How Partners Are Helping Customers with Novell Teaming

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Novell Teaming brought next-generation team collaboration capabilities to the Novell portfolio. And Novell Teaming 2 offers even more to make your teams as productive as possible. In this session you'll hear from two Novell partners with significant experience deploying Novell Teaming in customer environments. Join them to learn about the success they've seen as organizations leverage the product's innovative team workspace, document management, knowledge retention and workflow capabilities.

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  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential Our customers face a lot of different business issues and problems... Like.... Challenges.... Do you recognize one or more of these issues?
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • Copyright (c) 2004 / SiteScape, Inc. SiteScape Confidential
  • The Durango release is planned for the second half of 2010. This release will see significant improvement to the user experience, simplifying the ability to brand with corporate colors and graphics that match company web standards. The left navigation and menu structure will be simplified based on user feedback from the release of Teaming 2.0. User profiles will be enhanced (think of LinkedIn) to improve skills and expertise location. A simple organization chart will be added to allow for quick access to organizational data. The long awaiting integration of GroupWise calendars and tasks with Teaming calendars and tasks will be addressed. This will be done via a new Teaming connector using Novell Data Synchronizer. The presence and conferencing integrations will be updated to work with GW Instant Messenger and Novell Conferencing. This will facilitate a more seamless collaboration experience for the end user. Document management capabilities will be improved by introducing major and minor version,s entry level access control and entry versioning. This will help GW DMS customers that are looking to migrate to Teaming as well as provide commonly requested document management improvements.
  • The Durango release is planned for the second half of 2010. This release will see significant improvement to the user experience, simplifying the ability to brand with corporate colors and graphics that match company web standards. The left navigation and menu structure will be simplified based on user feedback from the release of Teaming 2.0. User profiles will be enhanced (think of LinkedIn) to improve skills and expertise location. A simple organization chart will be added to allow for quick access to organizational data. The long awaiting integration of GroupWise calendars and tasks with Teaming calendars and tasks will be addressed. This will be done via a new Teaming connector using Novell Data Synchronizer. The presence and conferencing integrations will be updated to work with GW Instant Messenger and Novell Conferencing. This will facilitate a more seamless collaboration experience for the end user. Document management capabilities will be improved by introducing major and minor version,s entry level access control and entry versioning. This will help GW DMS customers that are looking to migrate to Teaming as well as provide commonly requested document management improvements.
  • How Partners Are Helping Customers with Novell Teaming

    1. 1. How Partners Are Helping Customers with Novell ® Teaming Norm O'Neal Integrity Network Solutions 2010 Novell Knowledge Partner [email_address]
    2. 2. Integrity Network Solutions A Novell ® Platinum Solutions Provider Integrity Network Solutions (INS) continues to grow at a rate of 150% each year thanks in part to our success with Novell Teaming. Teaming brought INS the opportunity to provide our customers with collaboration solutions that connect distributed content, teams and individuals to leverage their collective brainpower! In 2009 INS deployed Novell Teaming for Clawson Communications, Southwest Allen County Schools, Beech Grove City Schools which was a success story, Carroll County and the Community Schools of Frankfort
    3. 4. Clawson Communications Clawson Communications, Inc. Your Indiana communications contractor Clawson Communications, Inc. is a family owned business located in Greenwood, IN.  It was incorporated on July 1, 1984.  Our company focuses on providing our customers with complete communications solutions.  We have the knowledge and capability to install voice cabling, data cabling, fiber optics, riser cabling, outside plant cabling, CATV, paging systems, telephone systems and voice mail.  We provide these services in several environments including hospitals, office buildings, warehouses, factories, schools, manufacturing facilities and government offices.  Our staff currently numbers approximately 60 employees, including an Architect, 2 RCDD 's, a CAD specialist, and over 40 BICSI trained installers. 
