Your SlideShare is downloading. ×
0
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Quantivate: Ten tips to improve vendor management program
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Quantivate: Ten tips to improve vendor management program

461

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
461
On Slideshare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
11
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. 10 Ways to Improve Your Vendor Management Program Presented by Andy Vanderhoff Quantivate
  • 2. 1. The Evolving Role of the Vendor Manager • Legal Clerk • Contract Negotiator • Paperwork Administrator • Senior Leader • Strategic Thinker • Business Development
  • 3. 2. The Argument for a Senior Level Vendor Manager • Ask yourself could your institution survive without vendors? • Who controls more interactions with your members – your employees? – your vendors? • What scares you more – a disaster at one of your branches – a disaster at your outsourced (fill in the blank)?
  • 4. 3. Understand Vendor’s Market Position
  • 5. Gartner’s 2012 Hype Cycle
  • 6. 4. Understand Your Market Position • Resource: Your strategic plan
  • 7. 5. Change the Performance Scale • Keep vs. Fire • A vs. F Strategic Business Partner vs. Just Another Check Casher
  • 8. 6. Connect • Connect with key sales people on LinkedIn to gain an inside scoop on the industry
  • 9. 7. Use the Right ROI • Types of ROIs – Efficiency: • Savings from Reduced Hours – Cost = ROI – Growth: • Additional Revenue – Cost = ROI – Good-Will: • Additional Members or Lower Churn Rate * Average Rev Per Customer – Cost = ROI
  • 10. Use the Right ROI • Types of ROIs (con’t) – Risk Mitigation/Avoidance: • Cost of Potential Event / Probability – Cost = ROI – Compliance: • (just do it)
  • 11. 8. Tie Original Business Plan (ROI calculation) to the Vendor Performance Review Cycle
  • 12. 9. Choose the Right Implementation Model • Distributed – Every manager performing VM on the vendors they own • Centralized – One group performing VM tasks for all vendors
  • 13. 10. VM as a Strategic Key Performance Indicator (KPI) • Health of your vendor eco-system should measure: – Performance metrics – Financial
  • 14. Questions
  • 15. Thank you! Andy Vanderhoff, CEO andy.vanderhoff@quantivate.com Quantivate is the NAFCU Services Preferred Partner for Vendor and Contract Management. Learn more at www.nafcu.org/quantivate.

×