Monitoring a SUSE Linux Enterprise
                         ®



Environment with System Center
Operations Manager


Alex ...
Agenda


        Overview

        Features

        Architecture

        Demo




2   © Novell, Inc. All rights reserved.
Customer's Challenge

    •   Linux servers are hosting applications that are critical to their
        daily business ope...
Target Customers

    •   SMB to large enterprise
    •   Has Windows servers
    •   Is using or planning to use Linux fo...
Supported Platforms


        SUSE Linux Enterprise Server 10 SP2 and higher
                         ®




        SUSE L...
Novell Linux Management Pack
                            ®


    Features

              State monitoring for all Linux se...
Novell Linux Management Pack
                            ®


    Features (Continued)

                           In depth...
Novell Linux Management Pack
                           ®



    Integrated with Novell Support Advisor
    Integrated sel...
Architecture

       Systems Center
                                          Current and future   •   Microsoft System Ce...
Component Overview

                                                          Installer
            OpsMgr

              ...
Module Details

                                                                            Health
            OpsMgr     ...
SCX Component Overview

                                                                 RPM/depot/
            OpsMgr    ...
SCX Management Pack Hierarchy

                                                                              System.     S...
Novell Linux MP Component Overview
                            ®




                                                     ...
Novell Management Pack Hierarchy
                             ®




                                                 Syste...
Finding Linux Servers

     The process of finding
     Linux servers to
     monitor is automated…

                     ...
Installation

     …and installation of the
     Novell Linux Management
                     ®                           ...
The Linux Management
                                           Pack from Novell
                                         ...
One of the
          servers is in a
          critical state.
          Let’s use the
          Problem Path
          to...
With inline
           tasks, we
           can take
           immediate
           action to
           restart the
    ...
… without ever
           leaving the
           Operations
           Manager console




21   © Novell, Inc. All rights ...
Success!




22   © Novell, Inc. All rights reserved.
**.novell.com
                                                  **.novell.com   **.novell.com
                            ...
**.novell.com
                                           **.novell.com
                                           **.novel...
...to analyze service
                                           performance based
                                       ...
DNS Service


                                           **.novell.com
                                           **.novel...
DHCP Service Performance




                                           **.novell.com
                                    ...
Novell Linux Management Pack Availability
                          ®




     Evaluation available from:
     http://down...
Unpublished Work of Novell, Inc. All Rights Reserved.
This work is an unpublished work and contains confidential, propriet...
Monitoring a SUSE Linux Enterprise Environment with System Center Operations Manager
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Monitoring a SUSE Linux Enterprise Environment with System Center Operations Manager

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Learn the architecture and how you can monitor a SUSE Linux Enterprise environment using cross-platform extensions, which will be part of Microsoft System Center Operations Manager 2007 R2, and the new Novell Linux Management Pack. The management pack extends the default cross-platform capability of System Center Operations Manager 2007 R2 and provides monitoring and management capability of key services running on SUSE Linux Enterprise.

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Monitoring a SUSE Linux Enterprise Environment with System Center Operations Manager

