Valuing volunteers

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NCT's Big Weekend 2010 …

NCT's Big Weekend 2010
Valuing volunteers
Presented by Mike Locke, Director of Public Affairs, Volunteering England

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  • 1.  
  • 2. Valuing volunteers Mike Locke Director of Public Affairs, Volunteering England
  • 3. Volunteering England…
    • charity
    • national development agency
    • strategic partner – Office of the Third Sector
    • membership organisation – 1300 members
    • improving policy and practice
    • representing volunteering
    • Good Practice Bank; information sheets
    • www.volunteering.org.uk
  • 4. Local Volunteer Centres
    • 300+
    • brokerage (matching people and opportunities) + marketing + good practice + developing opportunities + policy and campaigning + strategic development
    • supported and accredited by VE
    • members of VE
    • www.volunteering.org.uk/finder
  • 5. “ Volunteering” is …
    • rattling a collection tin … being a trustee … giving personal care … driving people to hospital … serving meals … giving advice … representing someone …. doing their shopping … looking after their pet
    • … every day … once a year … when asked … on-line
    • … free will … unpaid … for others (+ self & family?)
    • … involves: 40% + of adults once a year or more
    • 20%+ once a month or more (England)
  • 6. Valuing volunteers
    • Three perspectives:
    • social policy
    • organisations
    • volunteers
    • questions
  • 7. Social policy values volunteers for:
    • running / helping run … welfare … care … education … sport … arts … health … advice … transport … hobbies … religion … & … & …
    • benefits to volunteers … skills/ employability … fulfilment
    • community cohesion … social capital …citizenship
    • “ Big Society”
  • 8. Organisations value volunteers for:
    • running, organising and supporting activities
    • incl. trustees / governing body
    • as service-users / participants: closeness, understanding, commitment
    • as others: community involvement: social purpose, roots
    • But ……..?
    • who / what do you really need? (… worth it?)
  • 9. Volunteers value volunteering for:
    • social contacts … having time to give
    • cause … putting something back
    • skills ... using or gaining … employment
    • enjoyment … satisfaction
    • because they were asked!
  • 10. How do volunteers want to be valued?
    • being useful
    • good use of their time
    • well organised
    • how can organisations use volunteers’ time well?
  • 11. Being useful
    • ethos: congruence of volunteer and organisation
    • self-development? friends? social? career?
    • appreciation / recognition
    • thanks …
    • skills/ certificates …
    • right for the individual?
  • 12. Using time
    • pressures … work-life balance … family economics … over-time … unemployment … commuting
    • different ways of using time … flexibility … roles / tasks … virtual / online …consumerist / episodic
    • clear about time commitment
  • 13. Managing time
    • managing volunteers
    • capabilities, skills, training, expertise and standards
      • resources, funding
      • Volunteering England campaign June +
      • portal
  • 14. Calling time
    • helping volunteers stop volunteering
    • burn out
    • succession planning
    • finding new people
    • networks
    • being accessible + extending contacts
  • 15. Social policy: looking for evidence of value
    • how to demonstrate the value from volunteering
        • economic
        • social
        • added value
    • VIVA - VE
    • Social Return on Investment - NEF
  • 16. Shared value!
    • most people volunteered before
    • … and / or are volunteering other places
    • we want them to volunteer again
    • volunteers are like a natural resource we share
    • “ recycling”!
    • how to look after the volunteers who are with us now?
  • 17. Further information
    • Citizenship Surveys – Dept for Communities and Local Government
    • Low, N, Butt, S, Ellis Paine, A and Davis Smith, J (2007) Helping out: a national survey of volunteering and charitable giving Cabinet Office
    • CONTACT: [email_address]
    • www.volunteeering.org.uk