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    R zieger jhunter R zieger jhunter Presentation Transcript

    • Ensuring the Success of 5 NASA/JPL Projects Launched in 8 Months 2012 Project Management Challenge Orlando, Florida February 22-23, 2012 Rod Zieger, Manager, JPL Project Support Office Jet Propulsion Laboratory, California Institute of Technology John Hunter, JPL Project Support Office Jet Propulsion Laboratory, California Institute of Technology © 2012 California Institute of Technology. Government sponsorship acknowledged.
    • Purpose:• This presentation will show the value of the JPL Project Support Office (PSO) to mission success during a period of intense mission activity.• The focus is on contributing to the success of 5 mission launches in 2011 and 2012, while ensuring the success of all other JPL missions in implementation and operations. 2
    • Integrated JPL Support to Projects DIRECTOR, DEPUTY DIRECTOR, JPL ASSOCIATE DIRECTOR, FLIGHT PROJECTS and MISSION SUCCESS CIO PROJECT SUPPORT OFFICE OFFICE CHIEF ENGINEER OFFICE of SAFETY & OFFICE MISSION SUCCESSBUSINESS OPERATIONS ENGINEERING & PROGRAMMATIC DIRECTORATE SCIENCE DIRECTORATE DIRECTORATES 3
    • Project Support Office PROJECT SUPPORT OFFICE Topic of this presentation COORDINATION and INTEGRATION PROJECT PLANNING PROJECT ENGINEERING LAUNCH APPROVAL ENGINEERING, LAUNCH OFFICE OFFICE SERVICES & IMPORT/EXPORT CONTROL• NPR 7120.5 Support & Traceability • Flight Project Practices • Launch Approval Process• SRB Support • Technical Infrastructure • LA HQ Interfaces• Lifecycle Review Support • Reviews • Advanced Launch Services• PSR/QR Administration • Risk Management • Cape Operations• Planning Center • Contract Technical Requirements • Import/Export Control• Project WBS • Project Gate Products• PM Training/Certification • Technical Facilities• Planning Templates • SFOS Operations Office• Project Lifecycle• PSO Website• Formulation, Implementation and Operations support• ToR POC• Formulation Agreement POC 4
    • The PSO website provides a “one stop shop” for project information 5
    • The 2011 – 2012 Challenge:• 5 launches, 2 Lunar orbit insertions, 1 Vesta orbit insertion, and 1 Temple 1 flyby, with: – Many domestic and international partners – 4 I&T sites – 3 launch sites – > 150 planned significant reviews and events – Required attendance by high-level key staff from NASA, JPL, international and domestic partners Ensure that they are all successful 6
    • Busy Years: 2011 and 2012: 2011 2012 Project J F M A M J J A S O N D J F M A M J J A S O N D Temple 1 Flyby Stardust-NEXT Feb. 14 Launched June Aquarius 10 Launched Aug. 5 JUNO Launched Sept. 8 LOI-A LOI-B GRAIL Dec. 31 Jan. 1 V esta Orbit July 15 V esta Encounter DAWN Launched Nov. 26 Mars Landing Aug. 5Mars Science Lab Launch ~ March 14 7 NuSTAR
    • Organizations and Critical Events:Mission Major Contributors I & T Site Launch Site Critical Events in 8 MonthsAquarius NASA, JPL, GSFC, Brazil Vandenberg Launch June 10, CONAE, ASI, ESR 2011.JUNO NASA, JPL, LMSC, LMSC KSC Launch August 5, GSFC, ISA/INIA, SWRI, 2011. Malin SS,GRAIL NASA, JPL, LMSC, MIT, LMSC KSC Launch September 8, 2011. LOI Dec 31, 2011 & Jan 1, 2012.MSL NASA, JPL, GSFC, ARC, JPL KSC Launch November LANL, Malin SS, SWRI, 26, 2011. CaltechNuSTAR NASA, JPL, GSFC, Orbital Kwajalein Launch Mar, 2012. Caltech, Orbital, SSL, (delayed from Dec UCB, DTU 2011)Stardust-Next NASA, JPL, LMSC, LMSC KSC Temple encounter, Cornell Feb 14, 2011.Dawn NASA, JPL, Orbital, LMSC KSC Vesta orbit insertion, UCLA July 15, 2011. 8
