Pc final pahlavani_ctc_talk_dec_2011Presentation Transcript
Awakening One Creative Genius at a Time…astory about NASA Langley Research Center & the Ci guy
What’s The Context?
Creativity Matters More Than Ever The world has and is changing We have moved from the Information Age (a time of knowledge workers) to the Conceptual Age (a time of creators and empathizers). This means that creativity has become the key differentiator for businesses, and that the “right brain” talents of design, story, empathy, play and meaning are the key strengths for an individual to developed.Reference: Pink, D. H. A whole new mind: moving from the information age to the conceptual age. New York: Riverhead Books, 2005.
What strategic gap/problem is the LaRC initiative trying to solve? Creativity is stifled in the research to development environment resulting in less innovation Informed risk-taking is constrained due to an aversion to failure Lack of open environments where creativity & ideas are able to thrive Not enough creativity courses offered within the Agency Not using all possible resources due to lack of creative problem solving/thinking and emphasis on status quo limiting employee input & freedom Not enough diversity and inclusion of “all” employees in innovation type training and problem solving activities, leaving out a large percentage of the population. Limited grasp of the potential we hold if we use “all” to solve problems versus a “special” few. Lack of a common understand of Creativity & its crucial role in Innovation Lack of recognition that we are in the “Conceptual Age” where human ingenuity and people’s ideas translate into breakthrough technologies and social improvements that are essential to organizational survival. Large over-controlling hierarchies will soon be a thing of the past. Passion and trust need to drive innovation.
NASA Langley’s Mission Success Deliver on Today’s Commitments and Prepare for Tomorrow’s Opportunities Customer Relations Technical Excellence Efficient Operations Deliver Systems Solutions to Ensure an Agile, Adaptable Enable NASA’s Missions and Responsive Langley (Wycoff/Seaton) Work with our (Kumar/Marlowe) Customers to define •Design and Implement Innovation Network • Institute a process for assessment of ideas at •Identify opportunities for high impact and solve compelling technology and systems levels Efficiency improvements (Prioritize and • Develop Center Capability & Technology Roadmaps national challenges • Center Grand Challenges/RTCs Implement follow on initiatives) (Vann/Crisp) • Incentivize Systems-level Innovations Create the Foster Continuous Learning, NASA Langley of 2050•Deploy/Institutionalize Space (Harris/Finelli )Technology and Exploration Planning Exploratory Thinking and Informed . Design and Implement the “LaRC of 2050”team Risk-taking Transformation Plan•Understand & Influence National (Antcliff/Watson) -Phase 1: Design an integrated conceptPlans and Program content relevant for the “LaRC of 2050”to NASA •Provide training in Critical Thinking and Creative -Phase 2: Develop and Implement the• Develop systematic approach for Problem Solving “LaRC of 2050” Transformationdocumenting and responding to •Foster Leadership Excellence (Phase 1: Mid-level PlanExternal Customer Feedback • People leadership training) • Processes •Enhance Engineering Development practices through • Tools • Facilities ( includes New Town innovative approaches and methods phase 4-5 and out) •Benchmark Risk-taking Successes and Apply BestAs of 9-28-2010 Practices 7
What was the Approach?
Someone who believes they can do something has a lot better chance of doing it."When we speak of “a Genius” it puts “those people” on a pedestal too high for others to comprehend climbing themselves. When we teach “genius” as something that occurs due to persistence and passion it becomes an attainable goal we can all achieve.” – Karen Freidt
Creativity & Innovation (C&I) Team• The core members of the C&I Team were already a part of the center’s Navigation Center – As word spread about the training initiative other center employees self selected to participate• The C&I Team was to : Become experts in Creativity & Innovation – Read the literature/research on creativity – Benchmark with other organizations (PLAY) – Enlist guidance from other creativity experts inside/outside of NASA – Get involved with C&I Online Groups thru Yammer and other social media – Enlist other team members with skills sets in instructing adult learners• The intent was: Create our own courses & teach our coworkers the following: – We are all creative, we can all be more creative – The difference between creativity & innovation – Why creativity and why now – Understanding & adapting a creative mindset – The creative process & tools to expand possibilities• The resulting first course offering was “Enhancing Your Creative Genius” The Goal: To foster continuous learning, exploratory thinking & informed risk-taking at the center
The Creative Mindset
The 5 I’sThere are variations on the creative process. This is just one interpretation.
DAY ONE Creativity Class Outline• Introduction• Lecture – Why this course now?• Who is it for?• What is Creativity?• Define Creativity - What we have found• Describe difference between Creativity & Innovation• Myths• Characteristics of a creative person• Neurological• Introduction to Brainstorming• Mindset• What is a creative mindset introduction?DAY TWO The EYCG course is a two day off-site training experience.• Introduce Creativity Process The training includes a field• Sustainability visit to experience a different environment.
When? Courses are available now. Sign up on SATERN.
