Information Rights Management (IRM)
Upcoming SlideShare
Loading in...5
×
 

Information Rights Management (IRM)

on

  • 4,245 views

Information Rights Management is the set of techniques and methods which protect the highly sensitive information of the organization irrespective of the file location whether it resides "in" or ...

Information Rights Management is the set of techniques and methods which protect the highly sensitive information of the organization irrespective of the file location whether it resides "in" or "outside" the corporate boundaries. This happens as the permissions embedded inside the file don't allow unauthorized access, modification, copying or printing. This is typically done for protection of financial documents, intellectual property such as patents, design blueprints and executive communications.

Statistics

Views

Total Views
4,245
Views on SlideShare
4,129
Embed Views
116

Actions

Likes
1
Downloads
168
Comments
0

2 Embeds 116

http://niiconsulting.com 115
http://localhost 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Information Rights Management (IRM) Information Rights Management (IRM) Document Transcript

  • INFORMATION RIGHTS MANAGEMENT – IMPLEMENTATION AND CHALLENGES FromAn article on Information Rights Management (IRM) and our methodology for itsproper implementation in achieving secure flow of sensitive information within andbeyond the organizational boundaries.
  • Information Rights Management [IRM]Document TrackerAuthor Version Summary of ChangesManasdeep September 2012 Document CreatedConfidential  Network Intelligence (India) Pvt. Ltd. Page 2 of 12
  • Information Rights Management [IRM] NOTICEThis document contains information which is the intellectual property of Network Intelligence. Thisdocument is received in confidence and its contents cannot be disclosed or copied without the priorwritten consent of Network Intelligence.Nothing in this document constitutes a guaranty, warranty, or license, expressed or implied.Network Intelligence disclaims all liability for all such guaranties, warranties, and licenses, includingbut not limited to: Fitness for a particular purpose; merchantability; non infringement of intellectualproperty or other rights of any third party or of Network Intelligence; indemnity; and all others. Thereader is advised that third parties can have intellectual property rights that can be relevant to thisdocument and the technologies discussed herein, and is advised to seek the advice of competentlegal counsel, without obligation of Network Intelligence.Network Intelligence retains the right to make changes to this document at any time without notice.Network Intelligence makes no warranty for the use of this document and assumes no responsibilityfor any errors that can appear in the document nor does it make a commitment to update theinformation contained herein.CopyrightCopyright. Network Intelligence (India) Pvt. Ltd. All rights reserved.NII Consulting, AuditPro, Firesec, NX27K is a registered trademark of Network Intelligence India Pvt.Ltd.TrademarksOther product and corporate names may be trademarks of other companies and are used only forexplanation and to the owners benefit, without intent to infringe. NII CONTACT DETAILSNetwork Intelligence India Pvt. Ltd.204 Ecospace, Old Nagardas Road, Near Andheri Subway, Andheri (E),Mumbai 400 069, IndiaTel: +91-22-2839-2628 +91-22-4005-2628Fax: +91-22-2837-5454Email: info@niiconsulting.com Confidential  Network Intelligence (India) Pvt. Ltd. Page 3 of 12
  • Information Rights Management [IRM]Contents1. Introduction .............................................................................................................................. 52. Why do we need IRM? ............................................................................................................... 53. What exactly can be achieved with IRM?[1] ................................................................................ 64. What cant be prevented using IRM? ......................................................................................... 65. Are Digital Rights Management (DRM) and IRM same things?.................................................... 76. Key for IRM’s successful implementation[5] ................................................................................ 8 a. Automating policy assignment ............................................................................................... 8 b. Dynamic policy control ........................................................................................................... 8 c. Discretionary policy application ............................................................................................. 8 d. Audit Trail .............................................................................................................................. 87. Steps before implementing IRM[6] .............................................................................................. 98. Popular IRM vendor list ............................................................................................................. 99. Challenges in IRM implementation .......................................................................................... 10 a. Lack of commitment by senior management........................................................................ 10 b. User Unwillingness to change .............................................................................................. 10 c. Miscellaneous Factors[5] ....................................................................................................... 1110. References ........................................................................................................................... 12 Confidential  Network Intelligence (India) Pvt. Ltd. Page 4 of 12