    • The Requirement:• Coordinate all key people, reviews and critical events to: – Enable required key people to plan attendance – Identify and resolve conflicts – Update plans continuously and keep everyone informed 9
    • Example of Typical 6 months to launch:(these are typical events for one project, next chart shows five projects) MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 MONTH 6 Quarterly Report Monthly Report Monthly Report Quarterly Report Monthly Report Monthly Report Center Directors Reports, Peer Reviews, etc. Environmental Test Readiness Review Project/ Center Post Environmental Test Review Critical Sequence Review Transportation Planning Review Test As you Fly Review Mission Events Readiness Review Reviews &Flight Parameter Review Pre Ship Review Launch Sequence Review Certification of Flight Readiness Events Flurry of activity Big flurry of Project/ Operations Readiness Review Flight Readiness Review around the end of activity Center/ Mission Readiness Review integration and around launch test, and preparation NASA Reviews Risk Assessment Review Safety & Mission Success Review to ship & Events Center Management Council Governing Program Management council KDP-E Presidents Mission Success Review Launch Ground Operations Review Review Pre Vehicle on Stand Readiness Mission Readiness Briefing Range Flight Safety Review Campaign SC - Launch Vehicle Pre Mate Review Flight Readiness Review – Launch Vehicle Reviews & Launch Vehicle Readiness Review Launch Readiness Review - Range Launch Site Readiness Review Launch Readiness Review – Launch Vehicle Events LAUNCH10
    • Reviews and events for 5 launches in 2011 - 2012April 2011 May 2011 June 2011 July 2011 Aug 2011 Sept 2011 Oct 2011 Nov 2011 Dec 2011 Jan 2012 Triangles represent reviews/events from previous chart, Aquarius JUNO GRAIL MSL NuSTAR (Launch Slipped ~3 months) 11
    • Don’t forget the rest of the portfolioEJSM ERM(2020) (2017)All the other projects have critical events too 12
    • Everything interacts with everything else Integrate, coordinate, fix errors, resolve conflicts, Everybody knows where they have to be and when 13
    • How it’s done: The Process Top Level Advocacy (Director’s Office) - Institutional Buy-in - High priority for “everybody” to keep up-to-date Many sources of inputsIndividual Key Project Support IntegratedStaff Calendars Office Actions: Community One person Calendar- NASA HQ responsible for: - Updated Weekly- Centers - Discipline- JPL Directorates - “Nag” for Updates- Projects - Quality Control Output Formats For:- Partners - Conflict Resolution - E-Mail (Spreadsheet & - Management PDF)- Facilities Approval - Web Browsers - Center & HQ Calendar tools - Smart Phones, Pads - Wall Posters 14
