Keeping The Elderly Safe In The 21st Century


Published on

These PowerPoint presentations are intended for use by crime prevention practitioners who bring their experience and expertise to each topic. The presentations are not intended for public use or by individuals with no training or expertise in crime prevention. Each presentation is intended to educate, increase awareness, and teach prevention strategies. Presenters must discern whether their audiences require a more basic or advanced level of information.

NCPC welcomes your input and would like your assistance in tracking the use of these topical presentations. Please email NCPC at with information about when and how the presentations were used. If you like, we will also place you in a database to receive updates of the PowerPoint presentations and additional training information. We encourage you to visit to find additional information on these topics. We also invite you to send in your own trainer notes, handouts, pictures, and anecdotes to share with others on

Published in: Technology, Health & Medicine
1 Comment
  • good information of telemarketing and safety tips.Thanks for your share!!
    likely if you want of any scam awareness help,kindly visit my blog
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide
  • Start by mentioning that the National Crime Prevention Council in partnership with the Bureau of Justice Assistance is the creator of this PowerPoint. This presentation is designed for delivery to adult children and caregivers of the elderly. The information is fairly universal, but the delivery should be to give adult children and caregivers tools and information to empower them to help older friends and loved ones who oftentimes turn to them to advice. The presentation is about keeping the elderly safe from crime; it is not a detailed guide to choosing an eldercare giver or facility. Trainer Tip : Try to relate an incident where a senior needed assistance and went first to their adult children for guidance. The example could be your own parents or aging relative, or a story someone has told you. Throughout the presentation, trainer tips will be an opportunity to put the lesson in perspective, to make the learning personal. Remember that in giving care to the elderly, it is always personal.
  • Keeping The Elderly Safe In The 21st Century

    1. 1. Keeping the Elderly Safe in the 21 st Century National Crime Prevention Council 2006
    2. 2. Workshop Goal and Objectives <ul><li>Attendees will be better equipped to assist their aging parents or other friends and loved ones from becoming victims of crime by </li></ul><ul><ul><li>Understanding the Processes of Aging </li></ul></ul><ul><ul><li>Identifying Threats and Challenges </li></ul></ul><ul><ul><li>Recognizing Signs and Potential Dangers </li></ul></ul><ul><ul><li>Developing Prevention/Intervention Strategies </li></ul></ul>
    3. 3. Introduction <ul><li>Senior citizens (age 65 and older) currently make up 13% of the population. </li></ul><ul><li>Baby boomers are entering that age group. </li></ul><ul><li>The number of seniors will continue to grow over the coming years. </li></ul>
    4. 4. Introduction <ul><li>As the senior citizen population grows, they will need more care and attention. </li></ul><ul><li>More adults will find themselves caring for and assisting their elderly parents and loved ones. </li></ul><ul><li>The elderly often turn to their adult children in times of need. </li></ul>
    5. 5. Introduction <ul><li>The elderly are sometimes ignored, even by loved ones. </li></ul><ul><li>They can be victims of crime like the rest of us, and especially of </li></ul><ul><ul><li>Physical abuse </li></ul></ul><ul><ul><li>Financial exploitation </li></ul></ul><ul><ul><li>Fraud </li></ul></ul><ul><ul><li>Self neglect </li></ul></ul>
    6. 6. Why it’s Important <ul><li>As the population of seniors grows </li></ul><ul><li>Adult children will be called upon more often to resolve problems. </li></ul><ul><li>Public safety officials will get more calls for service concerning the elderly. </li></ul><ul><li>Perpetrators will more readily target seniors. </li></ul>
