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"Hey, large, multi-national STM publisher, why CAN'T I get your content for free?" "Little Lady, I'll just pat you on the head while ignoring everything you say." "But the XYZ consortium bought this without questioning why only pink-haired zebras are allowed to access the content." Sure, these are tongue-in-cheek characterizations, but these remarks are not too far off from what the presenters have heard or experienced over the years.
Please join these three nontraditional career path librarians as they candidly share how to communicate, interact, and negotiate with all constituents of the information resources chain. Learn why it is important to approach communication and interaction as a win-win synergy that can successfully create dynamic partnerships and, yes, even develop friendships with "the other side." Be prepared for a frank, open discussion where you may be surprised and even a little shocked at the turn interactions and negotiations have taken in the past. Please bring along at least one anonymous example of what you consider to be a poor interaction/communication in the past, from either side of the fence. We anticipate a lively and educational conversation!
Collection Development Librarian, Western Carolina University
Program Officer for Resource Sharing, Greater Western Library Alliance
Sr. Library Sales Manager, SAGE Publications