  1. 1. Monitoring a SUSE Linux Enterprise ® Environment with System Center Operations Manager Alex Danoyan Distinguished Engineer Novell, Inc. adanoyan@novell.com
  2. 2. Agenda Overview Features Architecture Demo 2 © Novell, Inc. All rights reserved.
  3. 3. Customer's Challenge • Linux servers are hosting applications that are critical to their daily business operations • The ability to be alerted of an issue in real time and quickly stop, start, or restart a particular service without wading through a number of disparate tools is the key to reducing or eliminating expensive downtime • Many customers with heterogeneous environments are suffering from “console sprawl” and use a variety of technologies and products, often ad hoc, to handle the non-Windows systems and applications • The result is an increase in time, complexity and ultimately cost to manage this heterogeneous mix of tools in their environment 3 © Novell, Inc. All rights reserved.
  4. 4. Target Customers • SMB to large enterprise • Has Windows servers • Is using or planning to use Linux for mission critical applications (downtime is costly) • Invested in Microsoft’s System Center Operations Manager • Has IT resource limitations (too many tasks, too few people) • Lacks Linux expertise experience • Operating under budget constraints 4 © Novell, Inc. All rights reserved.
  5. 5. Supported Platforms SUSE Linux Enterprise Server 10 SP2 and higher ® SUSE Linux Enterprise Server 11 Red Hat Enterprise Linux 5.x 5 © Novell, Inc. All rights reserved.
  6. 6. Novell Linux Management Pack ® Features State monitoring for all Linux services State monitoring for all Linux services Start/Stop/Restart How Delivered • Packaged as self-extractable executable Installed directly into Operations Manager 2007 6 © Novell, Inc. All rights reserved.
  7. 7. Novell Linux Management Pack ® Features (Continued) In depth monitoring of the following: • BIND/DNS. List of allocated DNS zones. Alerts • DHCP Server. List of allocated DHCP subnets. Alerts • SAMBA. List of shares, users, connections, sessions. • NFS server. List of connections to NFS mount. Alerts • LDAP server (OpenLDAP). List of active connections. Alerts • Print server (CUPS). Alerts • Firewall (SUSEfirewall2). Rule chains. Rules. Alerts. 7 © Novell, Inc. All rights reserved.
  8. 8. Novell Linux Management Pack ® Integrated with Novell Support Advisor Integrated self-help tool • Automated support and diagnostics for SUSE ® Linux Enterprise Server, Open Enterprise Server (Linux) and associated products • Provides streamlined way to perform proactive and reactive system diagnostic tasks in a local, secure and automated fashion 8 © Novell, Inc. All rights reserved.
  9. 9. Architecture Systems Center Current and future • Microsoft System Center: A Novell product management service and GUI Operations Manager ® consumers • Management Pack: An XML document Management that describes what is being managed, OpenWS-Man Pack (XML) how to access it, what data is collected and what to do with it, also defines GUI. OpenPegasus • CIMOM: Common Information Model SFCB CIMOM Object Manager. Based on OpenPegasus 2.9 with WS-Man stack. CMPI Python IF • Providers: Code that “collects” the data and exposes it through the CIMOM • Dependencies: SCX CMPI providers Python providers – Microsoft SC OM 2007 R2 release SUSE / Red Hat Platform ® Novell SUSE Platform, RHEL Microsoft SC OM and SCX components Novell components 9 © Novell, Inc. All rights reserved.
  10. 10. Component Overview Installer OpsMgr UI Extension Modules WS-Man MPs Assemblies DLL OpsMgr WS-Man Srv/UI Health CIMOM Service OpsMgr WS-Man SSH SFTP Providers Modules Modules Modules OS WinRM Resources API 10 © Novell, Inc. All rights reserved.
  11. 11. Module Details Health OpsMgr Service WS-Man SSH SFTP WS-Man Modules Modules Modules WinRM Putty Library WS-Man Execute Cmd Transfer File Session Get Invoke Enumerate CIMOM OpsMgr CIMOM SSH OpenPegasus Providers with WS-Man Daemon OS OpsMgr OS Resources Providers Resources 11 © Novell, Inc. All rights reserved.
