Novell Storage Manager:
                  ®

Your Secret Weapon for Simplified File and User
Management



Ed Shropshire  ...
Agenda

    •   Novell Storage Manager 2.5 Components Update
                        ®




    •   Managing Personal User ...
Agenda

    •   Novell Storage Manager Overview
                        ®




    •   Getting Existing Storage Managed by ...
Exponential Growth in Storage

    •   Capacity at Fortune 1000 companies doubling every
        10 months                ...
File-based Data Growth



        “The fastest-growing data type is the file.
        Unstructured, file-based data is gro...
The Quick Fix: Add More Storage

    •   Tier 1 storage: SAN, file server, etc

    •   Tier 2 storage: Serial ATA device,...
Just Adding Storage is Unsustainable


          “Simply continuing to add more storage through
          traditional meth...
The Need for Storage Management

    •   Regularly and on-going
    •   Files and folders reviewed
    •   Compliance Mana...
Novell Storage Manager  ®




    •   Automates full lifecycle management of user and
        group storage
    •   Levera...
Storage Hardware Environments

                                                 Storage




                              ...
Identity Management

                     Identity                     Storage


                        Novell
          ...
Identity-driven and Policy-based
     Storage Management
                                                Identity-driven
 ...
The Common Thread: Identity

                         Data                  Cost                             Regulatory
  ...
Manage Storage Based on Policy

                   Put your policies in
                   the directory



              ...
Lifecycle Storage Management
     Based on Identity and Policy




15   © Novell, Inc. All rights reserved.
Novell Storage Manager  ®



     Policy-Driven Automation


                           VaultServer             Acme      ...
Novell Storage Manager 2.5
              ®



Components and Server Requirements
Novell Storage Manager Components
                             ®




                                                     ...
Novell Storage Manager
                     ®




     Policy Architecture



                                            ...
Novell Storage Manager
                     ®




     Server Component Example
                DA

                      ...
Novell Storage Manager
                     ®




     Create User Event
                DA

                             ...
Novell Storage Manager
                     ®




     Create User Event
                DA

                             ...
Novell Storage Manager
                     ®




     Create User Event
                DA

                             ...
Novell Storage Manager
                     ®




     Create User Event
                DA

                             ...
Novell Storage Manager 2.5 Agent
                             ®




                                                      ...
Novell Storage Manager
                     ®




     Move User Event
                DA

                               ...
Novell Storage Manager
                     ®




     Move User Event
                DA

                               ...
Novell Storage Manager
                     ®




     Move User Event
                DA

                               ...
Novell Storage Manager
                     ®




     Move User Event
                DA

                               ...
Novell Storage Manager
                     ®




     Move User Event
                DA

                               ...
Novell Storage Manager
                     ®




     Move User Event
                DA

                               ...
Novell Storage Manager 2.5
                     ®




     Engine Requirements




                                       ...
Novell Storage Manager 2.5
                     ®




     Event Monitoring Requirements

                                ...
Novell Storage Manager 2.5
                     ®




     Agent Requirements
                                            ...
NSMAdmin Requirements




                                           Novell Storage Manager 2.5
                          ...
Installation Planning
Installation Planning

     •   Plan server that will be running the Engine
     •   Plan servers for Event and Agent comp...
Getting Existing User Storage
          Managed By Policy
Process Overview

     •   Run Janitor and gather global statistics and anomaly
         reports
     •   Run Consistency ...
Global Statistics




40   © Novell, Inc. All rights reserved.
Anomaly Reports
     Orphaned Home Directory Candidates




41   © Novell, Inc. All rights reserved.
Getting Existing Storage Managed
     Consistency Check Report




42   © Novell, Inc. All rights reserved.
Getting Existing Storage Managed
     Consistency Check Report




43   © Novell, Inc. All rights reserved.
Create Policy and Bring Storage
     Into Compliance




44   © Novell, Inc. All rights reserved.
Final Report – 100% Compliance




45   © Novell, Inc. All rights reserved.
Quota Management
Quota Management Rules




47   © Novell, Inc. All rights reserved.
Preserve Quota on Move and
     Import Settings




48   © Novell, Inc. All rights reserved.
Quota Manager Help Desk Interface




49   © Novell, Inc. All rights reserved.
Quota Manager Help Desk Interface




50   © Novell, Inc. All rights reserved.
Group-based Collaborative
         Storage Policies
Policy Definitions
     User Home Directory Attributes
                                                  Home Directory


...
Policy Definitions
     Group Home Directory Attribute
                  cccFSFactoryHomedir                          Home...
Identity-Driven Collaborative Storage
     Policy Association
                    Assign Policy to Projects Container     ...
Identity-Driven Collaborative Storage
     Create Group Event
                    Assign Policy to Projects Container     ...
Identity-Driven Collaborative Storage
     Apply Policy Settings
                                                         ...
Novell Storage Manager Monitors
                           ®



     the Group Member and Owner Attributes
               ...
Provision Shared Storage and
     Assign Rights

                                           Quota   Rights




           ...
Group Storage Policy
 Configuration Steps
1. Create 3 eDirectory Objects                     ™




                                            Create
              ...
2. Create Novell Storage Manager     ®



      Storage File Template
                SYS:FACTORYSAMPLE TEMPLATES




    ...
3. Assign Rights to Storage File Template



   Assign
  Rights to
 Directories



     Rights




62     © Novell, Inc. A...
4. Create Novell Storage Manager Group Storage
                                           ®



     Policy and Associate w...
5. Create eDirectory Group Object                   ™



               Create Group                ATL-PROJECT
          ...
Novell Storage Manager Copies Template
                           ®



     and Assigns Rights




65   © Novell, Inc. All...
6. Assign Owners and Members
     to Group


           Members                             Owners
            EWilliamson...
Provision Shared Storage and Assign Rights
     Based on Group Owner and Membership