  • Information Rights Management [IRM]1. I NTRODUCTIONInformation Rights Management is the set of techniques and methods which protect thehighly sensitive information of the organization irrespective of the file location whetherit resides "in" or "outside" the corporate boundaries. This happens as the permissionsembedded inside the file dont allow unauthorized access, modification, copying orprinting. This is typically done for protection of financial documents, intellectualproperty such as patents, design blueprints and executive communications.IRM[4] broadly speaking addresses the fundamental problem associated with DataProtection Leakage (DLP). DLP heavily relies on protection of sensitive file within thecorporate network typically at its end points. It protects the data based on its location(directory, file server/ database) or in data in transit, but doesnt give the protection ata more granular level, i.e. information contained in file itself. IRM currently appliesmainly to documents and emails in typical corporate environment setting.While DLP is “transmission control” technology, IRM is “usage control” technology.2. W HY DO WE NEED IRM?The rationale for using IRM is that the privacy information associated with data musttravel along with it. The copying of that data must not lose the associated rights to thatinformation. Rights to modify, update, restrict or even destroy that information must beretained by the individual it pertains to, even when a 3rd party holds that information.In larger context, IRM helps organizations in enforcing corporate policy governing thesecure flow of highly sensitive data in the organization. File protections are defined andenforced based on users identity along with corporate policy on a given class of data.The best way to protect information is to do it directly at the level of the information –and not at the level of many system(s) which might change, transport or store theinformation. Confidential  Network Intelligence (India) Pvt. Ltd. Page 5 of 12
  • Information Rights Management [IRM]3. W HAT EXACTLY CAN BE ACHIEV ED WITH IRM? [1]  Preventing restricted content from unauthorized modification, copying, printing or pasting  Disabling Print Screen feature in Microsoft Windows for taking snapshots of restricted content.  Restricting content exposure wherever it is sent  Support file expiration so that contents in documents are rendered un-viewable (or viewable) automatically after a set time.  Full auditing of both access to documents as well as changes to the rights/policy by business users4. W HAT CAN T BE PREVENTED USING IRM?  Sensitive Content from being erased, stolen, captured or transmitted by malicious programs like Trojans, key loggers etc.  Content from being lost or corrupted due to virus infection  Restricted content from being hand-copied or retyped from a display screen.  Taking digital photograph of the restricted content displayed on a screen by unauthorized person  Snapshots of restricted content are possible using 3rd party screen-capture tools Confidential  Network Intelligence (India) Pvt. Ltd. Page 6 of 12
  • Information Rights Management [IRM]5. A RE D IGITAL R IGHTS M ANAGEMENT (DRM) AND IRM SAME THINGS ?Not Really. Digital Rights management (DRM)[2] technologies are typically used byhardware manufacturers, publishers, copyright holders and individuals with the intentto limit the use of digital content and devices "after sale". It is specifically targeted todefeat any attempts for rich media piracy like Blu-ray, CD, DVDs, tapes, records. InUnited States, a legal mandate called Digital Millennium Copyright Act (DMCA) existswhich imposes criminal penalties on those who make available technologies whoseprimary agenda is to bypass content protection technologies.Main focus of DRM is to defeat copyright infringement by putting "digital locks" to richmedia eg. records, CD, DVDs etc in business to customer domain, while IRM restrictsitself to sensitive information exchange in business to business domain such as merger-acquisition plans, design blueprints, patents, financial statements, strategic businessplans etc. Confidential  Network Intelligence (India) Pvt. Ltd. Page 7 of 12
  • Information Rights Management [IRM]6. K EY FOR IRM’ S SUCCESSFUL IMPLEMENTATION [5]The strength of IRM is typically reserved for very sensitive information that travelsoutside organization — to vendors, suppliers, outsourced parties, partners etc. Butchallenges for proper authentication are quite complex outside the enterprise. Hence,following approaches must be used for effective implantation of IRM enterprise basedsolutions:a. Automating policy assignmentMore automated is policy assignment, better is IRM implementation. This happens asautomation eliminates human errors resident in manual processes which in turn makeit more effective. They can automatically protect documents such as price lists, productspecifications, and manufacturing process description. This works effectively because ifwe let document authors be the sole arbiter of what to protect, it puts an unwelcomeburden on them. They may neglect to do it correctly, consistently, or at all.Organizations can automatically assign policies to entire information groups such asanything saved to a certain folder, content of a certain type, or information that hasreached a particular stage in a workflow. This saves time, ensures consistency, and isthe most efficient way to manage large volumes of sensitive information with IRM.b. Dynamic policy controlAs business