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Elaine Mead, Chief Executive, NHS Highland and Dr Adrian Baker, a GP in NHS Highland provide the background as to why they integrated health and social care services in their area and why they concluded that a radical structural reform was the way forward. They also explain some of the pre-work that they tested, the experience they gained from elsewhere, and where they are now. They also share some of the challenges that they faced and how they dealt with those things that they did not quite anticipate.
See more on the 2013 NHSScotland Event website http://www.nhsscotlandevent.com/resources/resources2013/resources