    • Output Example: Waterfall Chart Source OCE DIR Project Review/Milestone/Other LOC Sep Oct Nov Dec Conflict NuSTAR X 7X NuSTAR Launch Sequence Orbital 5 MSL X 6X MSL ORR JP L 10-11 Attendees SMAP X 8X SMAP P DR JP L 10-14 Attendees4X Calendar X 4X GRAIL P LA R LM D 11 Cross 8X SMAP A pplicatio ns Wo rksho p DC 12-13 MSL X 6X MSL RA R-2 & Co FR # 3 JP L 12-13 Attendees HQ SMD DPMC B lacko ut Date HQ 12-134X Calendar X 4X JUNO CM C - P o st P LA R JP L 14 DSN 6X MSL M ERR (DSN) JP L 17 5X X 7X NuSTAR Co FR # 3 JP L 178X Calendar X 8X Aquarius P LA R with CONA E Co rdo ba 18 Baez GSFC NPP FRR VA FB 184X Calendar X 4X JUNO SM D P M C - P o st P LA R HQ 20 HQ 1X See Agenda B aseline P erfo rmance Review HQ 20 HQ 6X Trace Gas Orbiter DP M C - KDP -B HQ 21 HQ SMD DPMC B lacko ut Date HQ 21 Baez GSFC NPP LRR VA FB 23 Change from last version Baez X GSFC NPP Launch 2:48:01A M P DT VA FB 25 MSL X 6X MSL M RR S/C KSC 264X Calendar X 4X GRAIL P o st Launch Risk JP L 27 Elachi/Tattini/Jones Calendars HQ 1X SMD M o nthly M eeting HQ 28 PSO See Agenda See Agenda Quarterly Repo rt JP L 31 1-3 (Before changing a GREEN OCO-2 X 8X OCO-2 Instrument P ER JP L 1 highlighted date, email PSO at Aquarius X 8X Aquarius P LA R (Tentative) JP L 1 Jason-3 X 8X Jason-3 CDR TB D 0 Charlayne.Fliege@jpl.nasa.gov)4X Calendar X 4X GRAIL Co CER JP L 2 To Be Determined MSL X EC MSL CM C - P o st M RR JP L 2 SMAP X EC SMAP CM C - P o st P DR JP L 3 Holiday HQ SMD DPMC B lacko ut Date HQ 3 Phase or Encounter Thomas X 6X MSL SM SR KSC 74X Calendar X 4X JUNO A gency P M C - P o st P LA R HQ 8 MSL X 6X MSL M RB /DP M C - P o st M RR HQ 9 Cross X 8X GRACE Follow-On CM C - P o st M CR JP L 0 Aquarius X EC Aquarius CM C- P o st P LA R - TB D JP L 08X Calendar X 8X Aquarius DP M C- P o st P LA R (Tentative) HQ 10 SMAP X 8X SMAP DP M C - P o st P DR HQ 16 HQ SMD DPMC B lacko ut Date HQ 164X Calendar X 4X GRAIL CERR JP L 17 HQ 1X See Agenda B aseline P erfo rmance Review HQ 17 MSL X 6X MSL LV FRR KSC 18 Baez X 6X MSL LM CM & DR KSC 214X Calendar X 4X GRAIL M ERR (DSN) JP L 22 MSL X 6X MSL LRR (LV) (L-3) KSC 22 Rules ALL None Ho liday JP L 24-25 MSL X 6X MSL Launch 10:21A M EST KSC 25 15 MSL X 6X MSL Launch Windo w KSC 25-30 1-18
    • Output Example: Sort By Project Project Review/Milestone/Other LOC July August September October November December Aquarius P LA R (Tentative) JP L 14 Aquarius CM C - P o st P LA R (TB D) JP L 0 Aquarius DP M C - P o st P LA R (TB D) HQ 0 DAWN Delta M issio n Readiness Review (M RR) JP L 28 DAWN A rrival P ress Co nference JP L 1 DAWN Start o f Vesta Science M issio n JP L 10 Trace Gas Orbiter CM C - P re-KDP -B JP L 1 Trace Gas Orbiter KDP -B HQ 0 GRAIL DSN M ERR JP L 4 GRAIL M RR - S/C KSC 9 GRAIL Co FR # 8 JP L 11 GRAIL S/C M ate Technical Readiness (was LSRR) KSC 15 GRAIL CM C - P o st M RR JP L 18 GRAIL B riefing to DP O/DP S (P o st M RR) Teleco n 19 GRAIL SM SR Teleco n 22 GRAIL System Certificatio n Review KSC 24 GRAIL M RB /DP M C - P o st M RR HQ 24 GRAIL P ress Co nference # 1 HQ 25 GRAIL LV FRR KSC 26 GRAIL LM CM /M DR KSC 1 GRAIL LRR (LV) (L-1) KSC 6 GRAIL 45th Space Wing KSC 6 GRAIL Launch 8:37:06 A M EDT KSC 8 GRAIL P LA R LM D 11 GRAIL P o st Launch Risk JP L 27 GRAIL Co CER JP L 2 GRAIL CERR JP L 17 GRAIL M ERR ( DSN) JP L 22 GRAIL CM C - P o st CERR JP L 30 GRAIL DP M C (P o st CERR) HQ 12 GRAIL B riefing to DP O - NA SA P SD (P o st CERR) HQ 12 16 GRAIL LOI - A TB D 31
    • Example: Fact Sheets• Visual format that provides current, factual information about projects – Provide executives with current summary for quick responses to questions – Provide consistent summaries for Monthly and Quarterly reporting – Provide information in easy to understand form for public 17
