>Each PDA that was issued at WCMCQ is loaded with a Gold Standard suite. </li></ul><ul><li>New PDAs (Life drives) were issued to the class of 2008 in 2007 to co-incide with their clinical rotations and the Gold Standard for year 3 was adjusted accordingly. </li></ul>
    30. 37. Evidence Based Medicine <ul><li>4 weeks of the curriculum of Medicine Patients and Society 1 (the clinical program) </li></ul><ul><li>Co facilitated by faculty and librarians </li></ul><ul><li>3 or 4 in-class scenarios (facilitated PBL style) </li></ul><ul><li>3 or 4 homework scenarios </li></ul><ul><li>Homework was marked collaboratively by librarians and faculty </li></ul>
    31. 41. Clinical Program <ul><li>MPS 1 & 2 </li></ul><ul><li>Clinical Clerkship </li></ul><ul><li>Preceptors – located at Airport and Westbay </li></ul><ul><li>WCMC-Q Faculty @ HMC </li></ul><ul><li>Workshops were accredited with CME credits </li></ul>
    32. 42. Sidra Medical and Research Center <ul><li>1 st of its kind in the region </li></ul><ul><li>Inextricably linked </li></ul><ul><li>to WCMC-Q and </li></ul><ul><li>HMC </li></ul>
    33. 43. Sidra <ul><li>Model of “one of multiple institutions” </li></ul><ul><li>Part of the new medical zone on the Education City Campus </li></ul>
    34. 44. Sidra <ul><li>7.9 Billion Dollar Endowment from Education City </li></ul><ul><li>Totally Digital </li></ul><ul><li>Staffed by WCMC-Q appointed faculty </li></ul>
    35. 45. <ul><li>382 beds </li></ul><ul><li>Each generously sized with </li></ul><ul><li>3 zones to accommodate the </li></ul><ul><li>patients family/an area for </li></ul><ul><li>nurses/medical staff </li></ul>
    36. 46. Visitors to WCMC-Q
    37. 47. Medical School Mixes
    38. 48. You know you have been in the ME too long when <ul><li>You don't look twice when a $250,000 car drives by. </li></ul><ul><li>You know a friend who won a free car from the local mall. </li></ul><ul><li>It is normal to see a sheep or goat in the front seat of the car. </li></ul><ul><li>Every fast food chain delivers until 4 in the morning. </li></ul><ul><li>You had to look both ways to cross a one-way street. </li></ul><ul><li>You are used to giving directions using landmarks; street names confuse the hell out of you. </li></ul><ul><li>It's normal to wake up and have four or more Pakistani men fixing your AC. </li></ul><ul><li>Police drove on the shoulder of the road and cut people off. </li></ul><ul><li>Most people on the road don't realize there is a speed limit. Neither do the police </li></ul><ul><li>You owned Titanic, Jurassic Park, and Star Wars Episode 1 weeks before they were playing in the cinemas. </li></ul><ul><li>You rode Quad Bikes, dirt bikes, and jet ski's... when you were 8 years old. </li></ul><ul><li>Security guards let you do whatever you want if you shouted at them in Arabic and told them you knew some Police brigadier's cousin. </li></ul><ul><li>Everything is “inshala” including when your furniture is going to be delivered </li></ul>