              Quota             Righ...
Provision Class Storage and Assign Rights
     Based on Group Owner and Membership


              Quota             Right...
Dynamic Template Processing




69   © Novell, Inc. All rights reserved.
Dynamic Template Processing




                                           Hide Folders From
                             ...
Sample Templates
     SYS:FACTORY Directory




71   © Novell, Inc. All rights reserved.
Vault on Delete Rules




72   © Novell, Inc. All rights reserved.
Migrate Collaborative Storage




73   © Novell, Inc. All rights reserved.
Backfill Multiple Groups




74   © Novell, Inc. All rights reserved.
Auxiliary Storage Policies
Expanding the Scope of Managed
     User Storage
     •   Novell Storage Manager 2.0 has limited scope of
                ...
Auxiliary Storage Management
     Examples
     •   Application folder managed by IT department

     •   HR folder create...
Auxiliary Storage Policies
                                           CORP




             HQ                            ...
Auxiliary Storage Policies
                                           CORP




             HQ                            ...
Provision Auxiliary Storage
                                           CORP




             HQ                           ...
Provision Auxiliary Storage
                                                  CORP




             HQ                    ...
Life Cycle Management – Move User
                                           CORP




             HQ                     ...
Life Cycle Management – Move User
                                           CORP




             HQ                     ...
Life Cycle Management – Move User
                                           CORP




             HQ                     ...
Deprovision Auxiliary Storage
                                           CORP




             HQ                         ...
Deprovision Auxiliary Storage
                                           CORP




             HQ                         ...
Deprovision Auxiliary Storage
                                                   CORP




             HQ                 ...
Linking User Storage Policies

                                                                                DE

       ...
AUX Policy Naming

                       DE
                                  Storage
                                  T...
Location Storage

                       DE
                                  Storage
                                  Te...
Application of Linked Policies

                       DE
                                  Storage
                      ...
Policy Change

                       DE                                          UK
                                  Sto...
AUXMAP

     •   New command to use the auxiliary storage catalog on
         the user to allow drive mapping to the stora...
Disaster Recovery Management
Defining DR



                                            Global    •

                                                  ...
DR Challenges

                                     Recovery from global disasters is intellectually simple

             ...
Migration and DR Challenges



                                             Backups operate without          Without manua...
Storage Location Tracking


                     Important to                    Important to
                     Users  ...
Novell Storage Manager and DR
                             ®




     •   Policy engine manages             ✔   Restore qu...
Solving the Timeline DR Problem


                         NSM manages                                                    ...
Storage Redistribution
(Novell Storage Manager 2.5 SP1)
      ®
Background

      Novell Storage Manager polices allow distribution of
                      ®



      directories across...
Problem Statement


                                            Over time, storage
                                       ...
Distribution Adjustment Reason #1

      Additional paths added to the policy




                         Acme
          ...
Distribution Adjustment Reason #2

      Change in the underlying disk subsystem for existing
      paths
              Di...
Distribution Adjustment Reason #3

      Data and/or storage usage characteristics are not
      uniform



              ...
Redistribution Criteria

      Redistribution may be needed according to various criteria:

                              ...
Redistribution Criteria Targeting


               Administrator
            allowed to specify
            approximate ta...
Methodology
      1. Engine collects size/quota data for all policy related storage nightly via the janitor process
      ...
Results are Approximate

                                            Data size and quota commitment information
          ...
Redistribution is a Policy Operation




111   © Novell, Inc. All rights reserved.
Criteria Selection

                                            Select primary
                                           ...
Targeting and Calculations

                                                   Perform calculations
                      ...
Preliminary Results Review




                                            Individually select
                           ...
Novell Storage Manager
      ®



           Action Object
Maybe Policy is Not Enough

      •   Taking action outside of the Novell Storage Manager
                                ...
Action Object Facts

      •   Provides a type of application programming interface
          (API) for use with Novell St...
Provision Shared Storage Based
          on Role
         Provisioning

      Relationship Begins
                        ...
Provision Shared Storage Based
          on Role
         Provisioning

      Relationship Begins
                        ...
Exception Based Access                                         Exception Based Access
                                    ...
Exception Based Access                                         Exception Based Access
                                    ...
Exception Based Access                                         Exception Based Access
                                    ...
Choosing a Command/Control
      Interface
      Considered:
           –   SOAP or Web Services
           –   Local Syst...
Novell Storage Manager Action Object
                              ®



      Schema Attributes
                          ...
Set Trustee Attributes




125   © Novell, Inc. All rights reserved.
Novell Storage Manager Action Object
                              ®



      Operations




126   © Novell, Inc. All righ...
Action Object Security
      and Performance

                                        Subsystem must be enabled in the eng...
Overview
                                                                                          CCTEC-TREE


          ...
Role-based Provisioning
                                  HR                              Identity Manager
               ...
Role-based Provisioning
                                  HR                              Identity Manager
               ...
Role-based Provisioning
                                  HR                              Identity Manager
               ...
Role-based Provisioning
                                  HR                              Identity Manager
               ...
Workflow Entitlements
                                  HR                              Identity Manager
                 ...
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
Novell Storage Manager: Your Secret Weapon for Simplified File and User Management
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Novell Storage Manager: Your Secret Weapon for Simplified File and User Management

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See how the popular Novell Storage Manager can help you manage file storage and user administration like never before. Leveraging user identities and roles, you can customize policies based on your business rules, thereby automating redundant tasks and reducing the heavy manual effort typically required for file management. Attend this session to hear from the experts on architecture, deployment patterns and how to get the most bang for your buck!

