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NHS Inform and Beyond Delivering Health Information Services for Scotland
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NHS Inform and Beyond Delivering Health Information Services for Scotland

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This session will provide delegates with an overview of the health information services currently being developed/delivered nationally by NHS 24, including NHS Inform, Scotland's National Health ...

This session will provide delegates with an overview of the health information services currently being developed/delivered nationally by NHS 24, including NHS Inform, Scotland's National Health Information Service.

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    NHS Inform and Beyond Delivering Health Information Services for Scotland NHS Inform and Beyond Delivering Health Information Services for Scotland Presentation Transcript

    • NHS inform and beyond… Delivering Health Information Services for Scotland
    • Lynne Huckerby Head of Health Information Services, NHS 24 Arlene Campbell National Partnership Manager Health Information Services, NHS 24
    • Health Information Services
    • www.nhs24.com Supports: National campaigns, crises, symptomatic enquiries and the unscheduled care service.
    • Care Information Scotland www.careinfoscotland.co.uk Helpline Number: 08456 001 001 Care Information Scotland is a telephone and website service providing information about care services for older people living in Scotland
    • Scotland’s National Health Information Service
    • Online (Inc. online enquiries) Telephone Face to Face Digital TV
    • SUB HEADING TO BE
    • Website Performance
    • Telephone
      • NHS inform: 0800 22 44 88 (anonymous)
      • Health Information Advisors
      • General health information enquiries
        • - Illnesses / Conditions
        • - Treatments
        • - NHS Services
        • - Current Health Issues
        • - Support Service Directory
    • Call Performance
    • Developments
      • Mental Health & Wellbeing
      • Carers
      • Live Well
      • Cancer
      • Palliative Care
      • Bereavement
      • Learning Disabilities
      • Musculoskeletal
      • Better Together
      • Know who to turn to
      • Children/Youth Zone
      • Long Term Conditions
      • Translation
      • Pharmacy
      • STV Local Pilot
    •  
    • NHS Scotland services on Sky: Go to Channel 539 (Community Channel) and Press RED NHS Scotland services on Virgin: Press Home, Choose Interactive (7), News & Info, Looking Local (6) http://lookinglocal.gov.uk/digitv/cds/nhsscotland/Netgem/home.html
    • Download the iPhone app from iTunes: http://itunes.apple.com/gb/app/looking-local/id409806455?mt=8 Mobile Internet & Nintendo Wii: lookinglocal.gov.uk/nhsscotland/
    • Social Media Channels Facebook http://www.facebook.com/nhsinform Twitter http://twitter.com/NHSinform Blog http://blog.nhsinform.co.uk/
    • Partnership and Engagement
    • Other NHS Organisations Special Health Boards Libraries LA & Health Voluntary Organisations & Charities Public Educational Institutes Pharmacies SGHD Local Authorities Regional Health Boards NHS inform & CIS
      • ‘ Face to Face’ information provision
      • NHS inform will support a co-ordinated approach to the delivery of health information at a local level.
    • Why ‘Face to Face’?
      • People still value face to face interaction.
      • Trust
      • Personalised approach
      • Appropriate situation
      • __________________________________________________
      - Health Board (Special / Regional) - GP’s - Information Centres / support points - Pharmacies - Citizens Advice Bureaux - Libraries - Voluntary Sector
    • Partnership and Engagement (Pilots)
      • CAB Health Information Worker Pilot
      • Your Community Your Health
      • West Glasgow CHCP: Volunteer Peer Health Mentor Pilot
      • Shetland and Glasgow – Information Support Role Projects
      • Neurology Pilot
    • An Evolving Service
      • NHS inform is a continuously evolving service, in order to remain current, relevant and to provide the widest range of quality assured information and signposting.
    • Evaluation
      • Programme of evaluation
      • Experience of using service
      • Professionals
      • Public
      • Developments
    • Opportunities ?
      • Email us
      • [email_address]
      • Head of Health Information Services
      • [email_address]
      • National Partnership Manager
      • [email_address]