Novell Success Stories: Endpoint Management for Nonprofits


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Novell Endpoint Management benefits are to improve user productivity, lower IT costs, and mitigate risks.

This presentation will show you how three nonprofits in particular- The Atlantic Philanthropies, Vancouver Convention Center, and Sesame Workshop- reduced IT costs and benefited from Novell Endpoint Management.

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Novell Success Stories: Endpoint Management for Nonprofits

  1. 1. Novell End-User Computing ® Success Stories Endpoint Management / Non-profit July, 2010
  2. 2. Novell Endpoint Management Benefits ® Impact Success Stories • Ensure users get the right applications, 14K PCs Improve whatever device they use user • Repair problems with minimal business impact productivity 3K PCs – reduce troubleshooting time by up to 50% • Perform easier and faster application rollouts – from 2 days to 2 hours 6K PCs Lower IT • Execute fixes remotely costs – cut travel costs by 50% 25K PCs • Deploy new workstations quickly – from 1 day to 40 minutes 11K PCs • Stop data breaches – avoid lawsuits of up to $3M Mitigate • Reduce business risk and increase compliance 20K devices risks - avoid over-spending on software licenses 12K employees 2 © Novell, Inc. All rights reserved.
  3. 3. Customer Success Novell Endpoint Management ® We looked at several tools like IBM but found that Novell ZENworks ™ Configuration Management offered the best scalability and 5K devices manageability. - May 2010 With the old [Microsoft] solution, it could take up to two hours to install a new application...Novell ZENworks Configuration Management can get the same job done in just 30 minutes. - Jan 2010 4K workstations Using the asset management capabilities of Novell ZENworks Configuration Management, we can quickly identify which workstations 14K workstations are ready to handle the migration to Windows 7. - Jan 2010 We selected Novell® ZENworks™ Configuration Management because its patch management and asset management capabilities were far 2K employees superior to those of the Altiris solution. - Nov 2010 The real cost savings are in license control and management. ZENworks Asset Management gives us a true indication of the licensing required, so we no longer over-provision. - Jun 2009 20K devices 3 © Novell, Inc. All rights reserved.
  4. 4. Key Analyst Recognition Novell Endpoint Management ® Visionary, Magic Quadrant for PC Configuration Life Cycle Management Tools, Nov 2009 Challenger, Magic Quadrant for Mobile Data Protection, Sep 2009 Strong performer, Forrester Wave™: IT Asset Life- Cycle Management, Q2 2009 “Organizations should definitely include Novell ZENworks™ in their evaluations”, ZENworks, Apr 2010 “ZENworks™ Configuration Management is particularly strong in the management of Linux- based devices”, Jan 2009 4 © Novell, Inc. All rights reserved.
  5. 5. Press Presence Novell Endpoint Management ® With the recent enhancements to the [ZENworks ™] portfolio, customers now have the tools to mitigate the risks that come with large scale Windows 7 migrations including potential data loss and user downtime - Mar 2010 ZENworks Configuration Management – Finalist Best Policy Management Solution, SC Magazine 2010 awards ZENworks Patch Management – Solid patch management solution that scales nicely for any size environment - Feb 2010 ZENworks Endpoint Security Management – Certainly a strong product, as one would expect from Novell - May 2010 ZENworks Asset Management - Best Asset Management Solution ZENworks Endpoint Security Management - Best Security Solution 5 © Novell, Inc. All rights reserved.
  6. 6. Endpoint Management For Non-Profit
  7. 7. New customer Based in Bermuda, The Atlantic Philanthropies has offices in several countries around the world, including Australia, Bermuda, Ireland, New York City, South Africa and Vietnam. "We evaluated a number of desktop management solutions, including Altiris and LANDesk, before selecting Novell ZENworks™ Configuration Management. We ® knew Novell was the right fit for The Atlantic Philanthropies. Based on our successful deployments with other customers, we felt confident we could implement the solution for a fixed price." Challenge Solution Results Standardize and manage its Novell ZENworks Deployed applications 90 Microsoft Windows desktops Configuration Management percent faster from a central location Partner: Computer Integrated Reduced travel time and Reduce IT administration Services (CIS), Novell costs by 60 percent time and costs Platinum Partner Cut reimaging time to 30 minutes 7 © Novell, Inc. All rights reserved. Updated July 2009
  8. 8. Site of 2010 Winter Olympics The award-winning Vancouver Convention Centre is a green-designed, state-of- the-art facility. Its new structure served as headquarters for the thousands of television and radio broadcasters who covered the 2010 Winter Olympic Games. "Novell ZENworks™ Configuration Management has vastly improved the way we ® deliver and manage our IT resources. We've already cut support costs by more than 50 percent. If we didn't have Novell ZENworks Configuration Management in place we likely would have had to increase our staff. This represents a savings of several thousand dollars a month." Challenge Solution Results Standardize the Novell ZENworks Cut support costs by more management of user Configuration Management than 50 percent workstations Distributed applications in Provide efficient and remote minutes rather than days IT support Reduced reimaging time from 3-4 hours to 30 minutes Minimized system downtime and eliminated many support escalation issue 8 © Novell, Inc. All rights reserved. Updated November 2009
  9. 9. Sesame Workshop is the nonprofit educational organization that changed television forever with the legendary Sesame Street. Local Sesame Street programs produced in countries as diverse as South Africa are making a difference in over 120 nations. "Novell ZENworks™ Asset Management is a good fit for us because it works across ® our multiple platforms including UNIX, Windows, Linux and Macintosh. We tested several solutions and found that Novell ZENworks Asset Management doesn’t place a big burden on our network like other solutions. We are getting great performance." Challenge Solution Results Streamline IT inventory and Novell ZENworks Asset Reduced inventory asset management Management administration time by 70 percent Also: SUSE Linux Enterprise Server ® 9 © Novell, Inc. All rights reserved. Updated June 2010
  10. 10. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.