NESTA 7 th  February 2011
In a nutshell
Cumulative lent in UK to January 2011
P2P lending is already global
Community, transparency and ethicality key for value and trust Openness is highly valued “ No other financial site that I ...
What our customers say
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Zopa - Giles Andrews

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Collaborative Consumption in Action event
NESTA 7 February 2011
Presentation by Giles Andrews from Zopa

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Zopa - Giles Andrews

  1. 1. NESTA 7 th February 2011
  2. 2. In a nutshell
  3. 3. Cumulative lent in UK to January 2011
  4. 4. P2P lending is already global
  5. 5.
  6. 6.
  7. 7. Community, transparency and ethicality key for value and trust Openness is highly valued “ No other financial site that I have visited has the guts to run a discussion board and take it on the chin. Users feel valued and committed “ That makes me feel like I am part of a community and seems to trigger a sense of belonging. With belonging comes pride and passion. Users become champions of Zopa “ When I tell my friends about Zopa I feel hurt by any negative comments they make as though the site was my own, and for that reason it gets me all wound up when I see even the tiniest glitches on the site.” Mosshill, Zopa lender
  8. 8. What our customers say

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