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Novell Storage Manager: Your Secret Weapon for Simplified File and User Management

  1. 1. Novell Storage Manager: ® Your Secret Weapon for Simplified File and User Management Ed Shropshire David Condrey Program Manager Engineering Manager eshropshire@novell.com dcondrey@novell.com
  2. 2. Agenda • Novell Storage Manager 2.5 Components Update ® • Managing Personal User Storage – Getting existing storage managed – Quota Management and Auxiliary Storage • Managing Collaborative Storage – Group-based and Container-based Storage – New Manage / Backfill Operations • NSM 2.5 Action Object and LDAP/ IDM Integration • Upgrading from NSM 2.0 2 © Novell, Inc. All rights reserved.
  3. 3. Agenda • Novell Storage Manager Overview ® • Getting Existing Storage Managed by Policy • Managing Collaborative Storage • Rights Analysis and Reports • File Grooming and Data Vaulting • Auxiliary Storage Policies • Identity Manager Integration • Life-cycle Storage Management Demo 3 © Novell, Inc. All rights reserved.
  4. 4. Exponential Growth in Storage • Capacity at Fortune 1000 companies doubling every 10 months 1 • 60% Compounded Annual Growth Rate (CAGR) for storage during 2006-2011 2 • 36% CAGR of capacity-optimized storage shipments exceeding 20 million terabytes by 2011 3 1 TheInfoPro study, 2006 2 IDC, May 2007 3 IDC, December 2007 4 © Novell, Inc. All rights reserved.
  5. 5. File-based Data Growth “The fastest-growing data type is the file. Unstructured, file-based data is growing faster, is consuming more space, and is being retained longer. This is a challenge that touches every tier of storage, from primary to data protection to archiving.” IDC, January 2009 5 © Novell, Inc. All rights reserved.
  6. 6. The Quick Fix: Add More Storage • Tier 1 storage: SAN, file server, etc • Tier 2 storage: Serial ATA device, NAS, etc. • Tier 3 storage: Tape storage 6 © Novell, Inc. All rights reserved.
  7. 7. Just Adding Storage is Unsustainable “Simply continuing to add more storage through traditional methods is unsustainable because many datacenters will be unable to provide the necessary power, space, or cooling. As a result, companies need to be more effective and efficient in the way they provide storage resources.” IDC, December 2007 7 © Novell, Inc. All rights reserved.
  8. 8. The Need for Storage Management • Regularly and on-going • Files and folders reviewed • Compliance Management • Determination made to – Leave data where it is – Move it to Tier 2 or 3 storage – Delete it But where are you going to find time to do all this? 8 © Novell, Inc. All rights reserved.
  9. 9. Novell Storage Manager ® • Automates full lifecycle management of user and group storage • Leverages eDirectory or Active Directory ™ • Automates comprehensive set of management tasks • Identity-based • Policy-driven • Helps assure compliance • Saves significant time and money 9 © Novell, Inc. All rights reserved.
  10. 10. Storage Hardware Environments Storage • Storage Hardware Platforms • Storage Area Networks • Unstructured data • Company assets • NetWare and OES Linux • Linux • Windows Server 10 © Novell, Inc. All rights reserved.
  11. 11. Identity Management Identity Storage Novell eDirectory Microsoft AD Active Directory • Provisioning / De-Provisioning • Storage Hardware Platforms • Role Based Management • Storage Area Networks • Unstructured data • Company assets • NetWare & OES Linux • Linux • Windows Server 11 © Novell, Inc. All rights reserved.
  12. 12. Identity-driven and Policy-based Storage Management Identity-driven Identity Storage Management Storage Novell Novell Novell Storage eDirectory Event Storage Manager Policy Manager Microsoft Novell AD Novell Storage Active Directory Storage Manager Event Manager Policy • Provisioning / De-Provisioning • Provisioning / De-Provisioning • Storage Hardware Platforms • Role Based Management • Lifecycle Storage Management • Storage Area Networks • Automate manual processes • Unstructured data • Secure based on policies • Company assets • NetWare & OES Linux • Linux • Windows Server 12 © Novell, Inc. All rights reserved.
  13. 13. The Common Thread: Identity Data Cost Regulatory Productivity Security Reduction Compliance • Consistent • Eliminate • Fast employee • HIPAA storage redundant ramp-up policies administration • Sarbanes- tasks • Do more with Oxley • Deprovision less access to • Reduce • Privacy Act critical data helpdesk • Team • Audit burden Collaboration • File Rights Requirements Analysis • Trend Analysis • NCLB / AYP • Intellectual • Reduce Property Complexity Identity-driven Storage Management 13 © Novell, Inc. All rights reserved.
  14. 14. Manage Storage Based on Policy Put your policies in the directory Point your directory at your disk And be done with it 14 © Novell, Inc. All rights reserved.
  15. 15. Lifecycle Storage Management Based on Identity and Policy 15 © Novell, Inc. All rights reserved.
  16. 16. Novell Storage Manager ® Policy-Driven Automation VaultServer Acme Server37 BOS-Policy SFO-Policy San Boston Fransisco Server21 X Server65 • Provisioning/Placement • Tiering • Load-balancing • Migration Server4 • Restructuring • Renaming • Deprovisioning/Vaulting 16 © Novell, Inc. All rights reserved.
  17. 17. Novell Storage Manager 2.5 ® Components and Server Requirements
  18. 18. Novell Storage Manager Components ® NSM Event Monitor NSM Storage Engine • Provision Storage Policies • Rename Folders • Collaborative Storage Policies • Cleanup Storage • User Storage Policies • Auxiliary Storage Policies Delegated NSM • Block Policies Work Agent • Server to Server Data Migration • Grooming and Vaulting of Storage • File Template Copies 18 © Novell, Inc. All rights reserved.
