CREMAC Business Deck

488 views
409 views

Published on

0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
488
On SlideShare
0
From Embeds
0
Number of Embeds
14
Actions
Shares
0
Downloads
11
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

CREMAC Business Deck

  1. 1. CREMAC ADVISORY & SERVICING Overview
  2. 2. OVERVIEW CREMAC was founded in 1995 to purchase and manage distressed assets in the mortgage, real estate and mortgage backed securities sectors. The company was reconstructed in 2007 in anticipation of market alterations. Today, the company has emerged as a mortgage dynasty, a vertically integrated group of focused entities each dedicated to specific entities, aspects of the mortgage, real estate and securities industry. 2
  3. 3. OVERVIEW (cont.) ( ) Over the past 15 years, the companies developed the unique technical and practical expertise to effectively underwrite and manage both commercial ti l ti t ff ti l d it d b th i l and residential mortgage loans, real estate and fixed income securities. Today the reconstructed companies are: y p CREMAC Capital Partners C it l P t CREMAC Asset Management Principal Transaction/Finance Registered Investment Advisor (Advisor) (Investment Manager) CAM Loan Servicing Risk Management Group ( g p (RMG) Residential CRM & Due Diligence Commercial Mortgage Loan Servicer (Residential Oversight) (Servicer) 3
  4. 4. Corporate Structure The CREMAC Companies specialize in providing customized services tailored to the specific needs of our clients: p Services: Services: Services: Services: Registered Investment National Loan Servicing & Principal Transaction •Residential Due Advisor Asset Management Platform Diligence •Commercial Whole Institutional Services •Covenant compliance Loan Acquisitions •Residential Credit •Institutional Asset •Commercial Mortgage Loan Risk Management Management Special Servicing • Co-investment & •Specific Strategy •Default/Foreclosure Participation Program •Residential Servicer Investment advisory management services Oversight •Reg-D 144 A RELP •Asset Management •Commercial Offerings •Real Estate Disposition Mortgage Lending •Residential Whole •CRE Portfolio Services Loan Oversight Management & Risk •Commercial Loan File •CREMAC Real Estate Assessment (Pursuant Underwriting and Acquisition Investment Fund I •Put-Back Review to joint agency guidance Due Diligence (Multi-Family forensic analysis & ALLL policy •Commercial Real Estate acquisitions) statement) Valuation •Portfolio Valuation Collections •Liquidation Agent Tier 1 (Securities UCC sales) Tier 2 •Loan Sale Advisory •In/out bound call center services •Strategic Call Campaigns using Optimizer software 4 •Dedicated In bound staff (warm transfers)
  5. 5. CREMAC Asset Management Financial Institution Services S i 5
  6. 6. Financial Institution Portfolio Valuation Service Commercial Real Estate concentrations have been rising over the past several years and have reached levels that could create safety and soundness concerns for institutions, d i i tit ti driven by the recent economic downturn. b th t i d t CREMAC Asset Management’s advisory services focus on the client’s portfolio objectives. CREMAC Asset CREMAC Asset Management g Management designs a strategy that enables its clients g g gy advisory services utilizes an accurate, to maintain a strong investment underwriting and flexible and cost-effective portfolio review process while identifying risk posed by CRE analysis platform. Our platform is investment concentrations. continually updated so that the scope and depth of its capabilities remain unmatched. hd Services offered by CREMAC Asset Management are customized for each client to meet their specific goals and objectives. 6
