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Randy.humphries Randy.humphries Presentation Transcript

  • National Aeronautics and Space AdministrationNational Aeronautics and Space Administration Five Fundamental Things You Need to Know to Get Back to the Moon APPEL PM Challenge Conference APPEL PM Challenge Conference February 2008 February 2008 Randy Humphries Jr. Randy Humphries Jr. NASA Glenn Research Center NASA Glenn Research Centerwww.nasa.govwww.nasa.gov
  • Overview Why is the Constellation Program a unique challenge? Who am I? A Foundation for Success Fundamentals Why important/benefit? Action opportunities Summary Q and A Do one thing different tomorrow3/3/2008 PMC 2008 2
  • What Makes the Constellation Program Unique? Implementing projects of national and international importance offer challenges not encountered by most project managers Achieving Constellation Program goals will require designing, developing and building a spacecraft system that provides: Access to the International Space Station Transportation to the Moon Building a living environment on another heavenly body Requires a mastery of program and project management skills seldom matched in history Musters skills of the nation The First National Space Mandate Since Apollo3/3/2008 PMC 2008 3
  • What Makes the Constellation Program Unique? Team is distributed across the globe Multiple cultures and subcultures NASA Centers Corporate - contractor Regional Operating in the public eye Unique budget/financial approach Time is important Shuttle program ends in 2010 Historical public benefits3/3/2008 PMC 2008 4
  • Who I Am—Professionally! Glenn Research Center Stennis Space Center Stennis Space Center NASA Headquarters NASA Headquarters Orion Kennedy Space Center Kennedy Space Center International Marshall Space Flight Center Marshall Space Flight Center Space Station Industry Industry Constellation Fastrac Engine Pluto New Horizons Space Shuttle Ares3/3/2008 PMC 2008 5
  • A Foundation for Success Fundamentals are: Foundational An essential component of the system or structure Central Fundamentals are: Interconnected All essential for success Interrelated3/3/2008 PMC 2008 6
  • Communicate Fundamental #1 Definition To convey information about; make known; impart To reveal clearly; manifest To have an interchange, as of ideas To express oneself in such a way that one is readily and clearly understood To be connected, one with another Why is it so important? Transmission of data — Requirements Set expectations — Roles and responsibilities — Plans and possibilities — Outcomes (what does success look like?) Influence — Team — Management — Public — Customer Wasn’t part of our Engineering curriculum3/3/2008 PMC 2008 7
  • Communicate Oral Written Nonverbal NOTHING replaces face-to-face communication Honesty/integrity Action opportunity Take a communication class Talk to your team about how you (the team) communicate Communicate, Communicate, Communicate3/3/2008 PMC 2008 8
  • Develop Project Management Skills Fundamental #2 Project Management The discipline of organizing and managing resources (e.g. people) in such a way that the project is completed within defined scope, quality, time and cost constraints An endeavor undertaken to create a unique product or service, which brings about beneficial change or added value Why is it so important? Technical tools for managing and executing projects — Proven methodologies for managing cost, schedule and risk — Standard practices • NASA Program and Project Management Process and Requirements – NPR7120.5D or 7120.8 — Useful strategies and Tactics Central planning/communication vehicle Lessons learned from similar experiences in relevant environment Training + Experience = Knowledge3/3/2008 PMC 2008 9
  • Develop Project Management Skills Project Management Development is a continual process Training — NASA Academy of Program/Project and Engineering Leadership (APPEL) — PPMI — Military — Other courses (get your 80 hours++) Experiences — Research — Development — Operations Network — Classes — Other Project Managers Books/tapes Coach/Mentor Action opportunities Schedule classes Read a good self-help book Expand your network Get a mentor Make time to improve your performance3/3/2008 PMC 2008 10
  • People are Your Greatest Asset Fundamental #3 Execution of programs and projects is performed by human beings The richness of which is our creativity, spirit, diversity, and ability to persevere through adversity Our personalities and family/personal lives offer person-unique situations and interesting circumstances to the workplace — Do you have a risk management plan? — Does it address absences or reduced productivity due to deaths, emotional issues, medical problems, etc? The achievement of a goal or set of objectives (project) results from performance Peak performance is achieved through maximum individual effort and optimum team dynamic Emotional Intelligence (EI), describes an ability, capacity, or skill to perceive, assess, and manage the emotions of ones self, of others, and of groups.3/3/2008 PMC 2008 11
  • People are Your Greatest Asset Apollo teaches of the human frailties that result from stress Increased divorce rate Sickly children Heart attacks Mental breakdown Burnout Dont forget the people Them You—Take care of yourself Work with integrity and respect It is my opinion that the life generated by the Space Program was basically unhealthy for the families of space personnel.... Dr. Ronald C. Erbs of Titusville (during the Apollo program)3/3/2008 PMC 2008 12
  • People are Your Greatest Asset Action opportunities Get to know yourself and how you react to stress Watch others close to you (protect each other) Take your vacations/leave Take a stress course Exercise Visit your workplace Employee Assistance Program counselor3/3/2008 PMC 2008 13
  • It Takes a Nation Fundamental #4 Space Shuttle Program Supplier Geographical Distribution by State3/3/2008 PMC 2008 14
  • It Takes a Nation Culturally Patterns of human activity and the symbolic structures that give such activities significance and importance. NASA Centers and Headquarters Numerous contractors and subcontractors Regional Talent pool distribution Politically A program of this magnitude requires National support The program’s success must come before the desires of the local organizations3/3/2008 PMC 2008 15
  • It Takes a Nation Action opportunities Take time to understand and appreciate the cultural drivers of your teammates at other centers/companies Read a history book on Apollo, Shuttle, or Station Visit a NASA center or contractor you have never visited — Have dinner with them Write down the 5 strengths of each of your closest program/project partners3/3/2008 PMC 2008 16
  • Success is spelled TEAM Fundamental #5 Team: a group of people linked in a common purpose Success: achievement of an objective/goal Constellation is the largest challenge the Space community has ever undertaken Trust is the fundamental unit of ANY relationship Required for the existence of a team Positive Working Relationships Trust is fundamental to Team3/3/2008 PMC 2008 17
  • Success is spelled TEAM Action opportunities Build teaming early Establish norms early (respect, professionalism, etc.) Build Trust Set clear mission/objectives Clarify roles and responsibilities Communicate, communicate, communicate Look for and find common ground Resolve conflict quickly — Disagree yet not Disrespect Honor cultures Make your contractor/government partner a success — Will assure project success Take responsibility for building the Team3/3/2008 PMC 2008 18
  • Five Fundamentals to Help us Achieve a Permanent Presence on the Moon Communicate To your team To your management To stakeholders Understand Project Management Take a course Get a Mentor Dont forget the people Them You—Take care of yourself It DOES take a Nation Success is spelled TEAM3/3/2008 PMC 2008 19