  19. 19. Novell Storage Manager ® Policy Architecture Personal Storage Management Rules Policy Associations Collaborative Storage Management Rules 19 © Novell, Inc. All rights reserved.
  20. 20. Novell Storage Manager ® Server Component Example DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- Event -MEMBER- -GROUP- ATL LON OESLX-ATL OESNW-ATL OESLX-LON VOL1:Users VOL1:Users VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative Agent Agent Agent 20 © Novell, Inc. All rights reserved.
  21. 21. Novell Storage Manager ® Create User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL LON OESLX-ATL OESNW-ATL OESLX-LON VOL1:Users VOL1:Users VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative Agent Agent Agent 21 © Novell, Inc. All rights reserved.
  22. 22. Novell Storage Manager ® Create User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL LON OESLX-ATL OESNW-ATL OESLX-LON VOL1:Users VOL1:Users VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative Agent Agent Agent 22 © Novell, Inc. All rights reserved.
  23. 23. Novell Storage Manager ® Create User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL LON OESLX-ATL OESNW-ATL OESLX-LON VOL1:Users VOL1:Users VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative Agent Agent Agent 23 © Novell, Inc. All rights reserved.
  24. 24. Novell Storage Manager ® Create User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL LON OESLX-ATL OESNW-ATL OESLX-LON VOL1:Users VOL1:Users VOL1:Users BSMITH VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative Agent Agent Agent 24 © Novell, Inc. All rights reserved.
  25. 25. Novell Storage Manager 2.5 Agent ® Directory Services NSM Event Monitor Storage Policies NSM Delegate Tasks Engine to Target Agent • Server to Server Data Migration • Grooming and Vaulting of Storage • File Template Copies Managed Managed Storage Agent Agent Storage 25 © Novell, Inc. All rights reserved.
  26. 26. Novell Storage Manager ® Move User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL Source LON Target VOL1:Users VOL1:Users BSMITH VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative OESLX-ATL OESNW-ATL OESLX-LON 26 © Novell, Inc. All rights reserved.
  27. 27. Novell Storage Manager ® Move User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL Source LON Target VOL1:Users VOL1:Users BSMITH VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative OESLX-ATL OESNW-ATL OESLX-LON 27 © Novell, Inc. All rights reserved.
  28. 28. Novell Storage Manager ® Move User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL Source LON Target VOL1:Users VOL1:Users BSMITH VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative OESLX-ATL OESNW-ATL OESLX-LON 28 © Novell, Inc. All rights reserved.
  29. 29. Novell Storage Manager ® Move User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL Source LON Target VOL1:Users VOL1:Users BSMITH VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative OESLX-ATL OESNW-ATL OESLX-LON 29 © Novell, Inc. All rights reserved.
  30. 30. Novell Storage Manager ® Move User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL Source LON Target VOL1:Users VOL1:Users BSMITH VOL1:Users VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative OESLX-ATL OESNW-ATL OESLX-LON 30 © Novell, Inc. All rights reserved.
  31. 31. Novell Storage Manager ® Move User Event DA OESLX-HQ HQ OESNW-HQ DA HQ NSMPOLICIES M – DA RW – DA M – HQ RW – HQ GROUP ATL M – ATL RW – ATL M – LON RW – LON USER LON VOL1:NSMTEMPLATES LON-USERS Event Engine -OWNER- User Event -MEMBER- -GROUP- ATL Source LON Target VOL1:Users VOL1:Users VOL1:Users BSMITH VOL1:Collaborative VOL1:Collaborative VOL1:Collaborative OESLX-ATL OESNW-ATL OESLX-LON 31 © Novell, Inc. All rights reserved.
  32. 32. Novell Storage Manager 2.5 ® Engine Requirements NetWare NSM 2.5 Engine • NetWare 6.5 SP7 or later ® • Virtualized NetWare 6.5 SP7 or later • NSM 3.0 – Native Linux Support 32 © Novell, Inc. All rights reserved.
  33. 33. Novell Storage Manager 2.5 ® Event Monitoring Requirements • SUSE Linux Enterprise Server ® OES Linux 10 SP1 or later • Open Enterprise Server 2 NSM 2.5 Event Monitor Linux or later OES Linux • eDirectory 8.7.3.10 or later ™ • eDirectory 8.8 SP2 or later NSM 2.5 Event Monitor • NetWare 6.5 SP5 or later ® NetWare • eDirectory 8.7.3.9 or later NSM 2.5 Event Monitor • eDirectory 8.8 SP2 or later 33 © Novell, Inc. All rights reserved.
  34. 34. Novell Storage Manager 2.5 ® Agent Requirements Managed Storage • NetWare – Novell Storage ® Services / Traditional ™ • Open Enterprise Server NW – NSS / Traditional • OES 2 – NSS OES NetWare Linux • OES 2 – EXT3 • OES 2 - Reiser NSM 2.5 Agent Server Requirements • NW 6.5 / OES-NW SP7 or later • OES 2 Linux SP1 or later 34 © Novell, Inc. All rights reserved.
  35. 35. NSMAdmin Requirements Novell Storage Manager 2.5 Management Interface • .NET 3.5 Framework • Windows XP SP3, Windows Vista SP1, or Windows 2007 • Windows Server 2003 SP2 or later • Windows Server 2008 SP 1 or later 35 © Novell, Inc. All rights reserved.
  36. 36. Installation Planning
  37. 37. Installation Planning • Plan server that will be running the Engine • Plan servers for Event and Agent components • Design eDirectory Structure and Location for Storage ™ Policies • Policy Naming Standards (User, Auxiliary and Collaborative) • Obtain Eval or Production Novell Storage Manager 2.5 ® License – http://www.storagemgr.com • Install .NET 3.5 on the Windows Management Workstation 37 © Novell, Inc. All rights reserved.