    4. 5. Clawson Communications (Continued) Clawson Communications, Inc. implemented Novell ® Teaming as a one-stop portal to organize awarded construction projects. By creating a workspace for each project, we have the ability to keep construction notes, quotes, tasks and any other documentation in a centrally located repository, enabling our project managers to quickly and easily locate project documentation. As a "paperless" office, we are able to import scanned documents to attach to a workspace file folder, we also import awarded contracts, change requests, and any other documentation pertinent to a project. Because Novell Teaming is a web-based application, our employees can obtain project documentation virtually anywhere, as well as the ability to make notations, create and close out new tasks/milestones, create checklists, and effectively communicate with members of their team.
    5. 6. Clawson Communications (Continued) The personal workspace is a convenient function of Novell ® Teaming as well. I have taken the task of inputting notes pertaining to our server configurations, any troubleshooting tips, or general notes in my personal blog. While having the ability to bookmark TID's on the Novell support site is nice, I can paste the TID into my personal blog, and keep other support documents for products for other vendors. This allows me to have my own personal "database" of information at my fingertips that covers any issues I have encountered in our office. Novell Teaming has been a great addition to our family of Novell products. By centralizing data, that may otherwise be located across different server volumes, we not have a professional solution to enhance the way we do business. Rick Miller IT Manager Clawson Communications Greenwood Indiana
    6. 7. How Partners Are Helping Customers with Novell ® Teaming Jeff Royle Chief Marketing Officer [email_address]
    7. 8. Business Issues <ul><li>Need for enhanced information gathering and sharing and be able to access it from anywhere?
    8. 9. Provide a greater leverage to access all kind of information from any location?
    9. 10. Need to keep a tight control on projects and project status?
    10. 11. Need to organize information better and share documents and discussions?
    11. 12. Need to learn form experiences of others?
    12. 13. Need for improved communications for all project participants?
    13. 14. Improve communications across departments and/or with customers, suppliers, and partners? </li></ul>
    14. 15. Uses of Collaboration <ul><li>Communities of Practice
    15. 16. Content Sharing and Standardization
    16. 17. Virtual (project) Team Management
    17. 18. Meeting and Action Item Management
    18. 19. Marketing Brand Management </li></ul><ul><li>Issue Management
    19. 20. Software Implementation Management
    20. 21. Program Management
    21. 22. Collaborative Learning Management
    22. 23. ... </li></ul>
    23. 24. Case Studies
    24. 25. We Help... <ul><li>Problem </li><ul><li>Re-inventing the wheel over and over again </li></ul><li>Implication </li><ul><li>Waste of knowledge and unnecessary mistakes </li></ul><li>Needs </li><ul><li>The principle of introducing an issue and receive thoughts, ideas, experiences, knowledge from others </li></ul><li>Solution </li><ul><li>Novell ® Forum; 50,000 active users in HR, Finance, Engineering and Procurement sharing information; the standardized knowledge used within Shell Global Network Knowledge Base </li></ul><li>Result </li><ul><li>Engineers prevent/solve local problems by being able to communicate globally with peers. Save $200 million/year! </li></ul></ul>
    25. 26. We help... <ul><li>Problem </li><ul><li>The engineering design teams storing/sharing multi-gigabyte 2D and 3D .cad files </li></ul><li>Implication </li><ul><li>Replaced failed and lengthy emailing of large files </li></ul><li>Needs </li><ul><li>A central place to store and share an enormous amount of files for the research and development and design teams </li></ul><li>Solution </li><ul><li>Novell ® Forum; 2,000 users across 6 business units involving automotive research, design and development </li></ul><li>Result </li><ul><li>Streamlining process while creating a central place for teams to work and effectively shorting the design cycle! </li></ul></ul>
