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5 Whys: Originally developed by Sakichi Toyoda and used within the Toyota Motor Corporation during the evolution of its manufacturing methodologies, 5 Whys is a basic component of problem-solving. By asking ‘Why’ 5 times it encourages the problem solver to avoid assumptions and logic traps and trace the chain of causality from the effect seen through to a root cause. The real root cause should point toward a process that is not working well or does not exist.
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