  38. 38. Getting Existing User Storage Managed By Policy
  39. 39. Process Overview • Run Janitor and gather global statistics and anomaly reports • Run Consistency Checks on target users and correct issues • Configure User Storage File Template • Create and associate User Storage Policy and remove existing home directory creation process • Perform Novell Storage Manager Manage Operations ® • Run Final Consistency Checks and Anomaly Reports • Configure Quota Manager Help Desk Interface 39 © Novell, Inc. All rights reserved.
  40. 40. Global Statistics 40 © Novell, Inc. All rights reserved.
  41. 41. Anomaly Reports Orphaned Home Directory Candidates 41 © Novell, Inc. All rights reserved.
  42. 42. Getting Existing Storage Managed Consistency Check Report 42 © Novell, Inc. All rights reserved.
  43. 43. Getting Existing Storage Managed Consistency Check Report 43 © Novell, Inc. All rights reserved.
  44. 44. Create Policy and Bring Storage Into Compliance 44 © Novell, Inc. All rights reserved.
  45. 45. Final Report – 100% Compliance 45 © Novell, Inc. All rights reserved.
  46. 46. Quota Management
  47. 47. Quota Management Rules 47 © Novell, Inc. All rights reserved.
  48. 48. Preserve Quota on Move and Import Settings 48 © Novell, Inc. All rights reserved.
  49. 49. Quota Manager Help Desk Interface 49 © Novell, Inc. All rights reserved.
  50. 50. Quota Manager Help Desk Interface 50 © Novell, Inc. All rights reserved.
  51. 51. Group-based Collaborative Storage Policies
  52. 52. Policy Definitions User Home Directory Attributes Home Directory Paths NetWare Quota Rights OES Linux Template … DeleteWait 52 © Novell, Inc. All rights reserved.
  53. 53. Policy Definitions Group Home Directory Attribute cccFSFactoryHomedir Home Directory Paths Paths NetWare Quota Quota Rights Rights OES Linux Template Template … … DeleteWait DeleteWait 53 © Novell, Inc. All rights reserved.
  54. 54. Identity-Driven Collaborative Storage Policy Association Assign Policy to Projects Container Algorithm: Random Balance (Path) Rights: Quota: 500 MB Template: SERV1/VOL1:ProjectFiles DelWait: Never ATLANTA Target Policy PROJECTS ENG SALES File Systems SERV1/VOL1:ProjectFiles 54 © Novell, Inc. All rights reserved.
  55. 55. Identity-Driven Collaborative Storage Create Group Event Assign Policy to Projects Container Algorithm: Random Balance (Path) Rights: Quota: 500 MB Template: SERV1/VOL1:ProjectFiles DelWait: Never ATLANTA Target Policy PROJECTS ENG SALES File Systems Create Project Group Project SERV1/VOL1:ProjectFiles 55 © Novell, Inc. All rights reserved.
  56. 56. Identity-Driven Collaborative Storage Apply Policy Settings Algorithm: Random Balance (Path) Rights: Quota: 500 MB Template: SERV1/VOL1:ProjectFiles DelWait: Never ATLANTA Target Policy PROJECTS ENG SALES File Systems Create Project ATL-Project Automatically Create Project Storage Group Project ATL-Project 500MB Copy Group Storage Template Files SERV1/VOL1:ProjectFiles Rights Quota 56 © Novell, Inc. All rights reserved.
  57. 57. Novell Storage Manager Monitors ® the Group Member and Owner Attributes Assign Members and Owners to the Project Group Members Owners EWilliamson.ENG.HQ.CORP SHolmes.ENG.HQ.CORP THerlong.ENG.HQ.CORP JHill.ENG.HQ.CORP KBates.ENG.HQ.CORP LPickens.ENG.HQ.CORP PHamby.ENG.HQ.CORP RDonalds.ENG.HQ.CORP + SHolmes.ENG.HQ.CORP THerlong.ENG.HQ.CORP 57 © Novell, Inc. All rights reserved.
  58. 58. Provision Shared Storage and Assign Rights Quota Rights Manager Novell Storage Manager ® automatically provisions storage and assigns file system rights for project Project Members managers and team members 58 © Novell, Inc. All rights reserved.
  59. 59. Group Storage Policy Configuration Steps
  60. 60. 1. Create 3 eDirectory Objects ™ Create eDirectory Objects 60 © Novell, Inc. All rights reserved.
  61. 61. 2. Create Novell Storage Manager ® Storage File Template SYS:FACTORYSAMPLE TEMPLATES Create File Template 61 © Novell, Inc. All rights reserved.
  62. 62. 3. Assign Rights to Storage File Template Assign Rights to Directories Rights 62 © Novell, Inc. All rights reserved.
  63. 63. 4. Create Novell Storage Manager Group Storage ® Policy and Associate with Projects Container 63 © Novell, Inc. All rights reserved.
  64. 64. 5. Create eDirectory Group Object ™ Create Group ATL-PROJECT Object 64 © Novell, Inc. All rights reserved.
  65. 65. Novell Storage Manager Copies Template ® and Assigns Rights 65 © Novell, Inc. All rights reserved.
  66. 66. 6. Assign Owners and Members to Group Members Owners EWilliamson.ENG.HQ.CORP SHolmes.ENG.HQ.CORP THerlong.ENG.HQ.CORP JHill.ENG.HQ.CORP KBates.ENG.HQ.CORP LPickens.ENG.HQ.CORP PHamby.ENG.HQ.CORP RDonalds.ENG.HQ.CORP + SHolmes.ENG.HQ.CORP THerlong.ENG.HQ.CORP 66 © Novell, Inc. All rights reserved.
  67. 67. Provision Shared Storage and Assign Rights Based on Group Owner and Membership Quota Rights Project Managers Team Members Novell Storage Manager ® automatically provisions storage and assigns file system rights for project managers and team members 67 © Novell, Inc. All rights reserved.
  68. 68. Provision Class Storage and Assign Rights Based on Group Owner and Membership Quota Rights Instructor Students Novell Storage Manager ® automatically provisions storage and assigns file system rights for instructors and students 68 © Novell, Inc. All rights reserved.
  69. 69. Dynamic Template Processing 69 © Novell, Inc. All rights reserved.
  70. 70. Dynamic Template Processing Hide Folders From End Users View 70 © Novell, Inc. All rights reserved.
  71. 71. Sample Templates SYS:FACTORY Directory 71 © Novell, Inc. All rights reserved.
