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Community Chaplaincy Listening

       Dalbeattie Clinic
   Community Chaplaincy Listening
        Dalbeattie Clinic
From a Doctor’s
  Perspective
CCL@Dalbeattie Clinic
•   Up and Running 1 Year
•   1 Chaplain; 6 appointments per week
•   About 50 patients
•   1% practice population
•   Referrals from Practice Doctors and Nurses
The Benefits
Less Doctor Appointments

•   Limitless Time in an Ideal World
•   This is Not and Ideal World
•   For many Talking is the Healing Process
•   CCl Provides an Effective Forum for the Process
Reduced/More EffectiveReferrals
      to Specialist Care


•   The Healing Process of Telling One’s Story:
•   Can Remove the Need for Specialist Referral
•   Can make any Referral more Effective
Reduced/More Effective
   Pharmacological
     Intervention
•   Reduced Use of Anxiolytics
•   Reduced Use of Antidepressants
Positive Patient Perception


•   Patients Really Like the Service
•   60.5% return
•   Very Positive
This Year’s
            Developments
•   Built a new holistic care room
•   Added chaplain appointments to the notes
•   Added CCL to the local Social Prescribing pilot
•   Service seems to be really “bedding in”.
Cases
•   Mr A.
•   Former armed forces- active service in NI
•   Married with grown up children
•   Struggling with low mood/ moderate depression
•   Confided in chaplain
•   Possibly saved his life
Cases
•   Mr B
•   New Patient, recent traumatic separation
•   Fell apart during consultation
•   Obviously helped by talking
•   Engaged fully with chaplain
•   Haven’t seen him since
In Summary

•   Less GP Appointments
•   More Effective Use of Resources
•   Service Popular with Patients
•   Builds Resilient Communities
Thank you

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Parallel Session 2.5.2 Focusing on the Workforce

  • 1. Community Chaplaincy Listening Dalbeattie Clinic Community Chaplaincy Listening Dalbeattie Clinic
  • 2. From a Doctor’s Perspective
  • 3. CCL@Dalbeattie Clinic • Up and Running 1 Year • 1 Chaplain; 6 appointments per week • About 50 patients • 1% practice population • Referrals from Practice Doctors and Nurses
  • 5. Less Doctor Appointments • Limitless Time in an Ideal World • This is Not and Ideal World • For many Talking is the Healing Process • CCl Provides an Effective Forum for the Process
  • 6. Reduced/More EffectiveReferrals to Specialist Care • The Healing Process of Telling One’s Story: • Can Remove the Need for Specialist Referral • Can make any Referral more Effective
  • 7. Reduced/More Effective Pharmacological Intervention • Reduced Use of Anxiolytics • Reduced Use of Antidepressants
  • 8. Positive Patient Perception • Patients Really Like the Service • 60.5% return • Very Positive
  • 9.
  • 10. This Year’s Developments • Built a new holistic care room • Added chaplain appointments to the notes • Added CCL to the local Social Prescribing pilot • Service seems to be really “bedding in”.
  • 11. Cases • Mr A. • Former armed forces- active service in NI • Married with grown up children • Struggling with low mood/ moderate depression • Confided in chaplain • Possibly saved his life
  • 12. Cases • Mr B • New Patient, recent traumatic separation • Fell apart during consultation • Obviously helped by talking • Engaged fully with chaplain • Haven’t seen him since
  • 13. In Summary • Less GP Appointments • More Effective Use of Resources • Service Popular with Patients • Builds Resilient Communities