    7. 7. Senior Citizens <ul><li>Older Americans deal with issues like the rest of us, including </li></ul><ul><li>Loneliness or aloneness </li></ul><ul><li>Depression </li></ul><ul><li>But also age-specific issues, including </li></ul><ul><li>Retirement </li></ul><ul><li>Diminished health </li></ul><ul><li>Reduced independence </li></ul><ul><li>Dementia and Alzheimer's disease </li></ul>
    8. 8. Senior Citizens <ul><li>Some senior citizens are in great health and are fully </li></ul><ul><li>capable of caring for themselves. Many of them volunteer </li></ul><ul><li>some of their free time to help others by </li></ul><ul><li>Mentoring </li></ul><ul><li>Teaching </li></ul><ul><li>Joining Neighborhood Watch groups </li></ul><ul><li>Organizing community events </li></ul>
    9. 9. Seniors Volunteering <ul><li>On average, senior citizens volunteer less than other age groups, but when they do, they tend to become very involved and volunteer more hours than other age groups. </li></ul><ul><li>It is predicted that the “boomer” generation will be more active in volunteer activities. </li></ul>
    10. 10. Seniors in the News
    11. 11. Seniors in the News
    12. 12. Senior Volunteer Opportunities <ul><li>Senior Corps </li></ul><ul><li>USA Freedom Corps </li></ul><ul><li>Senior Citizens Bureau </li></ul><ul><li>Older Americans Act Programs </li></ul><ul><li>Retired Senior Volunteer Program (RSVP) </li></ul><ul><li>AARP </li></ul>
    13. 13. Elder Care Issues <ul><li>Many senior citizens are unable to care for themselves, and </li></ul><ul><li>require special attention. In these situations, loved ones should </li></ul><ul><li>watch for </li></ul><ul><li>Elder abuse </li></ul><ul><li>Financial exploitation </li></ul><ul><li>Neglect and self-neglect </li></ul><ul><li>Seclusion </li></ul><ul><li>However, there is also plenty of help available to caregivers. </li></ul>
    14. 14. Doctor Marion
    15. 15. Elder Care <ul><li>Make sure the health agency is insured, bonded, and that criminal background checks have been completed. </li></ul><ul><li>The Eldercare Locator can help you find appropriate care. Visit this resource at or call 800-677-1116. </li></ul>
    16. 16. Eldercare Locator
    17. 17. Things to Watch For <ul><li>There are several ways that elder abuse is committed: </li></ul><ul><ul><li>Physical </li></ul></ul><ul><ul><li>Emotional </li></ul></ul><ul><ul><li>Sexual </li></ul></ul><ul><ul><li>Neglect </li></ul></ul><ul><ul><li>Abandonment </li></ul></ul><ul><ul><li>In addition, seniors may neglect their own welfare. </li></ul></ul>
    18. 18. Signs of Physical Abuse <ul><li>Bruises, black eyes, broken bones </li></ul><ul><li>Open wounds, punctures, untreated injuries </li></ul><ul><li>Sprains, dislocations </li></ul><ul><li>Broken eyeglasses/frames, signs of being restrained </li></ul><ul><li>Over- or underutilization of medication </li></ul><ul><li>Caregiver’s refusal to allow visitors to see an elder alone </li></ul><ul><li>The senior’s verbal report of being mistreated </li></ul>
    19. 19. Signs of Emotional Abuse <ul><li>Elder is emotionally upset or agitated </li></ul><ul><li>Senior is withdrawn and noncommunicative or nonresponsive </li></ul><ul><li>Unusual behavior, such as sucking, biting, or rocking </li></ul><ul><li>An elder’s report of being verbally or emotionally mistreated </li></ul>
    20. 20. Signs of Sexual Abuse <ul><li>Bruises or bleeding around vaginal or genital area </li></ul><ul><li>Unexplained venereal disease or genital infections </li></ul><ul><li>Torn, stained, or bloody underclothing </li></ul><ul><li>An elder’s report of being sexually assaulted or raped </li></ul>
    21. 21. Signs of Neglect <ul><li>Dehydration, malnutrition, untreated bed sores, poor personal hygiene </li></ul><ul><li>Unsanitary, unclean, or unsafe living quarters </li></ul><ul><li>Lack of clothing or inadequate clothing </li></ul><ul><li>Inadequate housing or homelessness </li></ul><ul><li>An elder’s report of being mistreated </li></ul>
    22. 22. Signs of Abandonment <ul><li>Desertion of an elder at a hospital, nursing facility, or similar institution </li></ul><ul><li>Senior’s disorientation </li></ul><ul><li>Desertion of an elder at a shopping center, park, or other public area </li></ul><ul><li>An elder’s report of being abandoned </li></ul>