  72. 72. Vault on Delete Rules 72 © Novell, Inc. All rights reserved.
  73. 73. Migrate Collaborative Storage 73 © Novell, Inc. All rights reserved.
  74. 74. Backfill Multiple Groups 74 © Novell, Inc. All rights reserved.
  75. 75. Auxiliary Storage Policies
  76. 76. Expanding the Scope of Managed User Storage • Novell Storage Manager 2.0 has limited scope of ® managing one piece of storage per user (the Home Directory) • Many customers have a need to manage multiple pieces of storage per user • Workarounds include using the -member- processing in collaborative storage policies or scripts • A new methodology: linking the primary home directory policy to auxiliary policies • Seperate and independent policy rules (rights, quota, templates, cleanup, grooming, vaulting) 76 © Novell, Inc. All rights reserved.
  77. 77. Auxiliary Storage Management Examples • Application folder managed by IT department • HR folder created for each employee • Student Records Folder (Portfolio) • Terminal Services profile folder for each employee 77 © Novell, Inc. All rights reserved.
  78. 78. Auxiliary Storage Policies CORP HQ ATL LON HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX 78 © Novell, Inc. All rights reserved.
  79. 79. Auxiliary Storage Policies CORP HQ ATL LON HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX 79 © Novell, Inc. All rights reserved.
  80. 80. Provision Auxiliary Storage CORP HQ ATL LON SKNIGHT HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX 80 © Novell, Inc. All rights reserved.
  81. 81. Provision Auxiliary Storage CORP HQ ATL LON SKNIGHT HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX No Access APPS-AUX Read Only Access 81 © Novell, Inc. All rights reserved.
  82. 82. Life Cycle Management – Move User CORP HQ ATL LON SKNIGHT HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX Read Only Access 82 © Novell, Inc. All rights reserved.
  83. 83. Life Cycle Management – Move User CORP HQ ATL LON SKNIGHT HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX Read Only Access 83 © Novell, Inc. All rights reserved.
  84. 84. Life Cycle Management – Move User CORP HQ ATL LON SKNIGHT HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX Read Only Access 84 © Novell, Inc. All rights reserved.
  85. 85. Deprovision Auxiliary Storage CORP HQ ATL LON X SKNIGHT Delete HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX Vault Read Only 85 © Novell, Inc. All rights reserved. Access
  86. 86. Deprovision Auxiliary Storage CORP HQ ATL LON HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX Delete 86 © Novell, Inc. All rights reserved.
  87. 87. Deprovision Auxiliary Storage CORP HQ ATL LON HR-AUX ATL-Primary LON-Primary APPS-AUX APPS-AUX Vault 87 © Novell, Inc. All rights reserved.
  88. 88. Linking User Storage Policies DE By linking AUX policies to the Primary The primary policy manages primary policy, Policy Storage Novell Storage Template the Home ® Manager can manage Directory multiple pieces of storage per user Target There is no Multi-valued Apps Aux HR Aux practical limit to Attribute added to the number of each user object linked policies Storage Storage Target Target Template Template 88 © Novell, Inc. All rights reserved.
  89. 89. AUX Policy Naming DE Storage Template DE PRI Storage Template Apps Auxiliary Policies are named according to their function Aux Storage Template HR Aux 89 © Novell, Inc. All rights reserved.
  90. 90. Location Storage DE Storage Template DE PRI Home Directory Storage Jan A multi-valued attribute named Auxiliary Template Apps AuxillaryStorage Storage is added to the user and points to the individual user directory in each Aux (Multi-Valued) auxiliary storage location Storage Template HR Aux 90 © Novell, Inc. All rights reserved.
  91. 91. Application of Linked Policies DE Storage Template DE PRI Jan Home Directory When a user's home directory is provisioned, each piece of auxiliary storage is provisioned Storage Jan Template Apps AuxillaryStorage Aux (Multi-Valued) If a user is renamed or deleted, each piece of Jan auxiliary storage is renamed or cleaned up according to the individual policy Storage Template HR Aux Jan 91 © Novell, Inc. All rights reserved.
  92. 92. Policy Change DE UK Storage Storage Template Template DE UK PRI PRI Jan Home Directory Jan Storage Jan Storage Template Template Apps AuxillaryStorage TS Aux (Multi-Valued) Aux Jan Jan Storage Storage Template Template HR Apps Aux Aux Jan Jan 92 © Novell, Inc. All rights reserved.
  93. 93. AUXMAP • New command to use the auxiliary storage catalog on the user to allow drive mapping to the storage associated with a policy • Located in the Components folder User_Apps AUXMAP ROOT K:=Apps-Aux Jan 93 © Novell, Inc. All rights reserved.
  94. 94. Disaster Recovery Management
  95. 95. Defining DR Global • • Volume Failures SAN Failures Disaster • Data Center Failures • Misplaced Files Personal • Overwritten Files Disaster • Accidentally Deleted Files 95 © Novell, Inc. All rights reserved.
  96. 96. DR Challenges Recovery from global disasters is intellectually simple • Volume23 was corrupted at 16:21 on May 12, 2008 • Use the latest backup to recover the data Recovery from personal disasters is intellectually challenging • Bob says some of his files are gone • Thinks he saw them a few months ago … Not sure • Uncertainty ensues... • Where are Bob's files located on the network? • Where were they last week? Last month? 96 © Novell, Inc. All rights reserved.