EYCG Statistics• The first pilot class was held on February 2-3, 2010.• Six pilot classes were held between February and August of 2010.• The first “live” class was held on October 20-21, 2010.• Seventeen “live” classes have been held to-date.• Two of the seventeen classes were taught at NASA GRC.• A total 234 people have attended the EYCG .• 31 people from outside of NASA have attended.• We have conducted the class in 12 locations around the Hampton Roads area.
“I would like to thank you for all you have done inbringing your creativity course to Glenn.It was a truly excellent course and I have receiveda number of comments from the participants on howmuch they enjoyed the course.You have done an outstanding job in developingan engaging and highly relevant course in the importantarea of enhancing creativity, and I am very happy youare willing to share it with us.”James J. ZakrajsekGlenn Research Center,Branch Chief, Tribology & Mechanical Components BranchStructures & Materials Division
C&I Partners from Museums & the Arts •Charles Taylor Art Museum, Hampton, VA •Downing Gross, Newport News, VA •The New American Theatre, Hampton, VA •Hampton History Museum, Hampton, VA •Fort Monroe, Hampton, VA •Virginia Living Museum, Newport News, VA
C&I Partners from Government, Non-Profit and Industry •Jefferson Lab, Newport News, VA •NIA, Hampton, VA •Hampton Fire station #9, Hampton, VA •NASA APPEL, NASA HQ, D.C. •Glenn Research Center, Cleveland, OH •Center for Creative Leadership, Greensboro, NC •Members of City Counsel, Poquoson, VA •Spratley Gifted School, Hampton, VA •Steam Plant, Hampton, VA•Northrop Grumman, Newport News, VA•International Communications Group, NewportNews, VA•Continental Automotive, Newport News, VA
C&I Experts as Partners• Greg Fraley, Creativity and Innovation Expert – Wrote the CPS book – Jack’s Notebook• John Sturrock – APPEL Instructor – Innovative Design for Engineering Applications (IDEA)• Jennifer Spear, Creativity Expert – Clean Slate Strategies, Canada• Ron Fulbright, University of South CarolinaUpstate, Spartanburg, SC – TRIZ Instructor• Marci Segal, Creativity Expert – Creativity Land Inc., Canada
What do they think?Tammy FlynnCity of Hampton Manager for Marketing Inc., Innovation & Collaboration
Dacia Hollis, City of Hampton, Information Technologist for Marketing Inc., Innovation & Collaboration
Where Are We Going?
What’s next?• Working with leaders on KEYS Assessment Results to ensure we continue to make progress• New Courses in 2012 (Putting Your Ideas in Writing, Innovation Simulation, Creative Problem Solving & Innovation, and Moving Your Ideas Forward)• Working on bringing in more resources externally to help with Center Management &Operation funding• Working with Glenn Research Center to train employees to teach the course• Interest from Headquarters Chief Technologist Office, Goddard, Stennis & Kennedy.• Speaking engagement at the upcoming Annual Front End of Innovation Conference in Florida in May• Working on a collaborative Hampton Roads Creativity & Innovation Conference for 2012-2013• Space Act Agreement in works with City of Hampton
KEYS® Assessing the Climate for Creativity – A Footnote• The KEYS® is a scientifically derived assessment used by organizations and work groups who want to assess employees’ perceptions of their work environment for creativity and innovation.• The KEYS® taps into employee’s perceptions of their work environment at a particular “snapshot” in time.• This first administration of the KEYS® provides a center baseline – LaRC launched the KEYS® on July 12, 2011. – All civil servants and on-site Contractors voluntarily participated . – Responses will help identify work environment factors which may be promoting creativity as well as those that don’t.• The C&I Team worked with the Center for Creative Leadership (CCL) on this effort.• The CCL extensive database allows comparisons with other organizations the have taken KEYS®.• The KEYS® data indicates the current work environment at NASA LaRC supports creativity and innovation.
NASA willpush the human race forward faster if we are all awake and aware. We are awakening more geniuses. “It is easier to push a car forward when the people that should be helping aren’t sleeping inside.” – Karen Freidt
Creativity & Innovation Design Team CORE TEAM EXTRAORDINARY SUPPORT Sponsor - Rich Antcliff PJ Cormier Karen Freidt, Lead Donna Phillips Patricia Pahlavani Laurie Johansen Dan Cherry Wade Mickley Charlie Dunton Jeff Pickering Steve Alter Vince Whitfield Donna Speller Turner John Bailey Pam Payne John Kahler Monica Barnes Karen Taminger A special thanks to other leaders who continue Susanne Waltz to support the team’s efforts regularly: Gayle Burton Charlie Harris, Dennis Bushnell, Steve Craft, Susan Cooper & Marty Waszak WJ Rogers Myisha Tucker And a special thanks to the leaders who have Gregory Hajos come to speak in the courses too!!! Brian Luoto Donna Mizell We also are grateful for our legal support. Kim Keith The Office of Chief Counsel has been wonderful. Bill Lamarsh