The Death of Dolly, Dilbert, Distance & Dr No: The Future of Work.

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4 trends shaping the future of work and collaboration.

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The Death of Dolly, Dilbert, Distance & Dr No: The Future of Work.

  1. 1. The Death of Dolly, Dilbert, Dr No & Distance: the future of work. Dr Nicola J Millard, Customer Experience Futurologist, BT Global Services nicola.millard@bt.com @DocNicola
  2. 2. WorkShift: the Death of…
  3. 3. Source: The Balanced Communications Diet for Business, BT White Paper, 2013.
  4. 4. Source: The Balanced Communications Diet for Business, BT White Paper, 2013.
  5. 5. Where have all the people gone? 100% Anywhere (on the move) 80% Home Third spaces Workhubs 60% A hot desk 40% My office desk 20% 0% Source: London Business School Hotspots Movement, 2012 • Source: London Business School Hotspots Movement, 2012
  6. 6. Socialising in the Office: working in the Cloud “Coffice” worker Home worker Virtualised working Activity based working
  7. 7. Connecting the inner Neanderthal Poor Rich
  8. 8. BYOD is happening... and its affects are being seen A further 6% aren’t allowed, but do it anyway Of all IT managers, 60% think that the use of smart devices has helped productivity within the organisation 48% of employees say that they are allowed to use their personal devices for work purposes 84% of IT managers think that adopting a BYO policy gives competitive advantage For organisations with a BYOD policy, 54% say they are facing a challenge managing the policy across different countries due to regions having significantly different policies 56% of organisations have noticed a decrease in performance of at least some applications due to the increased demand upon bandwidth
  9. 9. And then… WYOD… “Wear” Your Own Device! BT Connect. Networks that think Global Customer Forum 10
  10. 10. Want to Know More? Dr Nicola J Millard, Customer Experience Futurologist, BT Global Services nicola.millard@bt.com @DocNicola

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