    • National Aeronautics and Space Administration As of 12.06.2011 Jet Propulsion Laboratory California Institute of Technology JUNOMission Directorate: Science Mission Directorate (SMD)Division: Planetary Science Division (PSD) NASA HQ JPLProgram: New Frontiers – MSFC Program Office Program Director: Jim Adams (PSD) Directorate: Firouz NaderiCategory 1; Risk Class B Mission jim.adams@nasa.gov Firouz.Naderi@jpl.nasa.govNASA Project Number: 804068 Program Scientist: Mary Mellott (HQ) Project Manager: Jan Chodas mary.m.mellott@nasa.gov Janis.L.Chodas@jpl.nasa.govScience:To improve our understanding of the origin of our solar system by understanding Program Executive: Adriana Ocampo Engineering Technical Authority: Dougthe origin and evolution of Jupiter, Juno will: adriana.c.ocampo@nasa.gov Bernard Doug.Bernard@jpl.nasa.govDetermine the global O/H ratio (water abundance) in Jupiter’s atmosphere;Measure latitudinal variations in Jupiter’s deep atmosphere Program Manager: Allen Bacskay (GSFC) Project Scientist: Steve Levin(composition, temperature, cloud opacity, and dynamics); allen.bacskay@nasa.gov Steven.M.Levin@jpl.nasa.govMap Jupiter’s magnetic and gravitational fields; Principal Investigator: Scott Bolton Mission Assurance: Larry BryantCharacterize Jupiter’s polar magnetosphere and aurorae. scott.bolton@swri.org Larry.Bryant@jpl.nasa.govTechnical Capabilities:First solar-powered mission to the outer planets. Website: http://www.nasa.gov/juno Business Manager: Suzanne OyamaEight instrument payload to conduct gravity, magnetic and atmospheric Suzanne.M.Oyama@jpl.nasa.govinvestigations plus an E/PO camera. Fact Sheet: http://www.nasa.gov/pdf/316306main_JunoF Library: https://alpha-Polar orbiter spacecraft launches in August 2011: actSheet_2009sm.pdf lib.jpl.nasa.gov/docushare/dsweb/View/Lib  5 year cruise to Jupiter, JOI in July 2016 rary-93  1 year operations, EOM via de-orbit into Jupiter in 2017  Website:Elliptical 11 day orbit swings below radiation belts to minimize radiation http://www.jpl.nasa.gov/missions/missiondexposure. etails.cfm?mission=Juno PROJECT LIFECYCLE REVIEWS & MILESTONES Phase Pre-A/ A Phase B Phase C Phase D Phase E5.12.2005 – Step 2 05.21.2007 – Preliminary 04.20.2009 – Critical 03.22-23.2011 – Pre-Ship Review 10.04.2011 – Post LaunchSite Visit Mission System Review Design Review 06.06 - 07.2011 – Operational Readiness Assessment Review11.28.2005 – Phase 05.12.2008 - Preliminary 03.01.2010 – System Review 08.30.2012 and 09.03.12 –B ATP Design Review Integration Review 07.07.2011 – Mission Readiness Review Deep Space Maneuver 08.31.2008 – End of Phase B 07.15.2011 – Safety & Mission Success Review 10.9.2013 – Earth Flyby 07.20.2011 – Mission Readiness Briefing & 07.05.2016 – Jupiter Orbit Directorate Program Management Council Insertion 08.05.2011 – Launch from KSC on Atlas V-551 12.01.2017 – End of Mission 03.29.2019 – End of Project 18
    • National Aeronautics and Space Primary Lead Organizations Administration Jet Propulsion Laboratory California Institute of Technology Southwest Research Institute: Principal Investigator Science Operations & Data Center JADE & UVS Instruments Jet Propulsion Laboratory: Project Management Project Scientist Project Engineering Mission Assurance Payload Management Mission System Microwave Radiometer Instrument Telecommunications Subsystem Lockheed Martin: Flight System Management Spacecraft Development Payload Integration ATLO Management including Cape Operations Additional ProvidersGoddard Space University of Malin Space Applied Physics Agencia Spatiale Flight Center Iowa Science Lab Italiana (GSFC) (U of Iowa) Systems (APL) (ASI) (MSSS) JIRAM (Selex Galileo)Magnetometer WAVES JunoCam JEDI Ka-Band Instrument Translator (Thales Alenia Space Italia) 19