  7. 7. Financial Institution CRE Services Develop CRE Framework  Assess risk concentrations  Review board and management oversight  Portfolio management strategies  Assess effectiveness of management information systems  Market analysis and stress-testing stress-  Underwriting and credit risk review  Supervisory oversight-assessing i S i oversight- i ht i investment concentration management and capital requirement t t t ti t d it l i t adequacy  Development of an effective loan review system including a sound credit grading system  Develop a well-documented, consistent loan portfolio analysis considering all significant factors well- effecting collectability.  Develop a ready network of legal, appraisal, real estate brokerage and property management firms. firms.  Develop policies and procedures for the estimation of allowance for Loan Losses  Data capturing & reporting system  Whole loan pricing & credit loss modeling  Historical loss rates, recent industry trend Loss rates & migration analysis  Quantitative factors & changes in value of underlying collateral  Changes in national, regional and local economic and business conditions  PV expected future cash flow (discounted at loans effective interest rate) (discounted rate)  Independent audit and validation of Allocated Loan and Lease Loss (“ALLL”) Methodology  Ratio analysis (identify divergent trends)  Impairment measurement methodology consistent with FAS 114 evaluated individually and FAS 5 as a group 7
  8. 8. Financial Institution CRE Loan Review System Our loan review system provides a utility independent of the lending function. It provides an y p y p g p effective internal reporting process geared toward maintaining the integrity of the loan classification or credit grading process and coordinates the gathering of information necessary to assess the appropriateness of the “ALLL”. The results of our loan review process provide an objective and timely assessment of the overall quality of the loan portfolio. The systems objectives are:  Properly identify loans with potential credit risk  Appropriately grade or adversely classify loans  Identify loans with well-defined credit weaknesses that jeopardize well- repayment so that timely action can be taken and minimize credit loss  Identify relevant trends that affect the collectability of the portfolio  Isolate segments of the portfolio that are potential problem areas  Assess the adequacy of and adherence to internal credit policies and loan administration procedures  Monitor compliance with relevant laws and regulations  Loan- Loan-monitoring procedures and risk assessment 8
  9. 9. Financial Institution Loan Risk Assessment and Monitoring FDIC & OCC guidance reinforces the importance of sound risk assessment practices and on going CRE loan monitoring. The guidance reiterates the importance of robust information management systems, stress testing and accurate market analysis. Today’s T d ’ commercial real estate b i l l t t borrower i experiencing di i i h d operating cash fl is i i diminished ti h flows andd depreciated collateral values. Not withstanding their deteriorating financial conditions, many of these borrowers are still credit-worthy and have the desire and willingness to repay their debts. In performing an economic analysis of borrower, guarantor and collateral property, our