    23. 23. Eldercare Locator <ul><li>If you recognize any of these signs of abuse, </li></ul><ul><li>contact the Eldercare Locator help line as soon </li></ul><ul><li>as possible. </li></ul><ul><li>800-677-1116, Monday – Friday, 9 a.m. – </li></ul><ul><li>8 p.m. ET </li></ul><ul><li>Call 9-1-1 immediately if someone you know is in serious or life-threatening danger </li></ul>
    24. 24. Elder Care <ul><li>On the Internet, there are more resources </li></ul><ul><li>available to assist caregivers. </li></ul><ul><li>CareGuide@Home, </li></ul><ul><li>Doctor Marion, </li></ul>
    25. 25. Financial Exploitation <ul><li>The unique issues that senior citizens face can leave </li></ul><ul><li>them more at risk of becoming victims of fraud or identity theft than other age groups. </li></ul><ul><li>Caregivers should watch for signs of financial exploitation in their older parents and realize that these crimes could be committed by anyone – even the elder’s family members or other caregivers. </li></ul>
    26. 26. Financial Exploitation <ul><li>Many criminals consider senior citizens easy targets </li></ul><ul><li>for scams because they </li></ul><ul><li>May have a “nest egg” to spend or invest </li></ul><ul><li>Might be lonely and more willing to talk to strangers </li></ul><ul><li>Are less likely to report fraud than other age groups </li></ul><ul><li>No longer have their partner and confidant to talk to </li></ul>
    27. 27. Preventing Financial Exploitation <ul><li>Minimize isolation </li></ul><ul><ul><li>Family and friends can help with early detection. </li></ul></ul><ul><li>Formal credit checks of senior’s finances </li></ul><ul><li>Background checks on caregivers or people close to possible victim </li></ul>
    28. 28. Financial Exploitation Warning Signs <ul><li>Overdrawn bank accounts </li></ul><ul><li>Junk mail piling up at home </li></ul><ul><li>Numerous phone calls from numbers child/caregiver doesn’t recognize </li></ul><ul><li>“ Gimme” gifts—cheap, useless items like whistles, hats, rulers, or bumper stickers </li></ul>
    29. 29. Financial Exploitation Intervention <ul><li>If you suspect that an elder has been </li></ul><ul><li>exploited financially </li></ul><ul><li>Contact the local adult protective services agency. </li></ul><ul><li>Contact your state’s attorney general’s office. </li></ul><ul><li>File a report with the local police. </li></ul>
    30. 30. Telemarketing Fraud <ul><li>Criminals use high-pressure sales tactics and </li></ul><ul><li>psychology to exploit the trust of victims. Remind older </li></ul><ul><li>loved ones that </li></ul><ul><li>Offers that seem too good to be true usually are. </li></ul><ul><li>You do not have to be polite to salespeople. </li></ul><ul><li>When on the phone, always feel free to say “No,” and hang up. It’s not rude – it’s shrewd. </li></ul>
    31. 31. Telemarketing Fraud Warning Signs <ul><li>Beware of the classic lines below, which are often </li></ul><ul><li>used by scam artists </li></ul><ul><li>“ You must act now, or the offer will expire.” </li></ul><ul><li>“ You have won a free gift, but you must pay for postage” (or another charge). </li></ul><ul><li>“ Don’t miss this ‘high-profit, no-risk’ offer.” </li></ul>
    32. 32. Telemarketing Tip #1 <ul><li>Make sure seniors are familiar with the tips below and on </li></ul><ul><li>the following slides to make sure they aren’t victims of </li></ul><ul><li>fraud. </li></ul><ul><li>Never give out personal information over the phone unless they initiated the call and trust the person or agency receiving the call. Legitimate callers will not ask for this information. </li></ul><ul><li>“ I don’t give out personal information over the phone. I’ll </li></ul><ul><li>contact the company directly and provide them with the </li></ul><ul><li>necessary information.” </li></ul>
    33. 33. Telemarketing Tip #2 <ul><li>If the caller says something is free, then they shouldn’t have to pay to receive it. </li></ul><ul><li>They should not need to pay handling charges or taxes. </li></ul><ul><li>“ I shouldn’t have to send money for something </li></ul><ul><li>that’s free.” </li></ul>