    26. 27. We help... <ul><li>Problem </li><ul><li>Wanted to facilitate learning processes. In order to realize this they needed a collaboration tool that organized the e-learning activities where the study programs could communicate effectively online with all their courses and communicate with all the students and teachers </li></ul><li>Implication </li><ul><li>Required a main platform that could maintain, e-learning, project management - communities of practice and this required workflow, discussion forums and project group work </li></ul><li>Needs </li><ul><li>A solution to improve communications for 15,000 students and teachers, enhance information gathering and sharing, facilitated group project work, greatly support the pedagogic and provide greater leverage to access project material </li></ul><li>Solution </li><ul><li>Novell ® Forum; 16,000 users (all students and teachers) migrating to Teaming soon </li></ul><li>Result </li><ul><li>Improved the quality of the study programs and are able to create and communicate new knowledge in the field of higher education competencies development and learning processes faster and more efficiently! </li></ul></ul>
    27. 28. Teaming Solutions
    28. 29. Teaming Solutions <ul><li>Quick and cost-effective automation of everyday tasks
    29. 30. Combines the proven scalability and robust functionality of Novell ® Teaming + Conferencing
    30. 31. Preconfigured templates for key business processes: </li><ul><li>Communities of Practice
    31. 32. HR Collaboration
    32. 33. Meeting Management
    33. 34. Partner Collaboration
    34. 35. Program Management
    35. 36. Proposal Collaboration
    36. 37. “Customize these individually for each customer” </li></ul></ul>
    37. 38. Lessons Learned
    38. 39. Collaboration Benefits <ul><li>Reduce the cost of communications
    39. 40. Save on travel
    40. 41. Capture and turn knowledge into a corporate asset
    41. 42. Improve employee productivity
    42. 43. Avoid reinventing the wheel, over and over again
    43. 44. Improve sales force efficiency
    44. 45. Reduce customer and service costs
    45. 46. Reduce the time to market for new products, services, rules and regulations
    46. 47. Improve relations between suppliers and customers </li></ul>
    47. 48. Collaboration Lessons Learned <ul><li>There’s so much knowledge in people’s minds
    48. 49. Collaboration is evangelism
    49. 50. Features & functions are NO basis for success
    50. 51. Collaboration is very generic, the usage is what makes it
    51. 52. Technique is one, culture and processes are the others, but…
    52. 53. If you wait with the technique till you’re ready, you’ve wasted 2 years not doing anything!
    53. 54. The power of switching off functionality... </li></ul>
    54. 55. Approach
    55. 56. The Proper Approach <ul><li>Basis for success </li><ul><li>Start reasonably small (able to handle)
    56. 57. Start simple and obvious
    57. 58. Problem and need: Business case
    58. 59. Enthusiastic team: Sponsors
    59. 60. Company branding: Integrated, single sign-on, obvious, simple </li></ul></ul>
    60. 61. Drive Revenue
    61. 62. Revenue Drivers <ul><li>Business Consulting – Business challenges
    62. 63. Consulting – Processes - Re-engineering
    63. 64. Implementation
    64. 65. Templates
    65. 66. Workflows
    66. 67. Applications </li></ul>
    67. 68. Vision Allow employees, customers, business partners and suppliers to easily communicate and share information from any location anytime in a secure environment
    68. 69. From “Knowledge is Power” to “Sharing Knowledge is Power” [email_address] www.netcb.com www.linkedin.com/in/jeffroyle
    69. 70. Novell Teaming Library www.novell.com/teaming_library See complete library at:
    70. 71. The Road Ahead <ul><li>Simplified user experience
    71. 72. Customizable look and feel
    72. 73. Tight Novell product integrations
    73. 74. File system integrations
    74. 75. 3 rd Party product integrations
    75. 76. Off-line Access
    76. 77. Distributed environment
    77. 78. Enterprise Search
    78. 79. Document and Records </li></ul>THE NEXT 3 YEARS Note: Shorter Release Cycles
    79. 80. Novell Teaming “Durango” User Experience Improvements <ul><li>Easy site branding ▪ Simplified menus and navigation
    80. 81. Easy editor ▪ Enhanced user profiles </li></ul>Novell Integrations <ul><li>Novell GroupWise calendar and tasks
    81. 82. Novell Conferencing
    82. 83. Novell GWIM presence </li></ul>Document Management <ul><li>Major / minor versions
    83. 84. Entry versioning
    84. 85. Entry access controls </li></ul>
    85. 86. Novell Teaming “Durango” End of Summer 2010
    86. 88. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

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