NGA & Workday: unifying HR services globally


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NGA Human Resources and Workday team up to provide HR Business Process Outsourcing services to Workday customers while offering greater choice and flexibility for global payroll. Explore the added value of this partnership by reading this leaflet.

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NGA & Workday: unifying HR services globally

  1. 1. Workday | Multi-country Payroll Take Your Payroll Global NGA Human Resources and Workday partnership gives Workday customers greater choice and flexibility for global payroll. Organizational requirements for different countries often dictate different payroll providers. And your choice of providers can affect your operation in significant ways. That’s why Workday’s collaboration with NGA Human Resources is so important: it gives customers greater choice and flexibility for global payroll while lowering costs and easing the burden on integration. 1. Flexibility through easing the burden of integration With a pre-built, easy-to-deploy connector between NGA and Workday solutions, data transmission between applications is smooth and secure. And Safe Harbor certification ensures users’ ability to exchange confidential information in a protected way. Making use of this partnership brings important value added services to the HR function while keeping focused on paying multi-country workforces correctly, easily and timely. 2. Reduced costs Instead of having to maintain relationships with local payroll vendors, you’ll have access to a multi-country payroll solution from a single vendor with a single contract and a single global delivery model, enabling you to reduce costs and increase transparency in reporting. 3. Flexible payroll options in 100+ countries Via NGA’s Payroll Exchange solution, organizations can access more than 100 countries across five continents through a network of NGA payroll engines -- such as euHReka, Preceda and ResourceLink Aurora -- and third party local payroll leaders. Besides the assurance of payroll that’s always compliant, you can also rely on multi-language payslips, delivered in your employees’ native tongues. What’s more, as your needs change, you can shift among service delivery options, such as provisioning payroll, managed payroll or comprehensive HR outsourcing (BPO). 4. Consolidated & transparent reporting Transforming rough data into meaningful figures is crucial for HR professionals who actively contribute to the mission of the organization. By standardizing in-country payroll data which is captured in a single instance, HR leaders now have full access to detailed information for reporting purposes in Workday. This offers additional opportunities for payroll data analysis providing you with deep insights in global labor cost. 5. Standardized, compliant payroll process Regardless of your size, industry or geographical footprint, NGA’s multi-country payroll service delivery model provides cost-efficient and standardized payroll services across the globe by establishing a fully-integrated model of the best and leading local payroll providers. Benefits of integration • Bi-directional connections • Lower cost • Eased burden on integration • Greater visibility into labor cost • Improved cash forecasting Benefits of NGA Payroll • Single contract / common service level agreements • Consolidated reporting • Secure data (Safe Harbor certification) • Global compliance • Single point for account governance About us NGA Human Resources is a global leader in helping organizations transform their business-critical HR operations to deliver more effective and efficient people-critical services. We help our clients become better employers through smarter, more streamlined business processes - to save money, manage employee life cycles and support globally connected, agile organizations. This is how NGA makes HR work. What sets us apart is The NGA Advantage. It’s a combination of deep HR expertise and insight, advanced technology platforms and applications and a global portfolio of flexible service delivery options.
  2. 2. Workday | BPO Services From HR SaaS To Global HR Service NGA Human Resources and Workday team up to provide HR Business Process Outsourcing (BPO) services to Workday customers covering the full breadth of HR processes and the full depth of HR service delivery – from Tier 1 call center services to system services. For over a decade, NGA has provided BPO services in the HR, Payroll and Talent Management space to organizations operating in an international environment. Our implementation and service models have been instrumental in the partnership with customers, helping them establish best-practices within their Human Resources function. With the rise of SaaS based solutions, NGA has designed a new deployment model enabled by the convergence of SaaS and BPO which is called Business Process as a Service (BPaaS). BPaaS delivers BPO services on top of SaaS enabled platforms enabling organizations to optimize their HR service delivery in a fully pay-by-the-drink model. By choosing a BPaaS model, organizations can easily: • Streamline, automate and standardize HR processes across boundaries • Reduce operational costs by delivering benefits of scale • Help to ensure governmental compliance • Improve employee effectiveness and satisfaction • Enable flexibility in delivering HR related tasks to employees • Focus on core competences to achieve business goals As a Workday customer, you can rely on a wide range of BPO services powered by the Workday HCM platform: Service Center Management • Tier 1 & 2 support • Policy & Procedures • Basic navigation Workforce & Data administration Customer Story A leading global healthcare company turned to Workday and NGA to get a new, integrated HR software and services solution. Not only did they need a solution for more than 20,000 employees, they also needed HR services delivered in 80+ countries and over a dozen languages. Through NGA's 8 delivery centers, all employees can enjoy 24/7 service center access, to talk to a HR specialist or ask questions about how to navigate Workday. In addition, NGA watches over application maintenance, release management, interfaces with other applications, and master data management. • Employee transactions • Benefits enrollment • On- & offboarding System Services Payroll Processing • Interfaces • Ad hoc reporting • Application modification • TPV Mgt & integration • Gross-to-net processing • Garnishment administration • Tax & print • Localization & support for 100+ countries These BPO services are offered in a flexible service delivery model that fits your organizational needs ranging from processing services over managed services to comprehensive HR BPO.