  97. 97. Migration and DR Challenges Backups operate without Without manual processes, Administrators at all sites regard to data users and no record exists of where a migrate and restructure do not provide identity-based particular object's data was storage data-based recording located at any point in time May 1 Access eDirectory ™ Server65 May 12 Active Move Directory Admin June 1 Access Server37 97 © Novell, Inc. All rights reserved.
  98. 98. Storage Location Tracking Important to Important to Users Administrators Data •Locate, Access, •DR Rights* Share Quota* •Management Server41 ? ?? Used by administrators Directory services Used by user to locate to determine storage contains pointes to a and access storage location information in basic set of storage locations personal disaster locations situations Directory Services Management of these Can become corrupt or pointers is outside the lost in global disaster scope of many backup situations solutions 98 © Novell, Inc. All rights reserved.
  99. 99. Novell Storage Manager and DR ® • Policy engine manages ✔ Restore quota information in the File System storage and Directory Backup Services pointers to storage • Extends directory services to hold an unlimited number of storage locations per object NSM • Maintains a catalog of all managed storage locations and associated information Directory Directory Services Services • Provides post-data-recovery Restore trustee rights in tools that use the catalog ✔ the File System ✔ Restore storage location pointers in DS 99 © Novell, Inc. All rights reserved.
  100. 100. Solving the Timeline DR Problem NSM manages Administrators data storages NSM catalog can retrieve a Historical based on identity extended to timeline-based Appropriate information is and maintains maintain data map backup can be categorized by location historical detailing storage easily located purpose information in the information locations for data catalog by purpose NSM May 1 Access Server65 NSM May 12 NSM Catalog NSM Move Catalog June 1 Access Server37 Backup Admin 100 © Novell, Inc. All rights reserved.
  101. 101. Storage Redistribution (Novell Storage Manager 2.5 SP1) ®
  102. 102. Background Novell Storage Manager polices allow distribution of ® directories across multiple storage locations Distribution algorithm is defined in the policy Acme MUN-Policy Server37 San Munich Fransisco Server42 Server65 102 © Novell, Inc. All rights reserved.
  103. 103. Problem Statement Over time, storage distribution may need adjustment There are a number of reasons that adjustments may be necessary 103 © Novell, Inc. All rights reserved.
  104. 104. Distribution Adjustment Reason #1 Additional paths added to the policy Acme MUN-Policy Server37 San Munich Fransisco Server42 Server65 Server68 104 © Novell, Inc. All rights reserved.
  105. 105. Distribution Adjustment Reason #2 Change in the underlying disk subsystem for existing paths Disk is added or removed Other storage on the target volumes freed or used Acme MUN-Policy Server37 San Munich Fransisco Server42 Server65 105 © Novell, Inc. All rights reserved.
  106. 106. Distribution Adjustment Reason #3 Data and/or storage usage characteristics are not uniform Acme MUN-Policy Server37 San Munich Fransisco Server42 Server65 106 © Novell, Inc. All rights reserved.
  107. 107. Redistribution Criteria Redistribution may be needed according to various criteria: Number of directories within a given path Data size of all directories within a given path Quota-based commitment for all directories within a given path 107 © Novell, Inc. All rights reserved.
  108. 108. Redistribution Criteria Targeting Administrator allowed to specify approximate target distribution according to Path Current Target percentages on a S65/Vol1:Users 55% 20% path-by-path basis S37/Share:Users 21% 40% S21/Vol1:UHome 10% 20% S15/V1:Users 14% 20% 108 © Novell, Inc. All rights reserved.
  109. 109. Methodology 1. Engine collects size/quota data for all policy related storage nightly via the janitor process 2. Novell Storage Manager Admin uses relevant data for storage managed by a given policy ® 3. Allows the admin to direct redistribution according to criteria and see the approximate effects prior to triggering any data movement 4. Admin issues redistribution operations to the Engine as discrete tasks on the event queue 1 Request Data for a Policy Janitor NSM Process Admin 2 NSM Directory Return Object/Path/Size/Quota Data Engine Size and Quota Data 3 Issue Move Op Commands Intended 4 Action List Identity Policy 109 © Novell, Inc. All rights reserved.
  110. 110. Results are Approximate Data size and quota commitment information is based on most recent janitor scan Network is fluid while operations are calculated and conducted – user data changes by the second Physical volume sizes may prohibit reaching requested redistribution goals Best results obtained by performing redistribution operations soon after a janitor scan during periods of low network usage 110 © Novell, Inc. All rights reserved.
  111. 111. Redistribution is a Policy Operation 111 © Novell, Inc. All rights reserved.
  112. 112. Criteria Selection Select primary criteria for redistribution Data Dir Count Commit Size 112 © Novell, Inc. All rights reserved.
  113. 113. Targeting and Calculations Perform calculations and show projections Enter target percentages Show calculated operations next 113 © Novell, Inc. All rights reserved.
  114. 114. Preliminary Results Review Individually select targets Individually enable/disable target operations Submit operations to the engine 114 © Novell, Inc. All rights reserved.
  115. 115. Novell Storage Manager ® Action Object