systems are designed to identify the most appropriate course of action for the best interest of both lender and borrower. Analysis of borrower financial condition, including review of payment history and borrower financial capacity Review of cash flow generated from the collateral property as Borrower well as the business operations Analysis Analysis of current market conditions and the potential impact to borrower cash flow and ability to make timely payments Analysis of guarantor financial condition and willingness to Analysis of provide support if necessary Financial Guarantor Documents Analysis Verify that Guaranty document language is sufficient to repayment of indebtedness during the remaining loan term Review of any collateral valuations to verify that assumptions and conclusions are reasonable Collateral C ll t l Analysis Utilize CAM Loan Servicing’s broker network to provide collateral valuations (BOVs) and to support workout activity 9
  10. 10. Financial Institution Bond Portfolio Management GNMA PORTFOLIO-A Fund Performance-Risk-Tracking GNMA PORTFOLIO‐A Fund Bench. BAIF OEF ASSET BACKED US Mean Return 1Y Weekly 6.16 7.73 Total Return 3M 0.18 -- 1311 Total Return 6M 2.84 -- 1188.4 Total Return 1Y 5.89 -- Total Return Ytd 5.56 -- 1065.8 Perf 2008 8.36 2.48 Perf 2007 6.68 5.82 943.2 Perf 2006 3.81 4.35 Perf 2005 2.14 -- 820.6 Perf 2004 3.46 -- 698 Perf 2003 2.72 -- 10 Nov 99 10‐Nov‐99 10 Oct 01 10‐Oct‐01 10 Sep 03 10‐Sep‐03 10 Aug 05 10‐Aug‐05 11 Jul 07 11‐Jul‐07 10 Jun 09 10‐Jun‐09 Sector Allocation 4.23% Asset Allocation 4.24% 1.46% 3.17% 0.48% 6.83% 6 83% 2.94% Agency Collat CMO Agency Collat PAC CMO Government 23.79% FGLMC Collateral Money Market FNMA Collateral 71.96% Mortgage o tgage GNMA Collateral 57.09% GNMA2 Collateral Sovereign 10
  11. 11. Financial Institution Investor Reporting/Collateral Summary CREMAC Asset Management recognizes that lending is the XYZ FUND, INC. CRMAC Asset Management Collateral Summary principle business activity for most commercial banks. The XXXXX XX STREET BROOKLYN, NY  Loan Portfolio is typically the largest asset and revenue PROPERTY and Borrower INFORMATION source, but also the greatest source of risk. Property Type: Property Sub‐Type: Multifamily Apartment Building Lien Type: Loan Origination Date: Senior 4/30/2006 Sponsor: Borrower: John Doe JD Investments # of Units: 57 Loan Aqcusition Date: 4/30/2006 Loan Assumable: Yes y, S a e City, State: New York,  NY , Acquisition/Refinance: qu s o / e a e Acquisition q Carve Out Guarantor: a e Ou ua a o j john Doe Loan portfolio management is the process by which risks L tf li t i th b hi h i k Year Built, Renovated: 1935 Lock Box: No Cash Mgmt/Sweep: No/No inherent in the credit process are managed and controlled. Loan Information Identifying credit risk issues before they become problems is Note Holder Original Loan Balance Curr Loan Balance Current Int Origination Maturity Rate Date Orig Date Appraisal $ Orig LTV Index Margin fundamental to banks’ safety and soundness. Senior ABC BANK 6,500,000 6,250,000 6.22% 4/30/2006 5/1/2036 9,900,000 65.66% 1 Year T Bill 2.30% Property Operations CREMAC’s proprietary loan portfolio management system Property Statistics Actual  2006 Actual  2007 Actual  Issuer U/W 2008 NCF Per Unit Unit Type No. Of Units Avg. SF In Place Rent Adjusted Market Rent % Occupied focuses on the identification and management of risk among Occupancy O 85.0% 85 0% 86.5% 86 5% 89.0% 89 0% 85.0% 85 0% 1 Bedroom 1B d 2 Bedroom 38 15 900 950 1275 1800 1365 1925 84% 100% XYZ FUND, INC. CRMAC Asset Management Collateral Summary groups of loans, and highlights elements that are of greater Base Rent $998 $1,008 $1,018 $998 $18 3 Bedroom 4 1050 2350 2450 100% risk on an individual loan basis. Other Income $45 $45 44 $45 $0.80 Total/Avg 57 967 1,808 1,913 89.33% XXXXX XX STREET BROOKLYN, NY  Vacancy Loss $41 $37 21.20 41.00 $0.72 Property Narrative Total Revenue $1,002 $1,016 $1,041 Year $1,002 $17.58Year 1 The property has seen a significant revitalization over the past few years. The local submarket  Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 RE Taxes and insurance $185 $183 179.5 Beginning Period $185 $3.24 contains 40M households as of 2008, with an average household income of $39M compared to $64M  1/1/2015 1/1/2009 1/1/2010 1/1/2011 1/1/2012 1/1/2013 1/1/2014 1/1/2016 1/1/2017 1/1/2018 Operating Expenses $192 $190 186.6 Ending $192 Period $3.37 for the nation. Contractual rents to the property, which average $1,808 per unit per month are set to  12/31/2009 12/31/2010 12/31/2011 12/31/2012 12/31/2013 12/31/2014 12/31/2015 12/31/2016 12/31/2017 12/31/2018 NOI $625 $642 Revenue $625 $675 $10.97 be 5.4% below market rents. CREMAC's analysis indicates market rents to be approximatly $1,365 for  XYZ FUND, INC. CRMAC Asset Management Collateral Summary Capital Expenditures $3 $3 Base Rent $3.3 3.35 $0.06 1 bedroom apartments, $1,925 for 2 bedroom aprtments and $2,450 for 3 bedroom apartments based  $1,169,591.75 $1,192,983.58 $1,038,564.00 $1,059,335.28 $1,080,521.99 $1,102,132.43 $1,124,175.07 $1,146,658.58 $1,216,843.25 $1,241,180.12 Parking Income $40,970.00 $41,994.25 $43,044.11 $44,120.21 $45,223.21 $46,353.79 $47,512.64 $48,700.46 $49,917.97 $51,165.92 NCF $622 $639 $672 & Vending $622 Laundry & Vending Laundry $10.91 $3,615.00 rental listings for comparable apartments in $3,892.96 buildings. The Properties' general  on broker rental listings for comparable apartments in market rate buildings.  The Properties general on broker $3,705.38 $3,798.01 market rate $3,990.28 $4,090.04 $4,192.29 $4,297.10 $4,404.53 $4,514.64 XXXXX XX STREET BROOKLYN, NY  XXXXX XX STREET BROOKLYN NY Other Income $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 partners report a net worth of $1.1B and $80MM liquidity as of 6/30/2009, which will be the the  $0.00 $0.00 $0.00 $0.00 Vacancy Loss $37,409.83 $33,152.26 $28,684.39 $23,998.89 $19,088.20 $13,944.53 $8,559.85 $2,925.89 $0.00 $0.00 recourse carveout guarantor of the loan.  Appraised Value/Per Unit/ Date $8,000,000 $140,351 4/21/2008 CREMAC Value/Per Uit/Date $7,250,000 Effective Gross Income $127,193 4/25/2008 $1,045,739.17 $1,071,882.65 $1,098,679.71 $1,126,146.70 $1,154,300.37 $1,183,157.88 $1,212,736.83 $1,243,055.25 $1,274,131.63 $1,305,984.92 Operating Expense  Real Estate Taxes $180,348.21 $184,856.92 $189,478.34 $194,215.30 $199,070.68 $204,047.45 $209,148.64 $214,377.35 $219,736.79 $225,230.20 Property Insurance $38,271.14 $39,227.92 $40,208.62 $41,213.83 $42,244.18 $43,300.28 $44,382.79 $45,492.36 $46,629.67 $47,795.41 Utilities $90,450.00 $93,163.50 $95,958.41 $98,837.16 $101,802.27 $104,856.34 $108,002.03 $111,242.09 $114,579.35 $118,016.73 Repairs and Maintenance $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Janitorial $15,062.50 $15,439.06 $15,825.04 $16,220.67 $16,626.18 $17,041.84 $17,467.88 $17,904.58 $18,352.19 $18,811.00 Management Fees Management Fees $22,671.86 $22 671 86 $23,238.66 $23 238 66 $23,819.63 $23 819 63 $24,415.12 $24 415 12 $25,025.49 $25 025 49 $25,651.13 $25 651 13 $26,292.41 $26 292 41 $26,949.72 $26 949 72 $27,623.46 $27 623 46 $28,314.05 $28 314 05 Payroll & Benefits $20,083.33 $20,585.42 $21,100.05 $21,627.55 $22,168.24 $22,722.45 $23,290.51 $23,872.77 $24,469.59 $25,081.33 Advertising & Marketing $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Professional Fees $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 General & Administrative $1,004.17 $1,029.27 $1,055.00 $1,081.38 $1,108.41 $1,136.12 $1,164.53 $1,193.64 $1,223.48 $1,254.07 Other Expenses $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Ground Rent $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Tenant Improvements $2,535.52 $2,598.91 $2,663.88 $2,730.48 $2,798.74 $2,868.71 $2,940.43 $3,013.94 $3,089.29 $3,166.52 Capital Reserves $1,205.00 $1,235.13 $1,266.00 $1,297.65 $1,330.09 $1,363.35 $1,397.43 $1,432.37 $1,468.18 $1,504.88 Total Expenses $371,631.74 $381,374.78 $391,374.97 $401,639.13 $412,174.30 $422,987.67 $434,086.64 $445,478.82 $457,172.00 $469,174.20 Net Income $674,107.43 $690,507.86 $707,304.74 $724,507.57 $742,126.07 $760,170.21 $778,650.19 $797,576.43 $816,959.63 $836,810.73 Loan Principal Payments $107,646.55 $114,536.38 $121,867.20 $129,667.24 $137,966.50 $146,796.92 $156,192.54 $166,189.50 $176,826.35 $188,143.99 Loan Interest Payments $385,715.57 $378,825.74 $371,494.92 $363,694.88 $355,395.62 $346,565.20 $337,169.58 $327,172.62 $316,535.77 $305,218.13 Prepayment Penalties $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Asset Managers Fee $62,500.00 $62,500.00 $62,500.00 $62,500.00 $62,500.00 $62,500.00 $62,500.00 $62,500.00 $62,500.00 $62,500.00 Net Cash Flow $118,245.31 $134,645.74 $151,442.62 $168,645.45 $186,263.95 $204,308.09 $222,788.07 $241,714.31 $261,097.51 $280,948.61 11
  12. 12. Financial Institution Collateral Valuation Summary XYZ FUND, INC. CRMAC Asset Management Collateral Summary Residential Loans Valuation Summary CASH FLOW SUMMARY Investment Year Year 1 Year 2 Year 3 Year 4 Year 5 Dates 2008 2009 2010 2011 2012 Cash Out (6,401,410) (1,282,601) (11,193) 0 0 Cash In 0 8,997,937 84,069 0 0 Net Cash Flows (6,401,410) 7,715,336 72,876 0 0 Cumulative Cash Flows (6,401,410) 1,313,926 1,386,802 0 0 Peak Negative Cash Flow (6,401,410) Most of the developments that improve loan Peak Negative Cash Month 5 INVESTMENT SUMMARY % of UPB % of Orig. Value % of CREMAC Curr. Value % of Liq. Value portfolios’ liquidity have implications for UPB Loan Count 15,071,347.99 49.00 100.0% 81.11% 140.96% 165.95% price/value risk. Traditionally, most bank Average UPB 307,578.53 XYZ FUND, INC. CRMAC Asset Management Collateral Summary portfolios are “Held-to-Maturity” and Collateral V l C ll t l Value Origination BPO Value 18,581,600.00 123.29% Multi Family Valuation Summary accounting d t i ti doctrine requires b k value i book l Updated Tape Value HPD-Adjusted Value Property Name 18,581,600.00 10,692,000.00 XYZ 123.29% 70.94% For the Year Ending March 100.00% 57.54% 2010 2011 2012 2013 2014 2015 2016 accounting treatment. CREMAC Current Value 10,692,000.00 70.94% 57.54% Poperty Address XYZ Boulevard Effective Gross Income: $1,045,739 $1,071,883 $1,098,680 $1,126,147 $1,154,300 $0 $0 However as banks deleverage and develop Liquidation Value (NPL) 9,082,005.46 60.26% 48.88% 84.94% Liquidation Value (PL)Number of units 0.00 57 0.00% 0.00% 0.00% Total Liquidation Value 9,082,005.46                 45,600.00 60.26% 48.88% 84.94% more active portfolio management practices Sqaure Feet: Operating Expenses: $367,182.72 $376,814.54 $386,700.72 $396,848.03 $407,263.42 $0.00 $0.00 CREMAC Price Price: (5,707,519.48) $8,447,694.34 -37.87000% -30.72% -53.38% -62.84% Cash Flows Price Per Unit: Price Per SF: $148,205.16 $3.25 NOI: $678,556.44 $695,068.11 $711,978.99 $729,298.67 $747,036.96 $0.00 $0.00 loan portfolios will become increasingly Liquidation ExpensesCap Rate: (NPL) Cap Rate: Liquidation Value (NPL) (1,987,684.12) (1 987 684 12) 9,082,005.46 8.00% 13.19% 8 00% -13 NOI Percent Increase 19% NOI Percent Increase 60.26% N/A 2.43% 2 43% 2.43% 2 43% 2.43% 2 43% 2.43% 2 43% 0.00% 0 00% 0.00% 0 00% sensitive to price risk As assets are placed risk. in a “Held-for- Sale” account, they must be Carrying & Liquidation Costs (PL) 0.00 0.00% Leverage: 70% $5,913,386 Capital Exp From Reserves: $1,205.00 $1,235.13 $1,266.00 $1,297.65 $1,330.09 $0.00 $0.00 Principal & Interest Proceeds (PL) 0.00 0.00% Interest Rate: 5.50% $322,407 0.00% Net Capital Expenses: $1,205.00 $1,235.13 $1,266.00 $1,297.65 $1,330.09 $0.00 $0.00 re-priced at the lower of cost or market. Liquidation Value (PL) 0.00 Amortization: Liquidation Sales Discount (PL) 0.00 25 0.00% Constant / Annual debt Service: Net Liquidation Proceeds 7.37% 7,094,321.34 $435,760.32 47.07% Asset Management Fee: $84,477 $84,477 $84,477 $84,477 $84,477 $0 $0 Profit Equity 1,386,801.86 30% $2,534,308.30 9.20% Cash Flow Before Debt Servi $594,080 $610,591 $627,502 $644,822 $662,560 $0 $0 IRR 25.00% 0.00% CREMAC Asset Management is the premier industry choice for third-party mortgage Profit Margin % of: Margin % Interest Debt Service $322,407 $316,013 $309,258 $302,123 Month $294,584 $0 $0 CREMAC PRICE (5,707,519.48) 24.30% Peak Negative 5 Return Analysis Cash on Cash ROE IRR Total Return Peak Negative Cash Flow (6,401,410.24) 21.66% Break Even 14 Total Cash Out 1 year 1 year 6.25% 6 25% 10.72% 10 72% 203 61) (7 695 0 00% 0.00% (7,695,203.61) 6.25% 6 25% Net Income Net Income 18.02% 18 02% $271,672 $271 672 $294,578 $294 578 Loan Liquidation Last $318,244 $318 244 $342,699 $342 699 28 $367,976 $367 976 $0 $0 asset services and comprehensive mortgage 2 Year 6.90% 11.62% 0.00% 13.15% 3 Year 7.57% 12.56% 0.00% 20.71% Principal Debt Service $113,353 $119,747 $126,502 $133,638 $141,176 $0 $0 analytics. Our services provide clients with 4 year 5 year 8.25% 8.95% 13.52% 14.52% 0.00% 16.18% 28.96% 199.73% Cash Flow After Debt Service $158,319 $174,831 $191,742 $209,061 $226,800 $0 $0 industry standard solutions for the valuation 6 Year 7 Year 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Net Refinance Proceeds: Sale Proceeds $0 $0 $0 $0 $0 $0 $0 $0 $0 $4,100,911 $0 $0 $0 $0 and risk management services. Cash Flow From Deal $158,319 $174,831 $191,742 $209,061 $226,800 $0 $0 Equity  Asset Manager  Equity Split / Promote Partner Promote Equity Investment Equity Investment ($2,584,994) ($2 584 994) $0 Loan Origination fees Loan Origination fees $0.00 $0 00 $0.00 $0 00 $0.00 $0 00 $0.00 $0 00 $0.00 $0 00 $0.00 $0 00 $0.00 $0 00 Cash Distribution $4,756,741 $285,261 Prepayment Penalties $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $2,171,746 $285,261 Principal Reduction: $113,353 $119,747 $126,502 $133,638 $141,176 $0 $0 Loan Balance $5,798,023 $5,678,276 $5,551,774 $5,418,136 $5,276,960 $0 $0 Residual Sale Proceeds $0 $0 $0 $0 $0 $9,379,881 $0 Total  Net Cash Flow $158,319 $174,831 $191,742 $209,061 $4,327,710 $0 $0 Cumulative Net Cash Flow $158,319 $333,150 $524,892 $733,953 $5,061,664 $0 $0 12
  13. 13. CAM Loan Servicing Commercial Loan Servicing and Component Servicing p g 13