    • National Aeronautics and Space Administration Jet Propulsion Laboratory California Institute of Technology Juno Project Organization (Operations) NASA Science Mission Directorate (SMD) Science Investigation Office New Frontiers Program Office Advisory Board John Eterno (SwRI) PI, Chair Principal Investigator Firouz Naderi (Dir, SSED, JPL) Dr. Scott Bolton (SwRI) Science Team Jim Crocker (VP, LM) Deputy Principal Investigator Jim Burch (VP, SwRI) Dr. Jack Connerney (GSFC) Dr. Enrico Flamini (Scientific Programs, ASI) Education & Public Outreach Project Scientist Alice Wessen (JPL) - Manager Dr. Steve Levin (JPL) Subcontracts Manager Project Manager Project Systems Engineer Geoffrey Pomeroy (JPL) Jan Chodas (JPL) Dr. Doug Bernard (JPL) Project Resource Analyst Genny Lopez (JPL) Project Secretary Mission Operations Assurance Manager Carol Ferguson (JPL) Larry Bryant (JPL) Mission Manager Charles Scott (JPL) Juno Systems Engineer Deputy Mission Manager Tracy Drain (JPL) Edward Hirst (JPL) Mission Planner: Stuart Stephens (JPL) DSN Interface Manager: Padma Varansi (JPL) MOS Engineer: Luis Morales (JPL) Network Operations Engineer: Ida Baker (JPL) GDS Engineer: Marla Thornton (JPL) MGSS Commitments: Priscilla Parrish (JPL) IOS Engineer: Amy Hale (JPL) Msn Pln & Seq Instrument Ops Navigation MM Resource Sch. Data Management Spacecraft Ops Juno Science Ops Maria John Bordi (JPL) Na Lee (JPL) Gary Smith (JPL) Kenny Starnes (LM) John Eterno (SwRI) --MWR (JPL) - Janssen Schellpfeffer (JPL) --Gravity Science (JPL) - Goltz --MAG Flux Gate (GSFC) - Oliversen --JADE (SwRI) - Reno --UVS (SwRI) - Versteeg --WAVES (UI) - Kurth --JEDI (APL) - HaggertyOctober 4, 2011 --JunoCam (MSSS) - Jensen --JIRAM (SG) - Adriani 20
    • Results:• Enabled complete coverage of 150+ critical events• Coordinated many constantly changing plans• Integrated project and other activities and schedules• Identified and resolved conflicts• Avoided surprises• Coordinated travel• Reduced frustration• Kept everyone informed 21
    • What Was Learned• Top level advocacy is required – Institutional buy-in – Updating calendars is last on the projects to do list• It takes a dedicated person to “nag” for updates and resolve conflicts• Continuous updates and quality control are required – Project’s and key people’s calendars change relentlessly – Key people are unforgiving of wrong information, no matter what the cause• IT support is critical – Integrated databases – User-requested output formats and easy access • Including ability to see charts on smart phones 22
    • Summary• Recognized the need to coordinate many people and events• Developed an organization and process that works – Users ended up liking it and supporting it – We plan to continue using it even when there are not 5 launches in 8 months!• Utilized current information technology infrastructure to meet many diverse needs• Required similar dedication and attention to detail as any flight project Recommend that any organization with periods of intense project activity consider a PSO-like organization 23