  116. 116. Maybe Policy is Not Enough • Taking action outside of the Novell Storage Manager ® canned policy construct • Work with events and objects that are not connected to NSM Policies • Insert approval processes through workflow • Drive file system actions through the IDM Driver paradigm • Provide exception based access to storage locations 116 © Novell, Inc. All rights reserved.
  117. 117. Action Object Facts • Provides a type of application programming interface (API) for use with Novell Storage Manager ® • An object in eDirectory that represents a single file ™ system event, such as creating a directory or setting file system rights on a specified target path • Used to manage file system related tasks outside the normal Novell Storage Manager policy construct • May be created by any process, application, or API that can manage extended object classes and attributes in eDirectory – Examples include iManager, ConsoleOne , LDIF and ® Novell Identity Manager 117 © Novell, Inc. All rights reserved.
  118. 118. Provision Shared Storage Based on Role Provisioning Relationship Begins Marketing Role Marketing Share Role-based Entitlement Sales Dept Access Management Access Resources Move Locations Single Sign-on Change Roles Forgot Password Relationship Ends De-provisioning Password Expires Password Management 118 © Novell, Inc. All rights reserved.
  119. 119. Provision Shared Storage Based on Role Provisioning Relationship Begins Marketing Role Marketing Share Role-based Entitlement Sales Dept Access Management Access Resources Move Locations Single Sign-on Change Roles Forgot Password Relationship Ends De-provisioning Password Expires Password Management 119 © Novell, Inc. All rights reserved.
  120. 120. Exception Based Access Exception Based Access Sales Dept Access Request Provisioning Workflow Entitlement Relationship Begins Marketing Role Marketing Share Role-based Entitlement Sales Dept Access Management Access Resources Move Locations Single Sign-on Change Roles Forgot Password Relationship Ends De-provisioning Password Expires Password Management 120 © Novell, Inc. All rights reserved.
  121. 121. Exception Based Access Exception Based Access Sales Dept Access Request Provisioning Approval Workflow Entitlement Relationship Begins Marketing Role Marketing Share Role-based Entitlement Sales Dept Access Management Access Resources Move Locations Single Sign-on Change Roles Forgot Password Relationship Ends De-provisioning Password Expires Password Management 121 © Novell, Inc. All rights reserved.
  122. 122. Exception Based Access Exception Based Access Sales Dept Access Request Provisioning Approval Workflow Entitlement Relationship Begins Marketing Role Marketing Share NSM Provisions Access to Sales Dept Secure Folder Role-based Entitlement Sales Dept Access Management Access Resources Move Locations Single Sign-on Change Roles Forgot Password Relationship Ends De-provisioning Password Expires Password Management 122 © Novell, Inc. All rights reserved.
  123. 123. Choosing a Command/Control Interface Considered: – SOAP or Web Services – Local System API – RPC-Based API – Others Most IDM developers know how to work with Directory Services So, let’s use eDirectory as the interface ™ Action Objects 123 © Novell, Inc. All rights reserved.
  124. 124. Novell Storage Manager Action Object ® Schema Attributes MkDir Operation CopyDir Options RemoveDir Path1 SetQuota Path2 RemoveQuota Execute Time SetTrustee CopyTrustee Execute Options SetAttr Association Rename Control … Status Result Each Action Object performs one discrete file system operation Cleanup Chain_Start Chain_Next 124 © Novell, Inc. All rights reserved.
  125. 125. Set Trustee Attributes 125 © Novell, Inc. All rights reserved.
  126. 126. Novell Storage Manager Action Object ® Operations 126 © Novell, Inc. All rights reserved.
  127. 127. Action Object Security and Performance Subsystem must be enabled in the engine Even monitor watches for Action Objects Eligible container(s) must be configured Security checks done against the object creator Work is done under the guidance of the engine 127 © Novell, Inc. All rights reserved.
  128. 128. Overview CCTEC-TREE o=org ou=actions ou=users LDAP/LDIF 1 1 iManager NSM Directory 2 Event Monitor NSM Engine 1 Identity Manager Role Based Provisioning Workflow 3 3 3 Trustee Quota Folder Creation Assignments Management Folder Copy 128 © Novell, Inc. All rights reserved.
  129. 129. Role-based Provisioning HR Identity Manager System IDM Entitlement Marketing Role Role-based Provisioning Role Workflow Workflow (RBP) Based Based Entitlement Storage Manager 129 © Novell, Inc. All rights reserved.
  130. 130. Role-based Provisioning HR Identity Manager System IDM Entitlement Marketing Role Role-based Provisioning Role Workflow Workflow (RBP) Based Based Entitlement Marketing Department Storage Manager 130 © Novell, Inc. All rights reserved.
  131. 131. Role-based Provisioning HR Identity Manager System IDM Entitlement Marketing Role Role-based Provisioning Role Workflow Workflow (RBP) Based Based Entitlement Marketing Department NSM Storage Storage Manager Policy 131 © Novell, Inc. All rights reserved.
  132. 132. Role-based Provisioning HR Identity Manager System IDM Entitlement Marketing Role Role-based Provisioning Role Workflow Workflow (RBP) Based Based Entitlement Marketing Department NSM Storage Storage Manager Policy Marketing Share 132 © Novell, Inc. All rights reserved.
  133. 133. Workflow Entitlements HR Identity Manager System IDM Entitlement Marketing Role Role-based Provisioning Role Workflow Workflow (RBP) Based Based Entitlement Marketing Department Storage Manager Marketing Share 133 © Novell, Inc. All rights reserved.
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