  14. 14. CAM Loan Servicing Loan Servicing and Servicing Support CAM Loan Servicing handles the servicing of commercial real estate loans nationally with a specific focus on default servicing. CAM’s comprehensive solution integrates p servicing. g p g loan accounting, loan servicing, asset management, covenant compliance collection support, borrower customer service and investor reporting. reporting. CAM Loan Servicing can also provide support to a client’s servicing platform through a component servicing feature. Listed below are some of the key services provided feature. through component servicing: th h t servicing: i i  Economic Analysis • Borrower Financial Analysis • Guarantor Analysis • Collateral Financial Analysis  Loan Abstractingg  Covenant Compliance  Commercial Real Estate Valuations (BOV)  Commercial Loan File Underwriting  Acquisition Pre & Post-Boarding Due Diligence Post-  System to System Integration  Call Center Collection S C ll C t & C ll ti Services i  Inspection/Site Visits  Construction Completion  Develop Workout Strategies  Monitor Progress of Workout Plans  Foreclosure Management  Develop and Implement Vendor Management Procedures  Provide External Audit Support 14
  15. 15. CAM Loan Servicing Collections – Call Center Primary Functions: Customer Service  In- In-Bound Call Team: Answer Incoming calls  Manual Support Team: Research, correspondence, loan covenant compliance, collect financial data Collection processes are automated using various forms of technology to maximize call penetration. CAM maximizes collection efforts by establishing specific criteria for processing based on delinquency trends and individual account needs. Additional client- client-specific processes can be added, such as manual out-bound calls and warm out- transfers to clients’ staff. 15
  16. 16. CAM Loan Servicing Property Valuation Service CAM’s Commercial Broker Network and BOV Service Recognizing that a large number of CRE offerings consist of collateral located in secondary and tertiary markets which are not adequately covered by the large d d i k hi h d l db h l national brokerage firms, CAM developed a national network of CCIM designated brokers in order to provide local market intelligence. Our network consists of over 1,350 CRE brokers covering over 15,000 zip codes. CAM has pre-qualified and pre- trained each broker to ensure that the highest quality value reports are obtained. Each Broker’s Opinion of Value runs through CAM’s quality control process to ensure a clear, concise accurate overview of the subject property and market location. CAM realizes the importance of accuracy and knowledge when bidding distressed assets in a competitive environment. environment. Broker’s Opinion of Value (BOV) Marketability Valuation Property D P t Description i ti Property P t (Number of (N b f (Current/potential (C t/ t ti l and Photos Condition listings/sales in area, income, cap rate, as- potential resale is and repaired issues, etc.) values, etc.) Listing Li ti Sales S l Copy of County Tax C fC t T Comparables Comparables Record (including photos) (including photos) 16
  17. 17. CAM Loan Servicing CRE Broker Coverage 17
  18. 18. CREMAC Contact List Advisory Services Loan Servicing Property Valuation Principal Transactions Contact: C t t Contact: C t t Contact: C t t Contact: C t t Muriel Brunken Colleen Jenkins Sherry Terry Michael Yanniello 718-222-4500 x123 718-907-3838 718-907-3838 718-222-4500 x146 Murielb@cremac.com Colleenj@camloanservicing.com Sherryt@cremac.com Michaely@cremac.com 18

×