    34. 34. Telemarketing Tip #3 <ul><li>“ Limited time offers” should not require an immediate decision. </li></ul><ul><li>Legitimate callers will not rush them. </li></ul><ul><li>They should sleep on it for a day or two. </li></ul><ul><li>“ I’d like some time to think about this. Tell me how I can </li></ul><ul><li>get in touch with you. If I’m interested, I’ll call you back.” </li></ul>
    35. 35. Telemarketing Tip #4 <ul><li>Be wary of any caller that tries to convince them not to speak with anyone about the call. </li></ul><ul><li>“ I’d like to take some time to discuss this with </li></ul><ul><li>my family and friends, and I’ll get back to you </li></ul><ul><li>if I’m still interested.” </li></ul>
    36. 36. Telemarketing Tip #5 <ul><li>It can be hard to understand the verbal details of an offer. </li></ul><ul><li>Request to receive details in the mail. </li></ul><ul><li>All legitimate business offers and investments should be able to comply. </li></ul><ul><li>“ If you can’t mail me the information, then I can’t talk to </li></ul><ul><li>you.” </li></ul>
    37. 38. Fraud <ul><li>The Federal Trade Commission received a total of 99,135 fraud-related </li></ul><ul><li>complaints from consumers age 50 and over in 2005 </li></ul><ul><li>Foreign money offers (10%) </li></ul><ul><li>Prizes/sweepstakes and lotteries (9%) </li></ul><ul><li>Internet auctions (9%) </li></ul><ul><li>Internet services and computer complaints (6%) </li></ul><ul><li>Shop-at-home/catalog sales (6%) </li></ul><ul><li>Telephone services (3%) </li></ul>
    38. 39. Identity Theft <ul><li>Seniors have the smallest rate of identity theft fraud victims; </li></ul><ul><li>however, the Federal Trade Commission received a total of </li></ul><ul><li>56,584 identity-theft related complaints from consumers age 50 </li></ul><ul><li>and over in 2005. </li></ul><ul><li>Credit card fraud (34%) </li></ul><ul><li>Bank fraud (18%) </li></ul><ul><li>Phone or utilities fraud (15%) </li></ul><ul><li>63% of identity theft is committed by someone the victim knows. </li></ul>
    39. 40. Preventing Identity Theft <ul><li>Make sure seniors are aware of these prevention tips: </li></ul><ul><li>Shred all discarded mail with personal information. </li></ul><ul><li>Routinely monitor financial accounts and billing statements. </li></ul><ul><li>Make a copy of everything in their wallet in case it is lost or stolen. </li></ul><ul><li>Keep records of conversations and copies of all correspondence. </li></ul>
    40. 41. Identity Theft Warning Signs <ul><li>Failing to receive bills or other mail </li></ul><ul><li>Receiving credit cards for which they did not apply </li></ul><ul><li>Being denied credit, or offered less favorable credit terms, for no apparent reason </li></ul><ul><li>Getting calls or letters from debt collectors or businesses about items or services they did not buy </li></ul>
    41. 42. Identity Theft Intervention <ul><li>If you suspect your identity or an elder’s has been stolen </li></ul><ul><li>Place a fraud alert on your credit reports and review them with the major credit reporting agencies, Equifax, Experian, and TransUnion </li></ul><ul><li>Close accounts you believe are fraudulent or may have been subject to tampering </li></ul><ul><li>File a report with local police where the ID theft took place </li></ul><ul><li>File a complaint with the Federal Trade Commission </li></ul><ul><ul><li> </li></ul></ul>
    42. 44. General Safety Tips <ul><li>Make sure seniors follow these tips at home: </li></ul><ul><li>Use sturdy metal or solid wood doors, and install and use deadbolt locks (1 ½ inch throw or greater). </li></ul><ul><li>Use wide-angle viewers in doors at different heights if necessary. </li></ul><ul><li>Light up entry doors; use motion detectors or floodlights. </li></ul><ul><li>Trim shrubbery around doors and windows and make sure the address is displayed for emergency personnel. </li></ul><ul><li>Give an extra key to a trusted neighbor. </li></ul>
    43. 45. General Safety Tips <ul><li>At home </li></ul><ul><li>Ask for photo identification from service, delivery or utility workers before letting them in. </li></ul><ul><li>Ask law enforcement for a free home security survey. </li></ul><ul><li>Consider installing an alarm. </li></ul>
