Technology 101: Online Tools that Can Work for Your Organization

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Where exactly is the "cloud?" Are you missing out on RSS? Which online collaboration tools might help your organization? Learn some basics to be able to ask more informed questions and begin comparing various online tools. Workshop participants will have a chance to submit in advance questions to help shape the agenda, in addition to time during the session to exchange their own practices. Whether you make decisions for your organization's business practices or for your own individual use in managing projects, information, and communication, you'll walk away with some concrete tips.

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Technology 101: Online Tools that Can Work for Your Organization

  1. 1. Tools of the Trade: Technology 101April 28, 2011<br />Yully Cha, Executive Vice President of Programs, The Steppingstone Foundation<br />Kathleen Kurre, CEO, TechBridge<br />
  2. 2. Agenda<br /><ul><li>Welcome and Introduction
  3. 3. Technology – An Overview
  4. 4. What’s Possible…..Places to Begin
  5. 5. Conversation and Discussion</li></ul>2<br />
  6. 6. Mission Statement<br />TechBridge’s mission is to help nonprofits use technology to do more and reach more people, creating sustainable impact on our community.<br />3<br />
  7. 7. TechBridge Experience<br /><ul><li>300+ Nonprofits
  8. 8. IT Department
  9. 9. Transformative Services
  10. 10. Hosting
  11. 11. Consulting</li></ul>4<br />
  12. 12. Insights:<br />Technology Overview<br />5<br />
  13. 13. # 1 – Nonprofit technology options are counted in the millions growing to billions<br />6<br />About 708,000 results (0.11 seconds) <br />+++++ Searches related to donor management software<br />donation management tracking software<br />nonprofit software vendors<br />free donor management software<br />fundraising software solutions<br />web based donor database<br />blood donor management software<br />donor perfect<br />membership management software<br />
  14. 14. # 2 - Most nonprofit organizations haven’t kept up with the technology revolution. <br />7<br />
  15. 15. There’s a Reason…<br />Most non-profits spend less than 10 percent of revenue on administrative costs, including salaries and IT.<br />8<br />
  16. 16. # 3 – IT Project 101<br />9<br />Manage<br />Deploy<br />Requirements<br />Design/build<br />Product eval<br />
  17. 17. # 3 – IT Project 101<br />Requirements<br />10<br />
  18. 18. # 4 – The Need<br />11<br />Source: TechBridge Technology Innovation Award Applications, 2010 and 2011<br />
  19. 19. # 4 – The Need<br />12<br />Source: TechBridge Technology Innovation Award Applications, 2010 and 2011<br />
  20. 20. Navigating the Possibilities:<br />Places to Begin<br />13<br />
  21. 21. # 1 – Technology Assessment<br /><ul><li>Total dollars spent
  22. 22. Strategic business objectives
  23. 23. Technology components
  24. 24. Business process assessment
  25. 25. Priorities = cost, time, value,</li></ul>tactical, strategic<br />14<br />
  26. 26. # 1 – Assessment <br />Snapshot<br />15<br />Technology Components<br /><ul><li>Software & Data Management
  27. 27. Back-up/Disaster Recovery
  28. 28. Network Infrastructure
  29. 29. Internet Connectivity
  30. 30. Remote Access
  31. 31. Servers
  32. 32. Security
  33. 33. Workstations
  34. 34. Printers
  35. 35. Email
  36. 36. Malware Protection
  37. 37. Collaboration (Intranet)
  38. 38. Support and Maintenance</li></ul>Business Components<br /><ul><li>Program Support
  39. 39. Operations
  40. 40. Development
  41. 41. Volunteers
  42. 42. Accounting
  43. 43. Donors
  44. 44. Extranet</li></ul>P<br />L<br />A<br />N<br />
  45. 45. #2 – The Cloud Buzz<br />(The Technology)<br />16<br />
  46. 46. Non-profits stand to gain even more as the cloud business model makes IT more accessible.<br />17<br />
  47. 47. Most organizations will operate hybrid environments for the foreseeable future.<br />18<br />
  48. 48. # 3 – Sustainable Impact<br />(Functionality)<br />19<br />
  49. 49. # 3 - Functionality<br />20<br />Source: TechBridge Technology Innovation Award Applications, 2010 and 2011<br />
  50. 50. # 3 – Sustainable Impact<br /><ul><li>Clients and paper
  51. 51. Moves to data & outcomes
  52. 52. When done well, creates reportable ROI
  53. 53. Internet, mobile, expansion - enabled</li></ul>21<br />
  54. 54. # 4 - People and process will remain critical variables.<br />22<br />
  55. 55. # 5 – What We Like<br /><ul><li>Platform technologies (vs. Applications)
  56. 56. Community: Collaboration groups & Expertise
  57. 57. 80/20 Rule
  58. 58. Experience….Experience…Experience</li></ul>23<br />
  59. 59. # 6 – Resources<br />Handout<br />24<br />

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