IT and Business Alignment - Mapping the Physical, Virtual and Business Worlds


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This session will cover integration to PlateSpin Recon for the virtualized environment, integration collecting the physical environment and business data integration into a single view aligning the virtual, physical and business world. This discussion will focus on the methods, mechanics and best practices of federating these data sources into a view, such as a configuration management database (CMDB) as an example, by which to take action. It is intended to cover the technical aspects of the integration capabilities to various database sources marrying application data to the infrastructure providing near real-time views of data from it's source versus solutions that extract, translate and load data into a common repository that now must be maintained. The Novell BSM solution accesses the data in near real-time from the trusted management source providing the most accurate, view of federated data turning it into actionable information.

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IT and Business Alignment - Mapping the Physical, Virtual and Business Worlds

  1. 1. IT and Business Alignment Mapping Physical, Virtual and Business Worlds Complexity Presented Simply, Aligned to Business Tobin Isenberg Phil Schwartz Director Product Management Technical Sales Specialist
  2. 2. Overview What Is BSM? Architecture Service Modeling Visualization 2 © Novell, Inc. All rights reserved.
  3. 3. Common Concerns How are my services? How do I reduce downtime? How do I analyze change impact? How do I ensure compliance? End-to-End Configuration Management Management Availability Performance CMS Service Mapping Service Levels CMDB 3 © Novell, Inc. All rights reserved.
  4. 4. Novell Data Center Solutions ® 4 © Novell, Inc. All rights reserved.
  5. 5. Data Center Business Service Management Business Service Management – Enables IT to provide a service view of the infrastructure aligned to the business measuring real-time operations, while providing control over the infrastructure. Operating Controlling 5 © Novell, Inc. All rights reserved.
  6. 6. Data Center Business Service Management/Overview - How Does it Work? Visualize Browser Based Java-based Web 2.0 Client End-to-End Management Dashboards Configuration Management End-to-end Management Configuration Management Novell Business Novell Business Novell Business Model and Analyze ® Novell Service Manager ™ Service Level Manager ™ myCMDB ™ CMDB360 ™ Intelligent Service Model Data Center Order Processing Data Base Web Services LAN Business Metrics Generated Revenue Inventory Transaction Volume Federation Integrate Management Performance Management Problem Virtual Data Release Configuration 3rd Party CMDB Trans Value Technology Trans Volume Trans Value Discovery Open Source Incident Change Asset Metrics Facility Trans Volume 6 © Novell, Inc. All rights reserved.
  7. 7. Alignment Organizing and Federating Data • Out of the box configurable adapters to commonly used products (helpdesk, management systems, etc). • Drag and drop configurable integrations with common databases (SQL, Sybase, Oracle, etc). Why does this matter? • BSM – End to end management requires tight integrations in order to correlate critical alarms to service offerings. • CMDB – Requires tight integrations to maintain CI's in an automated manner. 7 © Novell, Inc. All rights reserved.
  8. 8. Alignment Visualizing the Services Dashboards Configuration Operations 8 © Novell, Inc. All rights reserved.
  9. 9. Demonstration Summary • Adapters – Adapters and Recon Adapter Overview • Database - How to pull data out of databases • Reconciliation - Automated reconciliation 9 © Novell, Inc. All rights reserved.
  10. 10. Let's Put It All Together Demonstration Questions and Answers 10 © Novell, Inc. All rights reserved.
  11. 11. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.