conditions evolve, IRM policies that govern the use of content must evolveas well. Regulatory changes will almost always require modifications to informationpolicies such as patent expirations, litigation settlements, mergers and acquisitions etc.Dynamic policy control enables recipient entitlements to be changed when individualroles or business needs change, regardless of where the content resides—even when itslocation is unknown. Policies reside on a policy server, not within the content. So theycan be changed or revoked at any time. Rights can also be set to automatically expire.c. Discretionary policy applicationIn the enterprise, discretionary use of IRM is an option that should be used in additionto rather instead of automated policy application.d. Audit TrailAn audit trail is an unalterable, chronological log of access to a system and a record ofadditions, changes, and deletions to information that system manages, which lists theperson accessing the system, and the time of access, and the action taken. Confidential  Network Intelligence (India) Pvt. Ltd. Page 8 of 12
  • Information Rights Management [IRM]7. S TEPS BEFORE IMPLEMENTING IRM [6]So you are all rolled up to implement IRM solution in your company. But before that,answer this quick checklist:  Outline business areas where sensitive information is frequently exchanged?  What needs to be protected (documents, email etc.)  How will security policies be enforced to protect this sensitive information or communication?  Who can use the information (people, group)  What a user can do with that information (read, write, print or forward)  When can the user access the information (time duration and dates)  Where can the information be accessed from (in office, home,)  What would be the consequences to the business if this information ended up in the wrong hands?  Does the organization retain any employee, customer, or member information that could be used in identity theft if it were exposed, either through loss or theft.8. P OPULAR IRM VENDOR LIST  Seclore FileSecure  Microsoft Integrated Rights Management  Boole Server  SmartCipher  EMC IRM Product Suite Confidential  Network Intelligence (India) Pvt. Ltd. Page 9 of 12
  • Information Rights Management [IRM]9. C HALLENGES IN IRM IMPLEMENTATIONa. Lack of commitment by senior managementThe biggest roadblock in IRM successful implementation is the inadequate commitmentshown by senior management. Management has to be convinced and made aware thevalue of information in the business. Consequences of losing sensitive information mustbe highlighted such as unwanted loss in brand image and reputation, losing client andstakeholder confidence. Unpleasant lawsuits may proceed if the leakage of sensitiveinformation is made public.Common mistake made by senior managers during implementation is that they delegatethe entire part of IRM implementation to the IT team and not take much responsibilityfor it. It is important to note that IRM must be top driven from senior managementwhich only can bring about a cultural change in the organization. Without their support,implementation at the best stays patchy and disorganized.b. User Unwillingness to changeIRM’s restrictive nature and perceived usage hassles may at first not easily gel withusers. Users must be made to undergo a mandatory training and awareness workshopto help ease through this process. Suggested methodology can be summarized as:Methodology for managers to inducing change in users:  Unfreezing: This step alters the forces on individuals sufficiently such that they are distracted to opt for a change. It reduces the user resistance due to increased peer pressure to induce them to go for a change.  Moving: This step presents direction of the change and the actual practice of learning new attitudes.  Refreezing: The final step forges the changed attitudes and learned skills in users.A good practice will be to train some of the people in the organization and nurture themas champions in usage of IRM. It will be better if at least one person from everydepartment is included as a part of the IRM implementation task force. This task forcewill work in close cooperation with vendors/security team during implementationprocess.After the official implementation is over, these champions will provide the first point ofreference and support for any issues arising in DLP to new users. Hence, usersatisfaction increases and consequently resistance to adopt new technology is lowereddown.Confidential  Network Intelligence (India) Pvt. Ltd. Page 10 of 12
  • Information Rights Management [IRM]c. Miscellaneous Factors [ 5 ]  External User Authentication for partners, vendors, suppliers, outsourced parties, must be strong enough and well formed. Any loose ends will damage the confidentiality of the information.  Most IRMs like Microsoft’s Windows Rights Management Services are great for Windows and Office. But they are mainly for Microsoft apps. For apps like in CAD or blueprints, other solutions are either from small vendors or very limited in scope.Confidential  Network Intelligence (India) Pvt. Ltd. Page 11 of 12
  • Information Rights Management [IRM]10. R EFERENCES 1. http://www.iotap.com/Blog/tabid/673/entryid/61/Information-Rights- Management-Sharepoint-2010.aspx 2. http://en.wikipedia.org/wiki/Information_Rights_Management 3. http://blogs.kuppingercole.com/kuppinger/category/information-rights- management/ 4. http://covertix.blogspot.in/ 5. http://www.rcpbuyersguide.com/dload.php?file=whitepapers/SponsorIndex_E MC_Whitepaper11534369.pdf 6. http://www.niiconsulting.com/solutions/information_rights_management.htmlConfidential  Network Intelligence (India) Pvt. Ltd. Page 12 of 12