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    Kelly.michael Kelly.michael Presentation Transcript

    • NASA Engineering & Safety Center (NESC) Project Management Challenge 2009 Agency-wide Benefits from Diverse Broad-Based Teams Michael J. Kelly 1Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NASA Engineering & Safety Center (NESC) Project Management Challenge 2009 Agency-wide Benefits from Diverse Broad-Based Teams Michael J. Kelly Case Study #1 – Composite Crew Module Michael T. Kirsch Case Study #2 – Max Launch Abort System Dawn M. Schaible 2Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • 3Kelly 02/24/09 Am e sR Je es tP ea rop rch Dr uls Ce yd ion en nte Fli La r gh bo tR rat es ory ea rch Ce n te r NASA’s ten Centers… Jo h ns on Sp ac eC Prologue en ter St e nn is Sp Ma ac rsh eC all en Gl Sp ter en ac NESC Broad-Based Teams nR eF es lig ea ht rch CeThis briefing is for status only and does not represent complete engineering data analysis Ce n te n te r r Ke nn Go ed dd yS La ard pa ng Sp ce ley ac Ce Re eF n te se lig r arc ht hC Ce en n te ter r
    • NESC Broad-Based Teams Prologue NASA’s ten Centers… sometimes behave like “information silos.” • Inward focus • Turf battles, power struggles over • Managers serve as information authority and resources gatekeepers • Loss or disenfranchisement of • Information communication vertical talented employees direction only • Poor/inconsistent Interface with • Poor/inconsistent inter-silo communication external parties • Disincentives to collaborate or share • Poor/inconsistent execution of information common goals 4Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Prologue Diverse broad-based teams help establish Agency-wide networks that: – increase inter-center knowledge and information flow. – facilitate inter-center collaboration. – encourage inter-center relationships and communities of practice. Connecting people across the Agency helps to tear down silos. 5Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Presentation Agenda • NESC Overview & Technical Discipline Teams • How NESC builds Diverse Broad Based Teams • Agency-wide benefits from Diverse Broad-Based Teams 6Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview In 2003, the Columbia Accident Investigation Board (CAIB) observed that NASAs safety organization lacked adequate technical expertise and resources for independent technical reviews of NASAs Programs and Projects. The NASA Engineering & Safety Center (NESC) was formed as a response to this observation, with a mission to provide the Agency’s Programs and Projects with rigorous independent technical perspectives on their most critical technical issues. 7Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Five years later - The NESC remains dedicated to technical excellence by: – Creating technical findings based on independent testing, analysis and inspection, and generating recommendations that improve the quality of stakeholder technical decisions. – Fostering the core tenet of technical rigor. – Enhancing mission success by focusing on the most complex, critical, high-risk technical issues. – Facilitating hands-on design & development experience 8Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Five years later – The NESC remains independent: – Centrally managed and funded through the Office of Chief Engineer. – Unaffiliated with and unbiased by any specific NASA Program or Center. – Unaffected and unbiased by the Programs our teams evaluate. – Has an independent engineering chain of command to assure an avenue for consideration of all points of view. 9Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Five years later – NESC continues to cultivate an Agency-wide safety culture by: – Modeling technical rigor and engineering excellence. – Encouraging healthy tension during technical discussions. – Cultivating an open environment & encouraging diversity of opinion. – Promoting more-informed stakeholder risk-based decision-making. – Fostering strong in-line checks and balances. – Advocating safety as a vital component of design and development. 10Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview NESC teams engage in a variety of activities: • Conducting technical assessments of high risk issues by reviewing data, creating new data by performing independent testing and analysis, creating data-driven findings and observations, generating solution-driven, preventative or corrective recommendations that are rigorously grounded in team findings and observations • Engaging in forward-looking technical investigations, which may include performing independent tests and analyses with high potential to advance knowledge within a discipline. • Performing design development and demonstration work, which may include conducting design trade studies, performing preliminary design definition, weights trades, structural analyses, systems analyses, detailed design work, design integration work, and constructing full-scale test articles for laboratory and flight testing. 11Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview The NESC organization is comprised of just six offices • Office of the Director – Leadership team located at Langley Research Center (LaRC). • NESC Chief Engineers – Embedded executives, one at each Center, who provide access and insight into Center-based Programs and Projects. • Principal Engineers - Discipline generalists with systems engineering and project management skills who lead assessment teams and advise other assessment team leaders. • Systems Engineers – Systems engineering and process specialists, who provide system engineering and integration for assessments and other NESC activities. • Management & Technical Support – Administrative management experts who provide contracting and budgeting solutions for NESC teams and the leadership team. • NASA Technical Fellows (Agency discipline experts) – Stewards for technical disciplines, who form and lead Technical Discipline Teams (TDTs). 12Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Office of the Director NASA HQ Senior S&MA Integration Manager Management and System Engineering Principal Engineers Technical Support Office Office Office NESC Chief Engineers NASA Technical Fellows (one per center) (one for each of thirteen technical disciplines) ARC MSFC Aerosciences Loads and Dynamics Avionics Materials JPL GRC Flight Mechanics Mechanical Systems DFRC KSC Guidance, Navigation, and Non Destructive Evaluation Control Propulsion JSC GSFC Human Factors Software SSC LRC Life Support/Active Thermal Structures 13Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Technical Discipline Teams The NESC has created thirteen pools of discipline specialists called Technical Discipline Teams (TDTs). • Aerosciences • Avionics • Flight Mechanics • Guidance, Navigation, and Control • Human Factors • Life Support/Active Thermal • Loads and Dynamics • Materials • Mechanical Systems • Non Destructive Evaluation • Propulsion • Software • Structures Each TDT is lead by a NASA Technical Fellow. These standing teams of experts are the core of the NESC’s workforce. 14Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Technical Discipline Teams TDT members are chosen by the NASA Technical Fellows: • from the ten Centers • from industry • from academia • from other U.S. Government agencies and laboratories They are selected based principally on their peer-recognized discipline expertise and engineering excellence. Demonstrated team skills are also a factor in selection: • Collaboration • Record of success • Humility meeting team goals • Listening • Open-mindedness • Creativity • Planning • Tenacity • Negotiation 15Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Technical Discipline Teams About one-quarter of TDT members are from outside of the Agency The rest proportionally represent all 10 NASA Centers. University (4%) NASA (74%) Other (1%) • Other US Govt (4%) Industry (17%) 16Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Teams When forming broad-based teams, NESC goes beyond TDTs. With consideration given to a team’s specific objectives, team leads purposefully recruit additional technical experts and topic specialists: • from the ten Centers • from industry • from academia • from other U.S. Government agencies and laboratories This is done deliberately, to maximize diversity of technical thought. The NESC brings NASA’s best engineers together from across the Agency, and teams them with other experts from outside the Agency, to address the Agency’s highest-risk, most-complex problems. 17Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Teams Diversity of technical thought derives from diversity of personal perspective. Team members bring unique points of view that reflect their: • Organizational cultures • Business cultures • Collegiate cultures • Cultures related to geographic location • Cultures related to age, race, and gender 18Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Teams NASA has a culture of engineers and scientists, but numerous “sub-cultures” are apparent. Each of the ten NASA Centers: • performs unique types of work: • human versus robotic • launch vehicle, spacecraft, aircraft • research, development. operations • possesses a unique mix of experience. • has different age demographics. • has heritage strengths in design, analysis, and testing. • holds different perspectives on the merits of emerging technologies. • predisposition towards technology development versus technology acquisition. • employs different analysis or testing methodologies. • has different affiliations with proximally located colleges and universities. • has affiliations with regional fabrication companies. • has unique communication practices. • has different business practices and different management cultures. The NESC deliberately brings people together from multiple centers, to leverage these differences. 19Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Teams Industry partners are recruited for NESC broad-based teams to add perspective and improve knowledge - in areas where Agency team members may lack experience. Those with product development experience are included on teams engaged in design development activities - to help improve the skills of Agency team members by facilitating hands-on design experience, and experience with integration, configuration control, test planning, etc. Team members from academia or from government national laboratories are often included on NESC broad-based teams for their pertinent knowledge of relevant emerging areas of research . Partners from other government agencies are sometimes included on NESC broad- based teams to bring non-space systems perspectives. Teaming with experienced non-Agency partners assures valuable knowledge transfer to Agency team members. 20Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Teams NESC includes young (“resident”) Agency engineers on broad-based teams, who contribute: • Knowledge of new tools • Enthusiasm, energy, creativity NESC contracts with retired (“grey beard”) Agency veterans, who provide: • Perspective on heritage system design details • Perspective on design decisions made on heritage systems • Perspective on organizational issues Working together provides the resident engineers with: • Historical Agency perspective • Recognition and understanding of lessons learned on heritage systems • Hands-on design and development experience • Improved Agency-wide familiarity NESC Broad-Based Teams bring generations together to improve Agency knowledge continuity. 21Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • 22Kelly 02/24/09 Am e sR Je es tP ea rop rch Dr uls Ce yd ion en nte Fli La r gh bo tR rat es ory ea rch Ce n te r Other U.S. government entities, industry & academia Jo h ns on Sp ac eC en ter Building Teams St e nn is Sp Ma ac rsh eC all en Gl Sp ter en ac NESC Broad-Based Teams nR eF es lig ea ht rch CeThis briefing is for status only and does not represent complete engineering data analysis Ce n te n te r r Ke nn Go ed dd yS La ard pa ng Sp ce ley ac Ce Re eF n te se lig r arc ht hC Ce en n te ter r
    • NESC Broad-Based Teams Building Teams 23Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Teams 24Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Agency-Wide Benefits The Agency benefits from broad-based teams at least five ways: 1. Innovative solutions are generated for Agency problems when teams represent a broad diversity of thought and experience. 2. Inter-Center collaboration is vastly and permanently improved when Agency-wide networks of expertise are created. 3. Near-term decisions are improved when the right technical information is provided to decision makers at the right time. 4. Long-term decisions are improved when future decision-makers are provided with hands-on experience today. 5. Mission safety and mission success is improved when the NESC’s safety culture is proliferated across the Agency. 25Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 1 – Innovative Solutions Broad-based team members learn from each other when they are given a common goal that requires them to share ideas and collaborate to find solutions. NASA benefits when the readiness level of new technology (TRL) is advanced by the innovative collaboration of a broad-based team. Agency program or project stakeholders benefit when broad-based teams create • novel findings and recommendations • new analytical tools • new physical tools • inventive testing methods • original inspection techniques Agency programs or projects benefit when broad-based design development teams deliver an innovative design or design feature that is adopted to replace a similar design. Bringing people with diverse perspectives together assures innovative solutions that might not otherwise be possible. 26Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 2 – Networks of Expertise Broad-based teams connect technical experts across the Agency – with each other and with experts in industry, academia, and other U.S. Government agencies. These connections are inter-disciplinary, cross-disciplinary, inter-organizational and cross-organizational. NESC experience has shown that the resulting professional relationships persist after the team’s work is complete. They endure long after the teams are disbanded: • Team members continue to associate, meet, query, discuss, collaborate, and learn from each other. • Exchanges of technical information and ideas continue, regardless of organizational association or geographic location. • Experts leverage these associations to help them resolve new problems. This benefit extends beyond the participants themselves, to their worksite associates, who by virtue of their affiliation with their resident expert, are also connected to the larger network of expertise. Such broad-based teams persist and grow as a virtual team. Networks of expertise are an enduring benefit for the Agency! 27Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 2 – Networks of Expertise NESC broad-based teams have occasionally been reconstituted, in part or in whole, for the purpose of tackling a new Agency task related to their original area of focus. Examples of team members becoming assets to subsequent Agency activity include: • Smart Buyer team members became an asset for the Orion Project • Composite Crew Module (CCM) Conceptual Studies team members became an asset for the CCM Design and Development Team • CCM Design and Development Team members became an asset for the Orion and Altair Projects • Alternate Launch Abort System (ALAS) team members became an asset for the Max Launch Abort Systems (MLAS) Team • MLAS team members may become an asset for the Launch Abort System (LAS). Experienced broad-based team members bring value to new teams. 28Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefits 3 & 4 - Better Decisions & Decision Makers When broad-based teams deliver peer-reviewed findings and actionable recommendations, stakeholder programs and projects gain insight that improves their near-term decisions on high risk technical issues. Agency team members that participate on broad-based design development teams, gain personal insight into the complexity of full-scale system design and development, integration, fabrication and testing, which makes them better- informed decision-makers who will make better Agency design decisions for the rest of their careers. The Agency particularly benefits when such experienced, knowledgeable team members accept key decision-making positions within the Agency. Improving employee decision-making competence is a significant legacy benefit for the Agency. 29Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 5 – Exported NESC Safety Culture NESC broad-based teams spread the NESC’s safety culture Agency-wide. In 2008, the Aerospace Safety Advisory Panel (ASAP) Annual Report, called for “efforts to institutionalize … NASA-wide programs to reinforce safety as a core value within the Agency,” and to promote safety “as a paramount decision-making consideration throughout NASA design, development, and management.” NESC broad-based teams cultivate an Agency-wide safety culture by: • Modeling technical rigor and engineering excellence • Encouraging healthy tension during technical discussions • Cultivating an open environment, deliberately encouraging diversity of opinion • Advocating safety as a vital component of design and development • Promoting more-informed stakeholder risk-based decision-making • Fostering strong in-line checks and balances Through the Agency-wide Network of Expertise that broad-Based teams create, the NESC Safety Culture proliferates across the Agency. 30Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Conclusion The NESC has found that building diverse broad-based teams of technical expertise from across the Agency, and from outside the Agency, creates substantial benefits for NASA. • Better-informed Agency near-term technical decisions • More-experienced Agency decision-makers and consequently better long-term technical decisions • More innovative solutions to Agency problems • Enduring Agency-wide networks of expertise • Agency-wide proliferation of the NESC’s safety culture 31Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Epilogue The NESC has advantages that help us build broad-based teams: • We have standing contracts with non-Agency TDT members. • Funds are pre-positioned for Agency TDT members at all ten centers. • NESC MTSO Office has analysts dedicated to coordinating new contracts. • NESC files are managed centrally. • We have our own independent chain of command. • Teams have clear accountability. • NESC is a flat organization that allows maximum flexibility. 32Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Epilogue How can you emulate this success when forming a team? • Wherever and whenever possible, seek team members with diversity of technical thought. • Look beyond your ‘circle’ – even if just from your own center. • Deliberately recruit team members from multiple generations. • Consider other dimensions of diversity. • Reach out to other centers – invest the effort to overcome difficulties with inter-center funding. • Create an environment for knowledge transfer from contractor team members to Agency team members. 33Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Questions? Broad-Based Teams ...broaden perspectives! 34 Contact your Center’s NESC Chief Engineer or email nesc@nasa.govKelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Backup charts: Whole presentation WITH animations 35Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NASA Engineering & Safety Center (NESC) Project Management Challenge 2009 Agency-wide Benefits from Diverse Broad-Based Teams Michael J. Kelly Case Study #1 – Composite Crew Module Michael T. Kirsch Case Study #2 – Max Launch Abort System Dawn M. Schaible 36Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • 37Kelly 02/24/09 Am e sR Je es tP ea rop rch Dr uls Ce yd ion en nte Fli La r gh bo tR rat es ory ea rch Ce n te r NASA’s ten Centers… Jo h ns on Sp ac eC Prologue en ter St e nn is Sp Ma ac rsh eC all en Gl Sp ter en ac NESC Broad-Based Teams nR eF es lig ea ht rch CeThis briefing is for status only and does not represent complete engineering data analysis Ce n te n te r r Ke nn Go ed dd yS La ard pa ng Sp ce ley ac Ce Re eF n te se lig r arc ht hC Ce en n te ter r
    • NESC Broad-Based Teams Prologue NASA’s ten Centers… sometimes behave like “information silos.” • Inward focus • Turf battles, power struggles over • Managers serve as information authority and resources gatekeepers • Loss or disenfranchisement of • Information communication vertical talented employees direction only • Poor/inconsistent Interface with • Poor/inconsistent inter-silo communication external parties • Disincentives to collaborate or share • Poor/inconsistent execution of information common goals 38Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Prologue Diverse broad-based teams help establish Agency-wide networks that: – increase inter-center knowledge and information flow. – facilitate inter-center collaboration. – encourage inter-center relationships and communities of practice. Connecting people across the Agency helps to tear down silos. 39Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Presentation Agenda • NESC Overview & Technical Discipline Teams • How NESC builds Broad Based Teams • Agency-wide benefits from Broad-Based Teams 40Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview In 2003, the Columbia Accident Investigation Board (CAIB) observed that NASAs safety organization lacked adequate technical expertise and resources for independent technical reviews of NASAs Programs and Projects. The NASA Engineering & Safety Center (NESC) was formed as a response to this observation, with a mission to provide the Agency’s Programs and Projects with rigorous independent technical perspectives on their most critical technical issues. 41Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Five years later - The NESC remains dedicated to technical excellence by: – Creating technical findings based on independent testing, analysis and inspection, and generating recommendations that improve the quality of stakeholder technical decisions. – Fostering the core tenet of technical rigor. – Enhancing mission success by focusing on the most complex, critical, high-risk technical issues. – Facilitating hands-on design & development experience 42Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Five years later – The NESC remains independent: – Centrally managed and funded through the Office of Chief Engineer. – Unaffiliated with and unbiased by any specific NASA Program or Center. – Unaffected and unbiased by the Programs our teams evaluate. – Has an independent engineering chain of command to assure an avenue for consideration of all points of view. 43Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Five years later – NESC continues to cultivate an Agency-wide safety culture by: – Modeling technical rigor and engineering excellence. – Encouraging healthy tension during technical discussions. – Cultivating an open environment & encouraging diversity of opinion. – Promoting more-informed stakeholder risk-based decision-making. – Fostering strong in-line checks and balances. – Advocating safety as a vital component of design and development. 44Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview NESC teams involve themselves in a variety of activities: • Conducting technical assessments of high risk issues by reviewing data, creating new data by performing independent testing and analysis, creating data-driven findings and observations, generating solution-driven, preventative or corrective recommendations that are rigorously grounded in team findings and observations • Engaging in forward-looking technical investigations, which may include performing independent tests and analyses with high potential to advance knowledge within a discipline. • Performing design development and demonstration work, which may include conducting design trade studies, performing preliminary design definition, weights trades, structural analyses, systems analyses, detailed design work, design integration work, and constructing full-scale test articles for laboratory and flight testing. 45Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview The NESC organization is comprised of just six offices • Office of the Director – Leadership team located at Langley Research Center (LaRC). • NESC Chief Engineers – Embedded executives, one at each Center, who provide access and insight into Center-based Programs and Projects. • Principal Engineers - Discipline generalists with systems engineering and project management skills who lead assessment teams and advise other assessment team leaders. • Systems Engineers – Systems engineering and process specialists, who provide system engineering and integration for assessments and other NESC activities. • Management & Technical Support – Administrative management experts who provide contracting and budgeting solutions for NESC teams and the leadership team. • NASA Technical Fellows (Agency discipline experts) – Stewards for technical disciplines, who form and lead Technical Discipline Teams (TDTs). 46Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Overview Office of the Director NASA HQ Senior S&MA Integration Manager Management and System Engineering Principal Engineers Technical Support Office Office Office NESC Chief Engineers NASA Technical Fellows (one per center) (one for each of thirteen technical disciplines) ARC MSFC Aerosciences Loads and Dynamics Avionics Materials JPL GRC Flight Mechanics Mechanical Systems DFRC KSC Guidance, Navigation, and Non Destructive Evaluation Control Propulsion JSC GSFC Human Factors Software SSC LRC Life Support/Active Thermal Structures 47Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Technical Discipline Teams The NESC has created thirteen pools of discipline specialists called Technical Discipline Teams (TDTs). • Aerosciences • Avionics • Flight Mechanics • Guidance, Navigation, and Control • Human Factors • Life Support/Active Thermal • Loads and Dynamics • Materials • Mechanical Systems • Non Destructive Evaluation • Propulsion • Software • Structures Each TDT is lead by a NASA Technical Fellow. These standing teams of experts are the core of the NESC’s workforce. 48Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Technical Discipline Teams TDT members are chosen by the NASA Technical Fellows: • from the ten Centers • from industry • from academia • from other U.S. Government agencies and laboratories They are selected based principally on their peer-recognized discipline expertise and engineering excellence. Demonstrated team skills are also a factor in selection: • Collaboration • Record of success • Humility meeting team goals • Listening • Open-mindedness • Creativity • Planning • Tenacity • Negotiation 49Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams NESC Technical Discipline Teams About one-quarter of TDT members are from outside of the Agency The rest proportionally represent all 10 NASA Centers. University (4%) NASA (74%) Other (1%) • Other US Govt (4%) Industry (17%) 50Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Broad-Based Teams When forming broad-based teams, NESC goes beyond TDTs. With consideration given to a team’s specific objectives, team leads purposefully recruit additional technical experts and topic specialists: • from the ten Centers • from industry • from academia • from other U.S. Government agencies and laboratories This is done deliberately, to maximize diversity of technical thought. The NESC brings NASA’s best engineers together from across the Agency, and teams them with other experts from outside the Agency, to address the Agency’s highest-risk, most-complex problems. 51Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Broad-Based Teams Diversity of technical thought derives from diversity of personal perspective. Team members bring unique points of view that reflect their: • Organizational cultures • Business cultures • Collegiate cultures • Cultures related to geographic location • Cultures related to age, race, and gender 52Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Broad-Based Teams NASA has a culture of engineers and scientists, but numerous “sub-cultures” are apparent. Each of the ten NASA Centers: • performs unique types of work: • human versus robotic • launch vehicle, spacecraft, aircraft • research, development. operations • possesses a unique mix of experience. • has different age demographics. • has heritage strengths in design, analysis, and testing. • holds different perspectives on the merits of emerging technologies. • predisposition towards technology development versus technology acquisition. • employs different analysis or testing methodologies. • has different affiliations with proximally located colleges and universities. • has affiliations with regional fabrication companies. • has unique communication practices. • has different business practices and different management cultures. The NESC deliberately brings people together from multiple centers, to leverage these differences. 53Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Broad-Based Teams Industry partners are recruited for NESC broad-based teams to add perspective and improve knowledge - in areas where Agency team members may lack experience. Those with product development experience are included on teams engaged in design development activities - to help improve the skills of Agency team members by facilitating hands-on design experience, and experience with integration, configuration control, test planning, etc. Team members from academia or from government national laboratories are often included on NESC broad-based teams for their pertinent knowledge of relevant emerging areas of research . Partners from other government agencies are sometimes included on NESC broad- based teams to bring non-space systems perspectives. Teaming with experienced non-Agency partners assures valuable knowledge transfer to Agency team members. 54Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Broad-Based Teams NESC includes young (“resident”) Agency engineers on broad-based teams, who contribute: • Knowledge of new tools • Enthusiasm, energy, creativity NESC contracts with retired (“grey beard”) Agency veterans, who provide: • Perspective on heritage system design details • Perspective on design decisions made on heritage systems • Perspective on organizational issues Working together provides the resident engineers with: • Historical Agency perspective • Recognition and understanding of lessons learned on heritage systems • Hands-on design and development experience • Improved Agency-wide familiarity NESC Broad-Based Teams bring generations together to improve Agency knowledge continuity. 55Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • 56Kelly 02/24/09 Am e sR Je es tP ea rop rch Dr uls Ce yd ion en nte Fli La r gh bo tR rat es ory ea rch Ce n te r Other U.S. government entities, industry & academia Jo h ns on Sp ac eC en ter St e nn is Sp Ma ac rsh eC all en Gl Sp ter Building Broad-Based Teams en ac NESC Broad-Based Teams nR eF es lig ea ht rch CeThis briefing is for status only and does not represent complete engineering data analysis Ce n te n te r r Ke nn Go ed dd yS La ard pa ng Sp ce ley ac Ce Re eF n te se lig r arc ht hC Ce en n te ter r
    • NESC Broad-Based Teams Building Broad-Based Teams 57Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Building Broad-Based Teams 58Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Agency-Wide Benefits The Agency benefits from broad-based teams at least five ways: 1. Innovative solutions are generated for Agency problems when teams represent a broad diversity of thought and experience. 2. Inter-Center collaboration is vastly and permanently improved when Agency-wide networks of expertise are created. 3. Near-term decisions are improved when the right technical information is provided to decision makers at the right time. 4. Long-term decisions are improved when future decision-makers are provided with hands-on experience today. 5. Mission safety and mission success is improved when the NESC’s safety culture is proliferated across the Agency. 59Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 1 – Innovative Solutions Broad-based team members learn from each other when they are given a common goal that requires them to share ideas and collaborate to find solutions. NASA benefits when the readiness level of new technology (TRL) is advanced by the innovative collaboration of a broad-based team. Agency program or project stakeholders benefit when broad-based teams create • novel findings and recommendations • new analytical tools • new physical tools • inventive testing methods • original inspection techniques Agency programs or projects benefit when broad-based design development teams deliver an innovative design or design feature that is adopted to replace a similar design. Bringing people with diverse perspectives together assures innovative solutions that might not otherwise be possible. 60Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 2 – Networks of Expertise Broad-based teams connect technical experts across the Agency – with each other and with experts in industry, academia, and other U.S. Government agencies. These connections are inter-disciplinary, cross-disciplinary, inter-organizational and cross-organizational. NESC experience has shown that the resulting professional relationships persist after the team’s work is complete. They endure long after the teams are disbanded: • Team members continue to associate, meet, query, discuss, collaborate, and learn from each other. • Exchanges of technical information and ideas continue, regardless of organizational association or geographic location. • Experts leverage these associations to help them resolve new problems. This benefit extends beyond the participants themselves, to their worksite associates, who by virtue of their affiliation with their resident expert, are also connected to the larger network of expertise. Such broad-based teams persist and grow as a virtual team. Networks of expertise are an enduring benefit for the Agency! 61Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 2 – Networks of Expertise NESC broad-based teams have occasionally been reconstituted, in part or in whole, for the purpose of tackling a new Agency task related to their original area of focus. Examples of team members becoming assets to subsequent Agency activity include: • Smart Buyer team members became an asset for the Orion Project • Composite Crew Module (CCM) Conceptual Studies team members became an asset for the CCM Design and Development Team • CCM Design and Development Team members became an asset for the Orion and Altair Projects • Alternate Launch Abort System (ALAS) team members became an asset for the Max Launch Abort Systems (MLAS) Team • MLAS team members may become an asset for the Launch Abort System (LAS). Experienced broad-based team members bring value to new teams. 62Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefits 3 & 4 - Better Decisions & Decision Makers When broad-based teams deliver peer-reviewed findings and actionable recommendations, stakeholder programs and projects gain insight that improves their near-term decisions on high risk technical issues. Agency team members that participate on broad-based design development teams, gain personal insight into the complexity of full-scale system design and development, integration, fabrication and testing, which makes them better- informed decision-makers who will make better Agency design decisions for the rest of their careers. The Agency particularly benefits when such experienced, knowledgeable team members accept key decision-making positions within the Agency. Improving employee decision-making competence is a significant legacy benefit for the Agency. 63Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Benefit 5 – Exported NESC Safety Culture NESC broad-based teams spread the NESC’s safety culture Agency-wide. In 2008, the Aerospace Safety Advisory Panel (ASAP) Annual Report, called for “efforts to institutionalize … NASA-wide programs to reinforce safety as a core value within the Agency,” and to promote safety “as a paramount decision-making consideration throughout NASA design, development, and management.” NESC broad-based teams cultivate an Agency-wide safety culture by: • Modeling technical rigor and engineering excellence • Encouraging healthy tension during technical discussions • Cultivating an open environment, deliberately encouraging diversity of opinion • Advocating safety as a vital component of design and development • Promoting more-informed stakeholder risk-based decision-making • Fostering strong in-line checks and balances Through the Agency-wide Network of Expertise that broad-Based teams create, the NESC Safety Culture proliferates across the Agency. 64Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Conclusion The NESC has found that building diverse broad-based teams of technical expertise from across the Agency, and from outside the Agency, creates substantial benefits for NASA. • Better-informed Agency near-term technical decisions • More-experienced Agency decision-makers and consequently better long-term technical decisions • More innovative solutions to Agency problems • Enduring Agency-wide networks of expertise • Agency-wide proliferation of the NESC’s safety culture 65Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Epilogue The NESC has advantages that help us build broad-based teams: • We have standing contracts with non-Agency TDT members. • Funds are pre-positioned for Agency TDT members at all ten centers. • NESC MTSO Office has analysts dedicated to coordinating new contracts. • NESC files are managed centrally. • We have our own independent chain of command. • Teams have clear accountability. • NESC is a flat organization that allows maximum flexibility. 66Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Epilogue How can you emulate this success when forming a team? • Wherever and whenever possible, seek team members with diversity of technical thought. • Look beyond your ‘circle’ – even if just from your own center. • Deliberately recruit team members from multiple generations. • Consider other dimensions of diversity. • Reach out to other centers – invest the effort to overcome difficulties with inter-center funding. • Create an environment for knowledge transfer from contractor team members to Agency team members. 67Kelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis
    • NESC Broad-Based Teams Questions? Broad-Based Teams ...broaden perspectives! 68 Contact your Center’s NESC Chief Engineer or email nesc@nasa.govKelly 02/24/09 This briefing is for status only and does not represent complete engineering data analysis