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Tackling the challenge of infrastructure for 2020 and beyond

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Presented by the Voluntary Action Stoke-on-Trent's Sajid Hasjmi MBE. …

Presented by the Voluntary Action Stoke-on-Trent's Sajid Hasjmi MBE.

Tackling the challenge of infrastructure for 2020 and beyond was the main theme the presentation.

Find out about details about the Evolve conference: http://www.ncvo.org.uk/training-and-events/evolve-conference


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  • 1. Infrastructure Challenges Sajid Hashmi MBE The Dudson Centre, Hope Street, Hanley, Stoke-on-Trent, Staffordshire ST1 5DD Tel: 01782 683030 | Fax: 01782 683199 | enquiries@vast.org.uk | www.vast.org.uk VAST Services (1920) is a Co. Ltd by Guarantee Co. No. 2000818 Registered Charity, No. 1049663
  • 2. Infrastructure Challenges • Definition – What is Infrastructure • Rationalisation • Marketing • Modern v Traditional • Sustainability • Way Forward
  • 3. What is Infrastructure • What does it say on the tin? “Infrastructure” • Why do we need it ? • Offer to funders/ Offer to service users? • What is our USP? • Competition/alternative providers • Shouldn't groups demand it • Fact - Ultimately benefit local communities
  • 4. Rationalisation • LDSO; LIO; CVS; RCC; Vol Action; Community Service; Volunteer Centre; Foundation; Youth Council; Faith support; etc.? • Generic; Specialist; Local; National? • Differences/Similarities/Duplication • Lots of reforms – Change Up, Grassroots, TLI, Assist – why? • Local largely ignored- BIG’s ASSIST/Community Champions
  • 5. Marketing • So what? - Demonstrating Effectiveness • Beating our drum – publicity, marketing • Providing High Quality Services • Recognising & accepting competition • Access to Private Sector/Philanthropists • VCS Infrastructure v Chamber of Commerce • Branding - One identifiable brand; Logo?
  • 6. Modern v Traditional • Service Provider in each district/LA/TTLA? • Multiple infrastructure in each district? • What is local ? • Independence or shared resources • Volunteering independent of others? • Social Enterprise – new providers • Consultants; Training Providers; Housing RSL’s
  • 7. Sustainability – VAST • Charging for unfunded services • Sharing Back office services • Saying no • Utilising social media • Emphasis on Quality in all aspects • Staff Targets & rewards • Business Services - Accounts; Training; Graphic Design, Training & Corporate Social Responsibility
  • 8. National Level • Clear precise & uniform definition/One brand • Demonstrating Effectiveness • Recognised Quality mark Locally • Exceptional Quality • Professional Image • Shared Services – less competition more collaboration • Work with private sector Way Forward
  • 9. Social Economy– Staffordshire • 449 registered Charities based in Staffordshire • 1250 Voluntary Organisations – with paid staff, • 1900 + Community Groups – volunteers no paid staff • 50 + National Charities Operate in Staffordshire • A combined annual income of over £132 million (average income £35,000) • Employs over 7,500 paid staff 19,000 volunteers • Larger than tourism, agriculture & automotive industries • Very few collaborations/Joint working partnerships • Main issues – Trustees and funding
  • 10. Social Economy– Staffordshire • 449 registered Charities based in Staffordshire • 1250 Voluntary Organisations – with paid staff, • 1900 + Community Groups – volunteers no paid staff • 50 + National Charities Operate in Staffordshire • A combined annual income of over £132 million (average income £35,000) • Employs over 7,500 paid staff 19,000 volunteers • Larger than tourism, agriculture & automotive industries • Very few collaborations/Joint working partnerships • Main issues – Trustees and funding