    44. 46. General Safety Tips <ul><li>Out and About </li></ul><ul><li>Go out with friends and family, not alone. </li></ul><ul><li>Walk purposely and know where they are. </li></ul><ul><li>Walk down the middle of the sidewalk rather than along doorways or the curb. </li></ul><ul><li>Keep purses close to their bodies and wallets in front pants or jacket pocket. </li></ul><ul><li>Carry only cash, credit cards, and ID that will be needed. </li></ul>
    45. 47. General Safety Tips <ul><li>Out and About </li></ul><ul><li>Use busier, better-lighted stops on public transit. </li></ul><ul><li>Sit near the bus driver or, in subway cars, with several other passengers. </li></ul><ul><li>If someone seems to be following them, turn in the opposite direction or cross the street. If they persist, approach the nearest group of people and ask for help. </li></ul><ul><li>If someone or something makes them uneasy, trust their instincts and leave. </li></ul>
    46. 48. General Safety Tips <ul><li>In the Neighborhood </li></ul><ul><li>Know your neighbors. </li></ul><ul><li>Report crime and suspicious activities to police. </li></ul><ul><li>Start or strengthen a Neighborhood Watch group. </li></ul><ul><li>Find out if their area has community policing, and get to know the officers assigned to their neighborhood. </li></ul>
    47. 50. Emergency Preparedness <ul><li>No one expects to deal with disaster, but everyone can prepare </li></ul><ul><li>for them. Senior citizens should be ready to deal with </li></ul><ul><li>emergencies like </li></ul><ul><li>Hurricanes </li></ul><ul><li>Earthquakes </li></ul><ul><li>Power outages </li></ul><ul><li>Flooding </li></ul><ul><li>Fires </li></ul><ul><li>Toxic spills </li></ul>
    48. 51. Emergency Preparedness <ul><li>Make sure seniors stock up on supplies for at least three days </li></ul><ul><li>Food, water </li></ul><ul><li>First aid kit, medicine </li></ul><ul><li>Phone numbers of local and nonlocal relatives </li></ul><ul><li>Personal hygiene supplies </li></ul><ul><li>Battery-powered radio, flashlight </li></ul><ul><li>Change of clothes, extra keys </li></ul><ul><li>Cash, change, credit cards </li></ul>
    49. 52. Emergency Preparedness <ul><li>Checklist </li></ul><ul><li>Post emergency phone numbers by phone. </li></ul><ul><li>Arrange for someone to check on seniors. </li></ul><ul><li>Plan ahead for transportation. </li></ul><ul><li>Have an evacuation plan and practice it. </li></ul><ul><li>Find the safe places in their home for each type of emergency. </li></ul>
    50. 53. Emergency Preparedness <ul><li>Checklist </li></ul><ul><li>Plan ahead with their home health care service. </li></ul><ul><li>Teach those who may be providing assistance how to operate necessary equipment. </li></ul><ul><li>Be sure others know their medical needs. </li></ul>
    51. 54. Emergency Preparedness <ul><li>Notification </li></ul><ul><li>National Oceanic and Atmospheric Administration (NOAA) weather radio </li></ul><ul><ul><li>Call your local National Weather Service office. </li></ul></ul><ul><li>Commercial radio and television stations </li></ul><ul><li>Door-to-door warning from officials </li></ul>
    52. 55. Emergency Preparedness <ul><li>Preparation for Pets </li></ul><ul><li>Assemble an animal emergency supply kit. </li></ul><ul><li>Plan in advance for shelter alternatives. </li></ul><ul><li>Develop buddy system with friends and relatives. </li></ul><ul><li>Visit . </li></ul>
    53. 56. Conclusions <ul><li>Keeping your elderly loved ones safe is easier when planned for in advance. </li></ul><ul><li>Talk to them beforehand about their safety. </li></ul><ul><li>Pay attention to what they say, so you can notice if things change. </li></ul><ul><li>Your local office on aging is there to help you care for the elderly. </li></ul>
    54. 57. Resources <ul><li>National Crime Prevention Council: </li></ul><ul><li>National Criminal Justice Reference Service: </li></ul><ul><li>AARP: </li></ul><ul><li>Health and Human Services: </li></ul><ul><li>Alzheimer’s Association: </li></ul>
    55. 58. National Crime Prevention Council <ul><li>1000 Connecticut Avenue, NW </li></ul><ul><li>Thirteenth Floor </li></ul><ul><li>Washington, DC 20036 </li></ul><ul><li>202-466-6272 </li></ul><ul><li> </li></ul>
    56. 59. Presenter Contact Information
    1. A particular slide catching your eye?

      Clipping is a handy way to collect important slides you want to go back to later.