Megan Griffith Gray - How the web is transforming information provision

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Presentation delivered by Megan Griffith Gray at NCVO's Information Management Confererence, November 2008

Published in: Technology, Business, Real Estate
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  • Megan Griffith Gray - How the web is transforming information provision

    1. 1. How the web is transforming information provision Megan Griffith Gray NCVO Third Sector Foresight
    2. 2. Third Sector Foresight… <ul><li>… helps organisations to understand how the world is changing around them and use this knowledge to make better strategic decisions </li></ul><ul><li>What? | So what? | Now what? </li></ul>
    3. 3. New technologies are changing… <ul><li>… how information is generated </li></ul><ul><li>… how information is distributed </li></ul><ul><li>… how information is consumed </li></ul><ul><li>A number of technological, economic and social ‘ drivers’ for organisations </li></ul>
    4. 4. ‘ Drivers’… <ul><li>… are trends or forces outside of your organisations which could have a positive or negative impact on your organisation’s future </li></ul><ul><li>… present opportunities to </li></ul><ul><li>improve | innovate | improvise </li></ul>
    5. 5. Generation <ul><li>Collapse in communications costs </li></ul><ul><li>Increase in amateur online content </li></ul><ul><li>Narrowing gap between professional and amateur publishing </li></ul>
    6. 6. So what? <ul><li>Who are the experts? </li></ul><ul><li>Providing a space for users to contribute and share </li></ul><ul><li>Risk that people will go elsewhere </li></ul>
    7. 7. Distribution <ul><li>Personalised/tailored information </li></ul><ul><li>More variety in formats for products </li></ul><ul><li>File sharing </li></ul><ul><li>Increase in free online information </li></ul><ul><li>Experimentation in pricing </li></ul>
    8. 8. So what? <ul><li>Expectations of: tailored information; flexibility and choice in formats; free content </li></ul><ul><li>Shift from products to services </li></ul><ul><li>Generate income from added-value services </li></ul><ul><li>Web-based honesty box </li></ul>
    9. 9. Consumption <ul><li>Responsibility to filter shifted to individuals </li></ul><ul><li>Peer recommendations (tagging, rating…) </li></ul><ul><li>Online search </li></ul><ul><li>Selective consumption (the i-tunes phenomenon) </li></ul><ul><li>Immediate and up to date information </li></ul>
    10. 10. So what? <ul><li>The role of the aggregator and filter </li></ul><ul><li>Facilitate collaborative filtering </li></ul><ul><li>The death of the report? </li></ul>

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