  12. 12. SCX Component Overview RPM/depot/ OpsMgr pkg Installer WS-Man Provider WS-Man binaries libraries CIMOM WS-Man Daemon OpenPegasus with WS-Man CIMOM OS CPU Script Ext API File trans OpsMgr Provider Provider Provider Provider Provider Providers Memory Disk Provider Provider Process Network OS Provider Provider Resources Logfile Syslog Provider Provider 12 © Novell, Inc. All rights reserved.
  13. 13. SCX Management Pack Hierarchy System. SystemCenter. WS-Man. Libraries Libraries Libraries Microsoft. Linux. Library Microsoft. Microsoft. Microsoft. Microsoft. Linux. HPUX. Solaris. AIX. Library Library Library Library Microsoft Microsoft. .Linux Linux Microsoft. Microsoft. Microsoft. Microsoft. Microsoft. Microsoft. SUSE. RedHat. HPUX.11iv2 HPUX.11iv3 Solaris.9 Solaris.10 AIX.5.3 AIX.6.1 Library Library Microsoft. Microsoft. Microsoft. Microsoft. Linux. Linux. Linux. Linux. MP for Cross-platform SLES.9 SLES.10 RHEL.4 RHEL.5 Dependency on SCOM 2007 R2 13 © Novell, Inc. All rights reserved.
  14. 14. Novell Linux MP Component Overview ® ISO image OpsMgr Installer WS-Man Provider WS-Man binaries libraries CIMOM WS-Man Daemon OpenPegasus with WS-Man CIMOM CUPS Firewall Script Ext API File trans NLMP Provider Provider Provider Provider Provider Providers DNS DHCP Provider Provider Components for Cross-platform OpenLDAP SAMBA SCOM 2007 R2 Provider Provider Outside dependency SLES NFS Novell components Provider 14 © Novell, Inc. All rights reserved.
  15. 15. Novell Management Pack Hierarchy ® System. SystemCenter. WS-Man Libraries Libraries Libraries Microsoft. Linux. Library Novell. Linux. Library Novell. Novell. Novell.Agent Novell.Agent. Linux. Linux. Extension. Extension Service.ABC Service.XYZ SLES10 SLES11 Novell. Novell. Novell. Novell. Linux.SLES10. Linux.SLES11. Linux.SLES10. Linux.SLES11. Novell MP Services Service.ABC Service.ABC Service.XYZ Service.XYZ Dependency on SCOM 2007 R2 15 © Novell, Inc. All rights reserved.
  16. 16. Finding Linux Servers The process of finding Linux servers to monitor is automated… In the Operations Manager console, open the Discovery Wizard… …Enter IP address range or other parameters, and then click “OK”. 16 © Novell, Inc. All rights reserved.
  17. 17. Installation …and installation of the Novell Linux Management ® **.novell. com **.** *.** Pack is simple **.novell. com **.novell. com **.** *.** **.** *.** **.novell. **.** com *.** By leveraging System **.novell. **.** com *.** **.novell. **.** Center Operations com *.** Manager 2007 R2 Cross- Platform Extensions… **.novell. com …the Linux Services Management Pack only requires installation of a lightweight plug-in delivered via the same SSH channel. 17 © Novell, Inc. All rights reserved.
  18. 18. The Linux Management Pack from Novell ® monitors all services and 7 of them in depth 18 © Novell, Inc. All rights reserved.
  19. 19. One of the servers is in a critical state. Let’s use the Problem Path tool to find the root cause 19 © Novell, Inc. All rights reserved.
  20. 20. With inline tasks, we can take immediate action to restart the service … 20 © Novell, Inc. All rights reserved.
  21. 21. … without ever leaving the Operations Manager console 21 © Novell, Inc. All rights reserved.
  22. 22. Success! 22 © Novell, Inc. All rights reserved.
  23. 23. **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com In this Health Explorer view, we get detailed information about the Samba service 23 © Novell, Inc. All rights reserved. including information about the issue we resolved earlier
  24. 24. **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com **.novell.com In the Performance **.novell.com View, we can take **.novell.com advantage of graphing **.novell.com capabilities in Operations Manager … 24 © Novell, Inc. All rights reserved.
  25. 25. ...to analyze service performance based on a number of pre- determined criteria 25 © Novell, Inc. All rights reserved.
  26. 26. DNS Service **.novell.com **.novell.com **.novell.com **.novell.com 26 © Novell, Inc. All rights reserved.
  27. 27. DHCP Service Performance **.novell.com **.novell.com **.novell.com 27 © Novell, Inc. All rights reserved.
  28. 28. Novell Linux Management Pack Availability ® Evaluation available from: http://download.novell.com/Download?buildid=QD-rc_brurs~ 28 © Novell, Inc. All rights reserved.
  29. 29. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

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